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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,434 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent camera for a professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the most beautiful experience taking amazing pics with this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had about 2 weeks but so far it's been great. Much faster than my previous honor 5X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is OK, service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot her name but.... The price of the phone was the same as amazon and newegg. I was hoping that buying it from BB would add the possibility of help transferring contact, etc. This was true. I can't remember her name, but she works at the Bailey's Crossroads BB. She was VERY VERY helpful with pairing the old phone and setting up the new phone. It made a huge difference for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unlocked phone for the money. Battery last with medium use about 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Lots of memory. Great quality. Works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good luck with the Moto brand and can't beat the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and good android phone. Not a great camera but ok. Wifi calling don't work in absence of cellular signal. So returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great photos. Easy to use. Great reseption from MN to Western nd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First SmartPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with the size, speed, battery, and hands-off features of the phone. One issue is that after a few months have been the lack of built-on necessary apps (although my dad who also owns the same model appreciates that fact), such as a music player and photo viewer. The camera is also slow to focus and not as sharp as I had expected. Otherwise I have been very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, very good quality pictures. Easy to hold the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent basic smartphone. It's no flagship phone but it gets the job done for people who don't need the best and most expensive on the market. Runs Android 7.0 and I am downgrading the phone because of this. Not sure when it will get 7.1. Cannot run the Boxer email app for the phone for some unknown reason. Only comes with the Gmail email app. Best Buy has no screen protectors in the store and only one style of a case.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto phone is good phone for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable price for a good Moto phone, and easy to transfer the SIM card

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone at a great price. I purchased it for my wife to replace her Samsung S5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely cracked the surface of all this phone can d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of seeing "not enough memory messages" whenever I tried to update or add something to my old phone. Wish electronics still came with printed manuals, a lot of things I do by trial and error it seems. Great display with real crisp and sharp viewing. Havent even used the camera yet, will review again in a couple of weeks but so far am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Lightweight. Fast! Looks beautiful and bought it on sale.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Spartangirl,

      Thanks for your feedback! We appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Pretty nice phone for the price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a very nice phone for this 200-250 range phone at this moment. The most important part of it is that it support ALL providers, which makes it really easy to switch between different services.It contains all of the feature you need. The only bad part is that the camera really sucks. However, this is what people can expect for the lower end phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mid-range phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from a Galaxy S5. This phone blows that one out of the water in most ways (granted it is three years newer). It does have a lower megapixel count for the back facing camera and is only microUSB 2.0, but otherwise it was an incredible upgrade. Nice and light and not too big.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Zero,

      We're happy that you upgraded your phone to our Moto G5 Plus. We appreciate your genuine feedback. ~ Daisy MotorolaMobility

  • Rated 5 out of 5 stars

    Great Unlocked Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unlocked and affordable phone with several nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good compared to price. Recommend for low budget.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Value Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value Mobile Phone. 64GB Storage. Fast and Easy to use.

    I would recommend this to a friend