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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,434 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is sharp. It is very fast and has 4 times the space and memory as my last phone. It seems to be very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this smart phone is. My husband is new to smart phones and he can use my phone when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone only with the exception of the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Qualcomm 625 processor from last year, the Moto G5 Plus (4gb RAM / 64gb ROM) is an outstanding value fro the money. I can easily recommend it over anything else in the segment. Coming from a Nexus 6 the user interface is close to stock Android 7.0, with only a few USEFUL additions. The camera is this phone's main shortcoming with heavy handed over sharpening and quick max out ISO.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand and model specifically, I bought a pair for me and for my boy. I love it! Fast and cool!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything those expensive phones do for about a quarter of the price. Practically indestructible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good value smart phone with 64 memory. So glad I bought this Motorola! I actually bought a second one for my UK SIM. The only challenge with this phone was the email handling. It only handles GMAIL accounts. If you have another email account, you can only read the emails. You cannot backfeed deletes to the alternative server. I called Motorola on this and they helped me install Bluemail from Play Store. It's free. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Very Reliable Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Moto G is a very reliable and durable phone. Excellent features and camera is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is fast, stock interface, decent camera for the price. I bought this to replace my Samsung S7 and have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for people looking for an unlocked device that is not expensive. Have used previous Moto G also.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anshul,

      Thanks for your feedback! This phone is indeed unlocked and is compatible with major carriers in the US. Good phone at its price.

      -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good smart phone that happens to be reasonably priced. It's truly nice to see a phone with smart features at smart pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Moto G Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Motorola Phones, especially this Moto G 5th generation. It's light weight, and it's fast. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best battery life you'll find on any phone! Even though it's not a top of the line processor, it multi-tasks very well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes great photos and streams well. Bought it because of previous LG experience. Very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my son and it has held up very well. Has all the features needed with a very good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great mobile for everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an impressive good mobile, with loud sound and perfect focusing photos from too near up to panoramic shots.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously an amazing phone for the price the only drawback is the camera. The battery is great and there's no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone & excellent price! Hope Lenova will add more accessories. So far protective case only in two colors.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    only suitable to minimal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I don't feel this phone is nearly as good as it should have been. I am not comparing it to flagship devices either. It locks up routinely and most widgets on the home screen stop working after a period of time. I have to delete the widget and then replace it for me to get it to work again. Most functions that I have had little trouble with on other phones such as using Audible and Google Music etc either fail to start or stop after a number of minutes for no apparent reason. Not a good buy at any price.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Donald,

      Thanks for reaching out and sorry to hear about this report. We can try troubleshooting your device though. Can you check if the same thing happens while in safe mode? To boot into Safe mode, press the physical power key, touch and hold Power off, touch OK when Reboot to Safe mode appears. If it works fine while in Safe mode, then it's possible that an app is causing it. Try removing some recently downloaded apps and see if it helps.

      -Anne MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone and camera. I had an older model And was familiar with it's use. I would recommend it to others.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Snoopy,

      Thanks for your interest. This phone is indeed a great phone with great camera features. The phone is a stock android phone which makes it very easy to use.

      -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 3 of these phones... I was very pleased with the phone. It's fast. The fingerprint scanner is the best located in the front. Make sure to update the setting so that your menu navigation is hidden into the scanner. Meaning that to change page direction: swipe left to return to the previous page, swipe right to show running applications. that unseen navigation allows for a very fast use of the phone. Only 4 starts because it's not as thin as it could be. But anyway, I've bought 3 of these...

    I would recommend this to a friend