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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,434 reviews
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a phone to upgrade from my old AT&T GoPhone. After reading a lot of reviews and comparing specs, I decided on the Moto G5 Plus (4gb RAM, 64gb Memory). Switching my service to it was a simple move of the SIM card, and the phone is beautiful booth in design and function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple design, great battery life, nice screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not a flagship, and it is not priced like one either. It is perfect for a person that just needs a dependable smartphone that makes calls, checks social media and takes pictures. It does all basic functions perfectly well. I really like the screen size and colours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter always uses iPhone. I am tired of iPhone and decide to buy her an Android Phone. This phone is as smooth as iPhone and she just love it. App runs much faster (4G Ram) than her old iPhone 5s. It is pretty much as good as iPhone SE but a larger screen and expandable memory.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed
    Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    Best sub-$300 smartphone on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Motorola's Moto G and X series ever since I tried them as "beater" alternatives to my iPhones. The G5 Plus is a stellar phone for the price point. It's fast, comes with nearly stock Android, has a very fast and accurate fingerprint reader, a good camera with fast focus, and excellent battery life. The only weak spots are the micro-USB instead of USB-C charging port, and the lack of NFC. I've also really come to appreciate the Motorola-specific gesture shortcuts and miss them whenever I use a different phone: twist your wrist twice to turn on the camera, and karate-chop twice to turn on the flashlight. It seems like a gimmick at first, but you get used to it quickly, and it does save time because you don't need to swipe or tap. Overall, this phone is a fantastic value for its asking price. Great speed, solid functionality, no added manufacturer UI or bloatware, works on any network, and it has user-expandable storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good, and cheap. I got it to replace my old phone after the charging port blew, and it replaced that phone fast. The phone does what it is supposed to, and I continued my life with minimal disruptions.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EeDawg,

      Glad to know it's working perfectly for you. We're happy you found it as an affordable and good phone.
      We appreciate the great feedback.
      ~Daisy MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Plus (5th Gen) great mid priced phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so much faster than my old motorola droid.The ac wifi works great and most the time when at home it uses wifi calling so uses less data time.This is one off the best performing phones around for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for a budget price. I've seen quite a few reviews calling out the call quality. That is user error. If your carrier doesn't support volLTE simply go into settings and turn lte off. You will still have lte for data and your call quality will be wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice budget Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Motorola Android phones because they make budget friendly devices that aren't full of bloatware. This isn't a high-end top-of-the-line flagship phone, but does everything I need well. Not great, but good. One complaint is the phone will sometimes switch to do-not-disturb mode, not sure why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid-priced phone. This is my 2nd one. The first one got crushed. Camera is the weakest link. Very long shutter delay between the time the button is pressed and the picture is taken. Does not focus close enough to do real macro photography. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with great sound and picture quality. It was not full of Apps that I did not want or need. The first Verizon Store staff was not trained to switch my service to an unlocked phone. I went to a Verizon Corporate Store and they switched my phones very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Opened Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because current/about to be former phone MotoG1 and I've really liked it. The best buy kid who sold this to me actually had it too and he said he loved it. The only reason why I haven't is because I can't find a case for it I liked. Will update when I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Not loaded with needless apps. Quick processor. Display is comparable to more expensive phone. Lots of extra toys and tricks. You can expand internal memory by adding SD, got mine up to 183gb. Get it you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son LOVES it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He absolutely loves it. Has twice the RAM of my older Samsung S5 phone, but does not need as much because it does not have all the bloat ware installed on my phone. Wish I had kept the Motorola and given him my old phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned an IPhone or Samsung Galaxy so this is not a comparison. However, as an Outside Sales Rep, I'm on my phone constantly. Reliable phone, email, text and sometimes Google Hangouts (think IPhone FaceTime) are essential to my job. The Moto G Plus delivers rock solid performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is simple and gets the job done. It doesn't have the best quality camera but good enough to take a quick photo if needed. The phone also doesn't have bloatware which for me is a huge plus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul,

      Glad it's working for you perfectly. Thanks for the five stars and great feedback. We appreciate it.
      ~Daisy MotorolaMobility

  • Rated 1 out of 5 stars

    GPS in Google Maps Does Not Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Maps inconsistently works on this phone. It will not recognize when I am moving, and the blue location icon will change every minute or so. It frequently will not enter into navigation mode and will stay in the "birds eye view." Unfortunately, I tried working with the Geek Squad twice, which was not helpful fixing the issue. On my second visit, I was referred to call Motorola. I am now working through Motorola's warranty service on the phone to troubleshoot the issue. One bummer part of this process is that I bought the phone at Best Buy with the hope if there was a problem that I could fix this in person, but I am left dealing with Motorola customer support. Therefore, this is not an incentive to continue purchasing items at Best Buy over another online competitor.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi 0p3ns0urc3, sorry to hear about this. Have you tried setting your GPS to High Accuracy? May we ask what steps have you tried so far? If you haven't resolved the issue yet, we'll be more than happy to assist. Thanks -Erwin MotorolaMobility

  • Rated 4 out of 5 stars

    Great Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month of use, phone is still in great shape. This is a great budget phone and you can't expect much more of a phone that is less than $400. If you are into taking pictures especially at night, this phone isn't right for you as camera shots at night are not clear and detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to replace a broken phone and wanted a phone at an uninflated pric. We purchased this phone and received a phone that met our expectations. We have not had the phone for more than six weeks so it is impossible to know how durable it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, for le$$!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and wife have a phones that were $200 more than this and they're jealous. Lots of cool tricks like the movement memory to turn on the light or the camera. Speaking of the camera, great resolution and the slo-mo options for video are cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with phone. Found a deal on an open box and it was like new. Previously had an entry level Samsung that I was happy with but this phone is far superior. Hope it lasts for a while. Plan on buying Motorola going forward.

    I would recommend this to a friend