Customer Ratings & Reviews

Good phone for the price brand and features and quality

I have been very happy with the first 2 days on this phone. Phone seems quick to respond and has all the capability that I expect. It is an upgrade from my 1 1/2 year old Samsung S5. I had a S7 for a while before having to go back to a S5 and it seems to be as fast as I remember that phone. I went with the 64GB version to also get the 4GB RAM. I don't know if that makes much of at difference but this combination is working fast and was very fast when transferring data from my old phone or cloud backups. 64GB also lets me put on just about any app I want for a while. It has been an easy transition to the features of Moto. I originally thought the fingerprint scanner was in a terrible spot but it turns out to be very easy to use it there and I use it instead of the pattern to turn on the phone. I also thought they were wasting real estate with the back and home buttons on the screen but you can select to use the fingerprint button for swiping to replace the on screen buttons to go back, home or see open items and gain back the screen real estate. It is actually easier to use than finding the buttons on the screen. Battery life seems reasonable so far but time will tell. It is at 80% after 7 hours of use today with a lot of data moving via wifi but no phone call usage. It went down further yesterday but with more phone usage and not all wifi. I'm hoping that the battery life turns out OK. It does charge fast. Phone worked immediately on ATT by just moving the SIM card from my old phone. No issues on hookup. Negatives vs Samsung's: no wireless charging and not water proof. Positives: Performance is good, a lot less expensive and unlocked.

Not sure that we like this product. It seemed to be great an have good reception in areas that other phones did nit have but no after only having it for 8 days it keeps wanting to repeatedly do the same update.

Maybe the issue was just with my phone but the speaker did not work, callers were unable to hear me without a headset, and the camera resolution was just terrible.

The Moto-G line has always been awesome in my opinion. The Moto G4 was by far the best phone I had ever owned because of its barebone performance. The Moto g5 plus though enters a whole new realm of performance, power, and battery life. This phone has the same camera as the Samsung S7 Active, runs an 8 core CPU that clocks higher than many of today's laptops. I've been an IT professional all of my working career and this pocket computer packs in 4gb of ram, which essentially is about the same amount of ram that most office PCs use. Overall I have zero complaints about the Moto g5 when it comes to specs and performance.. I run most of my graphics design and graphics editing applications right from my phone without a single hiccup yet can make 2 full days of constant usage on a single batter charge. I am disappointed in Lenovo for discontinuing the Moto waterproof features and only offering water repellant features, there's no reason for this nonsense. Aside from that I only have one true complaint and it has nothing to do with the Moto G5s capabilities. Lenovo marketed the G5 as a metal device, but that claim is false. The back is metal, not the whole frame.

I picked these 2 phones up today and they look like a great deal, but it does not link with our bluetooth in our 2015 VW and It does not work with Verizon Cloud. I am taking them back.

Lousy outdoors, lousy clarity on volume call reception, owned Motorola b4 this is disappointed me

I bought this phone when my droid turbo was wearing out. But it was a complete waste of money. The phone kept cutting in and out and people had trouble hearing me, even when I had great reception. It was slow too. I barely had any apps or anything on the phone and it was already really slow. And the battery life was poor. I had to recharge it by early evening and I wasn't using it all that much. I returned it to the store after 10 days and was charged a $35 restocking fee. It is junk. Don't buy it.

I've only had the phone two days but I'm loving it. It's fast and responsive. Being a former Galaxy S6 user, the Moto G5+ works pretty much the same way so no big learning curve. It's also the first time I've bought an unlocked phone. I like that it comes with the FM radio chip and hotspot app, two things that weren't allowed on my Verizon phone. I've read unlocked phones don't contain the bloatware that phone companies load on. I've also read Moto phones use a stripped down version of Android that is leaner and meaner. All I can say is I can see the speed at which this phone does tasks, so much faster. I have the 64GB/4GB RAM model.

I've had this phone for 25 days. Today the ringer volume started acting up, it would ringer inaudibly until the last second of the ringtone. I went to the Moto website and they suggested to clear the phone cache. I did this, still no solution. Next I did a factory reset, no luck there. I chatted online with Motorola and they said they would have to send me a new phone after they receive this defective one.

the Best Buy employe could NOT transfers anything from my old cell phone (bought also at Best Buy) to the new cell phone.

Have used Moto X and most recently LG G4 and was considering upgrading to either a LG G6 or Samsung S8 but i wanted to buy an unlocked phone that works with any carrier. The price and features of this phone won me over. After using it for a month, I can say It is wonderful in every aspect. Calls are great. Speakerphone is better than my G4. Love the front firing speaker! It is snappy and faster than my old G4. Camera is excellent. Battery may not be on par with the Moto Z Play (nothing else is) but it greatly outlasts my old G4 and is even better than my brother's S8. I use it heavily, with hours of phone calls, hundreds of texts, several videos, lots of web searches, GPS apps, and I almost never go to bed with less than 50% battery left! Screen is bright. I thought i would miss a bigger screen but I do not. It is just the right size. I hate gray but i love the look of this phone. People say the chrome beveled edges look cheap but i disagree. It is wonderful to hold. Some say it is slick (and it is) but I have gotten used to it and now feel very secure - never drop it. Love the dark glass look of the menus. LOVE THE ONE BUTTON NAV. Reminds me of how i used my old Palm Pre. Best phone experience since my Palm Pre 3! Again, exceeds my expectations.

My Samsung Galaxy S6 Active died a few weeks ago and I was at Best Buy looking for a new replacement phone. Was looking at the new Galaxy S8, but had trouble swallowing the $700+ price. An associate recommended a couple of unlocked phones to me, including this one. I was unsure of Motorola's phone quality, but I did notice from looking at the box that they are now made by Lenovo, which I'm a big fan of because they're inexpensive and are of excellent quality/speed. After being shown the specs and seeing the 4 GB RAM I was sold! So far this phone was been great. Faster than my old S6, and with a much more responsive touchscreen. The battery seems to last all day with continuous use. The camera is excellent and takes clear, crisp photos although it does have a little trouble if you're taking a photo in the dark. The best part about this phone is the price! At $299.99, you'd be hard pressed to find anything comparable! The only negative with this phone is no NFC (which means no mobile payments) and it's not water resistant like the Samsung Galaxy. I highly recommend this phone to anyone looking for a quality phone at the $300 price point!

Although i am a loyal fan of Motorola this fan did not meet my expectations. Returned it for the Moto Z play.

Phone is heavy compared to other phones I have used. That is really the only downfall.

I like Android phones but I don't feel this one is worth the money

Slow, system updated 3times & update pops up constantly

This is the worst phone I ever purchased. I paid $400.00 dollars not worth the money. The Camera is not good, I complained to Best Buy online and they never got back to me. This is bad business practice. I would never buy a phone ever from Best Buy again.

After reading a lot of good reviews all over the internet, I decided to trade in my Iphone 6 plus for this android phone. At the present time I was not interested in spending a ton of money for a new unit. The first time I picked the unit up I was really impressed, it seemed very solid for an inexpensive phone. So far good battery life, decent enough camera and display for a phone in this price range and great specs to boot(got the 4GB/64GB). On the negative side the speaker/mic is just Ok, and it is a little slick to hold. I'm hoping my case arrives before I break it...:)

I have been using this phone for a 3 months now. what I most like about the phone is it is stock android without the skins that the various carriers and manufacturers add to the phone. I first activated it on the Verizon network, and had no calling issues . Interestingly, I have read reviews that this phone had voice quality issues, but I had none while on the Verizon network. When I switched to T mobile however, initially I had no problems, but after about 3 weeks, the phone started dropping calls. One day, it dropped every call that I made or received. This prompted me to call t mobile customer service tech support. I was initially told that because it was not a t mobile branded phone, that is why I had issues with wifi calling. I told him it did not start out that way, I had no issues with wifi calling to begin with, and this phone is unlocked for all carriers, and I had no problem on the Verizon network. He said he tweaked some settings and sent out another signal, and then called me back, and the call dropped while talking to him. Service did get better after that, and my son's Samsung s8 unlocked does not have issues with wifi calls dropping on his phone. This is what I figured out with this phone ( or at least my phone). It does not transition well between wifi and cellular calls, so when that transition has to be made, it drops the call. This has only happened at home, and only on wifi calling. All the other phones on my account have no problems, 2 are t mobile phones, and the other 3 are not. I have no problems with VolTE calls. the phone is otherwise phenomenal, it is super fast, and is not cluttered with apps the carrier adds which are usually of no use to me. However, since we buy a cell phone to act as a phone I have to give it 4 stars. Otherwise I would give it 5 stars, with no reservations.