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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,434 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sleek, but stylish smart phone priced right.

    I would recommend this to a friend
  • Cons mentioned:
    Updates

    Rated 3 out of 5 stars

    Motto G Plus 5th gen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Excellent budget phone. Fast processor, works on any network (with correct SIM card), expandaple memory, good battery life, fast charging, clean Android system with no bloatware Cons: worst camera ever, slow to get Android issued updates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent phone but difficult for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good but for someone new to smartphones it's not easy to understand all functions even after downloading the manual. With the instructions it still takes many attempts to get the function right. It's almost impossible to download your music library even with the manual, My Expert, and talking to staff at Best Buy. I think there must be an assumption that the buyer is an experienced smartphone user. Google Play is not well structured for manipulating your Library even after you find a way to download it. I find myself spending way too much time figuring the phone out. I probably should have gone with an Apple so I could go sit down in one of their classes after purchase and with one of their staff. Best Buy should consider something similar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. finger print feature is nice. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone easy purchase and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone died and I needed a new one quick. Our son had just purchased this phone and did extensive research to come to his decision. I am very happy with this phone. I was able to add it to our Verizon plan very easily and was able to recover all the photos and contacts from the Verizon cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Awesome product glad I bought the 64 gig with the extra RAM the phone is phenomenal screen resolution to fingerprint scanner to speed of processor not what you expect out of how much you actually pay for the phone reconstruction overall would definitely recommend to others as it unlocked phone purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a gift, has plenty of memory.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi cmt74, thanks for the positive feedback. Hope it works as you expect. -Erwin MotorolaMobility

  • Rated 3 out of 5 stars

    Did not own it long enough to use and judge all th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not own it long enough to use all the features, but so far very good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast fone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fone i ever had. Fast when surfing the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Meets My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to replace her Moto G 1st Gen. She loves it. I'm glad we waited for this phone. She is using it with Cricket Wireless. this phone uses the Nano sized SIM. The old phone used a different size. It only cost $10 to purchase the new SIM. This phone is perfect for my wife's phone needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G5 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a iphone 5s to this product. Love the difference between the two. The motorola shows very little lag and I have found I get better reception with it, as well. Plus, Android platform vs apple seems to just be the right fit. I was tired of paying for everything when others have it free

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    grate phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone work grate love the camera would bay Aegean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G5 unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly with my bring your own carrier. I did do my research first and so should you. The screen quality is not as good as my last phone, Droid Turbo, but good enough. Just put your SIM card and extra memory in and good to go. Note: Warning for all Moto users- overheating will fry your board. Keep it cool, close your apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price. Works well. camera works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money,great camera,fast processing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new phone when my old one died. Wanted a phone that didn't have a lot of bloat ware, had a great amount of memory and could work on a variety of platforms. This one meets my needs and a few other wants. Very happy with it's operation and how quick it is. I liked the price too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of memory and good reviews, plus it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was needed quick, fast and in a hurry due to the 4th gens digitizer issues. It works great, renders the games I play pretty well and fits in my pocket nicely. My wife says this phone has but one flaw...the power button is in a horrible position below the volume buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for Any User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous Moto phone for years and loved it. Yes, it was a battery life issue with the original phone and this one doesn't have a replaceable battery either. That said this newer model is shaping up to be even better. If you prefer android the Moto G Plus is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works ok for the price Have problems answering calls, small box showing incoming calls to answer when checking emails Do not like voice mail at all, not user friendly. Like their calendar even less Motorola is now part of Lenovo computers

    I would recommend this to a friend