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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,434 reviews
  • Rated 4 out of 5 stars

    Not a bad phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone for my wife as her old phone had given up the ghost. This is a fairly nice phone. The action was smooth, processors and memory were sufficient for her needs. Easy to upgrade memory. It served her well until she just needed a better phone. It was a little old when I bought it, so if you're trying to keep up with the builds, this is not your phone. If you just want a decent phone with 4G and LTE capability, this is a solid performer. Most people want more, so maybe you should look to newer devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is worth every penny. Does everything you would expect from a cell phone but at a very reasonable price. Buy it now!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The g5 has an abundance of features that you would not expect in a phone under $300.00 . While not as good as the Droid I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At age 78 this is my first smartphone. So I checked out many phones on the internet and this one was the right one for me. BestBuy was the only store in town that had the Moto G5 Plus and It has opened a whole new world to me. I got a prepaid plan with 2 GB and now I can call all my kids and grandkids anytime. I downloaded the manual on the G5 to my tablet and am learning more every day. Great little phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi cota,

      Glad to know you like this phone. We're happy that this is your first choice to be your first smartphone.Thanks for the five stars and superb feedback. We appreciate it.
      ~Daisy MotorolaMobility

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, responsive and easy to use. I'm happy I bought 3 three of these for Christmas gifts, 1 for me and 2 for family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap doesn't mean bad.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone. Worked as it was supposed to. Good memory and ease of use for android users.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a galaxy s7before I had this amazing Moto!! I love how fast it operates not as much be on any other place have a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting used to a new phone takes time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Different from my old phone. Old dog learning new tricks. Does everything the reviews said, so happy for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price.. Unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone for my 14 year old daughter. Great value. The phone does everything it should do. Unlocked No contract

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good phone. fingerprint scanner is fast and accurate, screen is responsive, etc. there are a few minor settings that dont work terribly well: the adaptive brightness keeps turning off, battery saver randomly turns on when phone is 80-90% charged. and there are a few things about the moto software that i am not keen about, and disappointed that i will need to go to the trouble of rooting it to change. otherwise, very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent budget phone. Simple near-stock android interface. No bloat! Great battery life. The capacitive home button is annoying, though. Even with lower-end specs, it doesn't feel like a budget phone. But, it should be ~$50 cheaper. The only big issue with all moto devices, they make way, way, WAY too many SKUs (different versions of the same phone and multiple different product lines), so some QA/QC issues do show up. Still, better than the bloated and buggy galaxy S line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for the everyday user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery, very fast and responsive phone Average camera at night, good photos in good lighting

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone at an even better price point. I would recommend this to anyone looking for a cheaper device with decent specs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone so far. Charges fast, battery lasts all day. Fingerprint sensor is great. Only downside is the camera isn't all that great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is overall phantastic. There is not one negative thing to say. The camera takes amazing pictures, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just as good as the flagships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my moto g5 plus. At a fraction of the cost, it's able to do just as much as the $600+ flagship phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only charge it once a day and battery last all day long. The only con is that the speaker sucks and camera isn't good resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great mid priced phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was an upgrade from a dying note 4. a little tough to get data transfered. nice size & feel. performs faster than the note.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not be compared with elite Samsung products. But very good one for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bobby,

      Thanks for the five stars and great feedback. We appreciate it.
      ~Daisy MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bargain out there....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget phone currently. Fast processor and long lasting battery. Have had Motorola's in the past. Workhorse.......

    I would recommend this to a friend