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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1434 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,434 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really a perfect phone i bought it for my mom she is 58 .Its camera is vibrant and cool she likes to take pictures and video ,it has a good memory and speed.She loves to watch her favorite shows on it as it has very loud and clear voice and a beautiful large colored screen.I love it because she loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all for half the price of the competition. Battery typically is above 50% at the end of the day, even when used heavily. Screen is great and I love the fingerprint security. I set it up for my thumb and forefinger on each hand so I can turn it on from any position and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wow great phone; great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Samsung user for years and then came this moto. Its got a lot of horsepower and a nice feel in the hand but it felt best against my wallet. Its not a galaxy s8 but its very quick, got a good camera, plenty of storage. For less then half the cost of those flagship devices, I'm super satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone, Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot to like about this phone. First is the size. Larger is better for reading and typing but to big and it is hard to hold and to put in a pocket. This is a good compromise at 5.2 inches. I can hold it with one hand and it slips into a pant pocket. Any larger and it would be to much. The display is IPS and is easy to read. Small text is nice and sharp. It moves right on along which very few pauses. It will sometimes hang few a couple of seconds when using voice for texts but that is about it. It goes through app updates faster than a Google Nexus 7 Ver. 2 tablet that I have. It almost keeps up with me when I review and select from the update list. It is near pure Android so that means it does not have all the bloat ware and other unwanted apps found on some of the phones. Only a Google phone would be better for those looking for the per Android experience, but this comes close enough and is hundreds of dollars cheaper. Build quality seems very good. I have had it over a month and no signs of problems. Negatives are few. It is missing a proximity transmitter receiver and it does not have barometer. The screen can be a little hard to read in a bright sun but I am not sure how that compares to other phones. They may be about the same. It is much improved with a little shade. The location of the power button is such that I would sometimes turn it off when not intended. That was greatly reduced after getting an Incipio case from Best Buy. It is a little pricey at twenty bucks but I really like it and think it was worth it. The other accessory I have is a tempered glass screen protector from from Super Shieldz. I got 99% of it to stick except for one very small part in the upper right corner, but it is not a problem. . How does it work as a phone? Just fine. Voice quality seems fine both talking and hearing. I can hear just fine if the incoming call quality is good. If the incoming quality is bad, well, then that is not the fault of this phone. The reception range seems average, nothing exceptional but nothing bad. The GPS appears to be quick to lock onto signals compared to some others that I had, but older technology. I am happy with the phone, would buy it again and have recommended it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price ($225) seems to be pretty standard now, but that's OK. It has 64GB of internal memory (I hope it takes me a LONG time to fill that up!), to which I added a 64GB SDcard. Everything (all the features of more expensive phones) seems to be working fine and I'm really glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 4 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is cheap so it's great for younger person in case it they break it. It's easy to use my son is 12 so he understands all the features on it has a nice camera lots of memory good for your money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Hands down the best phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a ton of great features for a small price tag. You will basically get 90% of the phone quality you'd expect in a flagship iPhone or Galaxy S, but for around 25% of the cost. Very good fingerprint scanner, intuitive motion controls, fantastic battery life, dual sim card slot, all around solid build, and compatible with any network. That last thing is the most important, because it gives you more power as a consumer over the mobile carriers to have the best cell service possible. The camera could do better in dim light, but you can still easily get some good photos in that setting with a little experience. I'm extremely satisfied with the quality and the benefits of buying this unlocked phone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Quite Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I assumed it would be, which was a good thing! I didn't want a small tablet sized phone. Love the quality of photos it takes. Only downside so far is the volume while on the phone. It doesn't quite go loud enough for busy places. I find myself needing to put it on speaker, which in some places I can't do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Economical replacement for Samsung Note 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to update for 3 year old Samsung Note 4 after AT&T (and everyone) ditched their 2 year contracts with free/subsidized phones. This was the first Moto G5 Plus we've purchased (we bought 2 - 64GB models and 2 - 32 GB models). The camera is great, battery life is terrific (though not replaceable) and the phone accepts microSD cards for cheap memory expansion. Snappy performance from the fingerprint scanner...my family is very pleased with our Moto G5 Plus phones and they work great with our new carrier, Cricket!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Sufficient for our needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Motorola to replace a broken Samsung. One Best Buy salesperson recommended the newer Samsung. The other recommended the Motorola. We went with the Motorola because apparently we were getting more features for the same price. The switch has taken some adjustment, but the phone serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to find anything negative. Camera is outstanding compared to previous phones I've had, which was a big plus for me. If I had to nitpick, it would be that battery charge percentage is not displayed on the home screen....or maybe I haven't found out how to get it there yet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DMY407,

      Thanks for your wonderful feedback! This phone is a stock android phone which makes it very easy to use and comes with great features which other phones doesn't have.

      -Jess MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smartphone so we can't really compare it to others, but we really like this Motorola. We were in a theater recently and got a great picture of the stage, the colors and lighting were perfect on the auto setting. It's a good size. Really happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to replace the one I dropped and tried to fix myself. Takes some getting used to. Has very good battery life. Almost 3days without having to recharge it. Lost all my contacts because I didn’t back up to the cloud. Service provider was able to load info from several years ago. Live & learn.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Updates

    Rated 4 out of 5 stars

    Good for a replacement phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto 5G plus right now has to be the best budget phone in the $200-$350 range. With the 12MP camera, 4Gb Ram, 64Gb of storage and the carrier support from all four major and prepaid networks. The thing that surprised me was​ how snappy the almost stock Android UI is. But for the downside to this phone since it's a budget phone. The screen isn't​ that great in outdoor lighting and really hard to see, the camera seems to be good except for the white balance being off a bit, and lastly the Android updates take forever from the phone manufacturers.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife on sale for $229.00 that's the 64gb with 4mb of ram version. It's a great phone at that price and luckily it's not a overly skinned mess like Samsung, Huawei, etc. I bought it to replace my wife's beloved nexus 5 because it was as close as I could get since Google killed of the nexus brand in favor of the overpriced pixel line. The phone is not bad at all. It runs well and is a good comfortable size. The only thing I thought was weird is that it doesn't have nfc especially when every company out there is trying to push wireless payments these days. I would definitely recommend it to anyone looking for a good phone at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone overall but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does of course have it weaknesses. The biggest one I believe is the screen. It isn't the brightest, while the colors seemed pretty good. They were also quite muted and dull. Also it isn't the brightest screen. The cellular reception is great but WiFi reception is not the greatest but not the worst. The battery is amazing and the speed of the UI is great. Definitely better than the Axon 7 mini and even the Honor 8. Especially since it works on all carriers and even has T-Mobile WiFi calling out of the box! Great phone but has weaknesses like all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fast responsive phone with AC WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A clean and uncluttered phone. Fast and responsive. Very clear images on the screen. Takes very good pictures quickly. Flash is progressive. Takes pictures with out flash in low light and produces good results. Still learning how the adaptive home button works.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fantastic Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone hosts many premium features found on flagships at a much more affordable price with a nearly vanilla Android experience. The addition of a fingerprint scanner and a metal body to the Moto G line were an excellent choice by Lenovo and serve to bolster the quality feel of this device. Furthermore the unlocked support for all 4 major carriers makes this a safe choice for those contemplating switching providers. My only negative is its slightly less attractive appearance. Fortunately, this is easily amended by using any number of stylish cases available. If you are looking at phones in the $200-400 price range, look no further than this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Speed

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Galaxy S8 at $750, G5+ at $300 is a bargain. I don't miss any features that may be lacking. Battery lasts all day. All features work very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great phone with great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on black Friday. The product is excellent with high configuration with 64 GB internal memory to help install many apps and store data. I am really happy with the product and also customer service while purchasing. Thanks BEST BUY.

    I would recommend this to a friend
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