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Customer reviews

Rating 4.5 out of 5 stars with 1433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,433 reviews
  • Rated 5 out of 5 stars

    Excellent phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace a Samsung S4 that was having issues. This phone has worked so well. It is a great size and has great features. I did have to order a case and screen protector online as they didn't have them available in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seems to be very well built and comes with android nougat. It offers more than enough features and power for daily web browsing, gaming, and texting/messaging/calling/etc.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi gamefreakwizard,

      Thanks for your wonderful feedback! The phone is great as it has lots of features you can get from flagship phones. Also, the phone is very stylish which suits our customers style and customization looks classy.

      -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone 6. The only thing I miss is the ability to do apple pay when I'm out. It's a tad wider than I prefer because I have small hands, but it's still a great phone. The fingerprint function works even better than my iPhone did. I have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In All Respects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected this phone to be a placeholder until I buy a premium device. To my surprise I am probably going to stick with this phone until the battery degrades. Phones in this price range are going to have to be acknowledged moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and affordable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried Moto G4, and it was my first option, but when I looked for that, the G5 was on sale, so I checked the specs and differences, and I decided to buy it at an excellent price! It is equipped with the latest Android version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone no bloat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and it has no bloat ware. I like the 64G of RAM. My only complaint is not with the phone but with Android since the Google search bar is forced on the home screen. I am using Nova Launcher to get rid of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone for my school work and for games when my work is done. The screen size is good enough to do a multiple choice quiz and for writing a review. The clarity is great and the camera has a high resolution. I would recommend d this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is not bad either. Bought 2 of these phones, one has very loud sound (ringer, speaker), the other not so much. Overall they are really nice. Lots of space to download whatever or take lots of pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High performance phone for a mid performance price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeded my expectations, with similar specs as the more expensive flagship phones. It keeps up with anything I've tried to do. Most importantly, it doesn't include the carrier bloat that many other phones include.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First smart phone for a teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first smartphone we have bought our youngest son who recently became a teenager. After proving he was able to keep up with a slide phone for several years he graduated to this. He seems to like it very very much. It’s user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money. Don't expect this to operate like a flagship phone from the big brands, but this is a good phone to connect to the Sprint $25 or free for 1 year plan.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback. We are glad that you enjoy using the device. Should you have any suggestion to help us improve more, we will surely appreciate!

      -Mandy MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola - Moto G Plus (5th Gen) is very good mobi

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - Moto G Plus (5th Gen) is very good mobile. Earlier I used 2ed generation mobile. After 2 years 4 months still working very well. It is a budget mobile. Less than $300. Worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a phone that is easy to use and enough storage for my APPS. I am not tech savvy. I keep my phone until it no longer can be updated or run out of storage. So I am hoping this phone lasts me for years. only time will tell

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my little sister. It is a mid level phone with some good specs. If you do not need the latest processor and best camera (although it's a solid 7 out of 10) grab this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has met all my expectations. It is quite responsive and I don't notice any lag, though I have many apps installed. The camera is a huge improvement over my first generation Moto g LTE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros expandable storage, 4 gigs of ram, mid range processor, budget price, headphone jack. Cons are mainly the below average camera, average screen, micro usb connection, lack of wireless charging and nfc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Meh....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an emergency phone, it's OK...but, the camera sucks, so don't expect to take great pics or videos with this phone. Otherwise, the phone feels good and fast for it's price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy another one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone- I have 3 Motos, will likely buy another, and yes I have had other phones Samsung, iPhone etc... the value for the Motorola is hard to beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another Samsung or iPhone. I don't miss them. The Motorola G5 is the best thing since sliced bread. I'm very impressed with the storage capacity and the functions on this Motorola G5.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Heat561,

      Thanks for your feedback! It is indeed a great phone at its price. The phone has features which you can't get from any other phones. Best phone for best android experience.

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, (2 weeks) I am very pleased with this phone Using it on T-Mobile network without any problems. Screen is very adequate for me even in bright sunlight. No hangups in having multiple apps open.

    I would recommend this to a friend