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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,434 reviews
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best bargain in the cell phone industry. I have had three iPhone in the past and this Moto G5 Plus blows them all away at 1/4 th the cost. It also looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone has WiFi calling and excellent reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto 4 gen doesn't have WiFi calling capable. And the Moto 5 gen. Same great reception, but traveling WiFi calling is a must have. Great phone for the money. Nothing comes close!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone without crazy high pricetag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very user friendly and does everything high end phones can do. The only complaint is the camera quality, although good, is not as good as my previous galaxy S4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched and compared other sites prior to purchasing.....Best Buy was clearly the best price. We are very happy with our MOTO and glad to say goodbye to our Apple IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid has a habit of going through smartphones so I told him he had to buy his own this is what he came home with and hes been happy hes had it for over a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone. Completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone after my Note 4 was stolen. I had used Samsung phones for years but this phone is a big upgrade from the Note 4. I would but the G5 Plus again in a heartbeat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget phone that doesn't feel like a budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you pay for this phone there is a lot of value, calls are clear, web browsing and apps are quick to load. The phone has Google assistant. Camera is not the greatest, but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for strong performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace Moto G4 which worked fine, but I wanted more memory. This Moto G5 Plus has 4GB RAM and 64GB memory. Twin LED flash, fingerprint unlock, works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid dependable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a dependable phone, the price is very reasonable. Works flawlessly with my discount cell phone carrier. Haven't had any issue with it, using it for the past 15 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good phone very durable excellent photos does everything that the 700 plus dollars phones do in my opinion I really like it. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working well for a couple of years now. No real issues. Occasionally the Sim card gets a little loose and needs bumped by the carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Best of the mid-range phones, a King has come!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on another e-tailer site on a Black Friday deal. This is the second one I've bought, previous was purchased from a here. I migrated from a Samusung Galaxy S5 on the Verizon network. Pros: You're not going to get a better performer at this price point. Long battery life, snappy performance, stock android (no bloatware), and service unlocked (works well on Verizon). 64gb storage to avoid "forced obsolescence", 4gb RAM, and an EXCELLENT fingerprint reader, better than the S5 even!. Love the "Moto Actions" app that allows the home / fingerprint reader button to act as a "back" and "active apps" button as well, giving more room on screen for apps by eliminating those from the display. Most Verizon apps still work (Message+, Visual Voicemail), except "My Verizon". It works, it just doesn't remember your password like it should, no big deal as you just have to keep entering your password to get your billing/account information (surprisingly, it still accurately shows the data "odometer" though). Why would anyone pay $1,000 for a smartphone when I can easily surf the net and make calls just as quick, for less than 1/4 the price. Very few users will EVER use a $1,000 phone to it's full potential. But what exactly is full potential??? We're not launching rockets here. I look down on Apple users that are running "bleeding edge" hardware. Then again, I thank those "first adopters", they're helping pave the way for more "cost conservative" options for the other 98% of us smartphone users. Cons: Very very "slick", it demands a case of some sort, otherwise, it's gonna slip right out of your hands. Some features not as smooth as Samsung TouchWiz UI. I installed Nova Launcher right out of the box to bring back some of that Samsung "slickness". I also didn't like that you didn't get the little red number notifications (officially, "unread count badges") on the app icons, so I installed TeslaUnread for Nova Launcher to get that back. I also don't like my notification volume tied to my ringtone volume, a limitation in Android Nougat apparently, and there is NO current workaround except for root maybe (I say "maybe" because I'm not willing to root currently, so I haven't looked into it). Native Camera app sucked, used a 3rd party app instead (be sure to deactivate native camera app before installing 3rd party app, otherwise you may suffer a reported glitch. As of this writing (11/24/2017), there's a Facebook crash bug / glitch being reported by many users including myself, although there are some "workarounds" that help reduce crashes. Hopefully there will be a fix from either Motorola or Facebook soon (not a deal breaker, but annoying as the app crashes quite randomly). Overall: My Samsung Galaxy S5 was hogtied at just 16gb of storage and then I did all I could do to "limp it along"...move apps to SD card, adoptive storage, etc. Those tweaks started making that phone quite wonky and it was time to move on. This phone is as responsive as the S5, if not more so, especially once the S5 got to it's maximum storage capacity. Migrating to this phone was only slightly painful as there are several things I liked on the S5 (some sounds even!). There are a few easy "tweaks" (Nova Launcher, TeslasUnread, etc) you can do to this phone to get it darn near close to that Samsung TouchWiz UI slickness. I even managed to find and download some Samsung specific notification and alarm sounds that I truly like!! (Don't hate me for the "whistle text notification" ;-) Yeah, it's not quite there, but at this price point, I laugh in the face of other "wireless provider coddled" phone buyers. You know, the ones that pay upwards of $600, or more, plus tax in most states, over the course of "interest free" 24 months just to get a phone that is "network proper". I took off one star, which is slightly being nit picky, for the need to tweak this to the "Samsung experience", horrible camera app, and the current Facebook glitch. In it's own right, it's a great phone, but if you've come from Samsung you'll be slightly disappointed unless you're willing to tweak the UI as I did. If I could, I would give 4.5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comparable to the Samsung Gallaxy S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does have a great camera. It is a bit large for little hands.it has a spacious internal memory and SD card memory. Overall a nice phone; also has the 4k capability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick phone, good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value phone, really speedy UI, camera opens quick, doesn't miss the shot and produces very clear and accurate photos. For the price I paid, I'm very pleased with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like how voicemail works and notifications​. Not very good instructions for use of phone. Like how it keeps your windows active and you can switch right back without reactivating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has taken a bit to get set up along with a trip to the provider since Best Buy didn't know how to help, but the phone seems OK for now

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi review,

      Glad to know you were able to set up now. Let us know if you have any concerns, we'll be happy to assist you. Thanks for the genuine feedback!

      ~Daisy MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone and used it for about a year or so but I wanted to upgrade and I decided that my next phone would also be a Motorola.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a solid build and sleek design. Call quality is good, apps run fast, and it has a ton of memory! Camera is about average. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera and memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice size screen, great rear and front camera, efficient processor and huge memory. In short, it is whole world in your palm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost went for the Iphone. Almost. So glad I stuck with my android. What an easy transition and perfect phone! Perfect size and feels just right in my hand.

    I would recommend this to a friend