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Customer reviews

Rating 4.5 out of 5 stars with 1433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Moto G Plus (5th Gen) for its affordability, especially during the holiday season. They are also impressed with the camera quality and the excellent battery life. The phone's storage capacity and unlocked status are also well-received. However, some customers have expressed concerns about the lack of NFC, which limits the use of Android Pay, and the speaker volume, which they find inadequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,433 reviews
  • Rated 5 out of 5 stars

    Great for working from your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home using my phone most times. This Phone works well for it. I also like that I can ad all the needed apps without running out of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Motorola phones! Lots of bells and whistles and looks good too. Very fast. Love the fingerprint unlock.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SWoo,

      Thanks for the five stars. We're glad to read your awesome descriptions towards our phone. We appreciate it.

      ~Daisy MotorolaMobility

  • Rated 5 out of 5 stars

    Great battery, nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my time and I'm glad I bought this phone. Has a great battery life, easy to set up and 4gb ram and 64gb storage is more than enough for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My primary reason for purchasing this phone was to get better sound when talking to someone who was also on a cell phone. This sound is much better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jodymark, Glad to know you're liking the specs. Thanks for the positive feedback. -Erwin MotorolaMobility

  • Rated 5 out of 5 stars

    processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and great processor. It is easy to use this phone with only one hand, the fingerprint reader works fast , I highlight autonomy along with fast charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic pphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had all of the features needed for my mother. It is a basic smart phone that provides basic functionality. It is great for a beginner in the smart phone arena.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KiAnne, thanks for the positive comment. Hope your mother likes it. -Erwin MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G Plus 5th gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to be able to see the number of new messages and phone calls on the task bar. Unable to delete specific messages, have to go into messages and then delete them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning I couldn't figure out how to answer a call once I figured that out this phone is everything I needed in a phone and more. Has more features than my Galaxy 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mid tier phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good for the price range. I would recommend this phone to anyone who wants something up to date and doesn't want to spend more than $200

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date I have problems with Bluetooth connections in vehicles - my old Samsung hooked up automatically in my truck over and over, Moto G won't do that! The Moto G won't download pictures sent in text messages! It just grinds away saying "Downloading" but nothing appears! It doesn't like Messenger but keeps wanting to use its Messages app! I like to use my smartphone for online orders, and have not had good success using PayPal with this phone. It seems like it doesn't interface data with Paypal... ! Have ended up with some duplicate orders (never happened with my Samsung)! One other minor point, my hearing aid manufacturer came out with an app to control my hearing aids with a smartphone! This worked seamlessly with my Samsung, won't work at all with the Moto G! Spent an hour with dealer's hearing aid tech on phone with hearing aid app specialist and found the Moto G phone doesn't provide the high frequency signals the hearing aids work on! So considering all these things, I have just talked myself into ordering a new phone from a service provider now that they are selling them! That will give me one place to go for phone and service provider support issues!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a budget phone which was steal at $200 price point, perfect for my dad. He loves it and is still using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenager phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the kid who is tough on phones. Yet his features ended up better then mine. Oh and it's paid off with no monthly charges.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price
    Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Best Phone For This Price Most Likely...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, let me start off by saying something blunt... most of you DO NOT NEED an $800 phone! Phone prices have gone nuts the last couple of years or so. Top-end or "flagship" phones are now reaching $1,000 (or more). Are they really worth it for what you get? I say not really. The Moto G5 plus can do 90% or more of what the flagship phones can do, at literally one-third or one-forth the price. You get a good 5.2" 1080p screen, a decent mid-range processor that can handle anything except the highest processing games. An improved camera that isn't quite as good as a flagship, but good enough for most folks. Mico SD slot for storage expansion. Fingerprint reader that's FAST, and yep, a becoming extinct headphone jack, too. If you spend the extra for the $279-$299 model, you get 4 gigs of RAM and 64 gigs of storage. Worth it to me, but if you're on a tighter budget, the $219 or so model with 2 gigs of RAM and 32 gigs of storage still works perfectly fine for all of your day-to-day things. The battery is excellent, and if you're a light user, could get two days out of it. Two negatives for this price: It does not have "NFC" meaning you cannot use the wireless Android or Google pay feature to pay for items at a store. And, Lenovo (who now owns Motorola) has a really bad reputation for updating Android since they took over. The 7.0 version that comes with this will get a couple of security updates, but it's anyone's guess if it will ever be updated to Android 8.0 later. For this price though, it may not matter - you can afford to update to a newer phone in a year. My main point is this - this is a decent phone and I think it's time the buying public starts rebelling against the big phone makers who keep increasing the price of their flagships. Start using phones like this. Once you get it set up and customized, you'll realize how much money you're saving and letting the phone makers now you refuse to make a mortgage payment just for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! Loved the price so decided to try it out. Amazing specs along with easy software. Definitely would recommend this phone to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the Android purist on a budget.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It feels good in your hands. The OS responds quickly. It is almost pure Android, save for a single Moto app installed on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has probably the best specs for the price. I'm new to Android and have a few complaints about the software, but the phone itself is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, the picture quality on portraits is amazing, I'm still learning all its function's, but so far very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a top notch phone like a galaxy or iphone but does all the apps and things needed out of a smart phone. Would buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, 64 gb, and responsiveness. Have to say I'm not overly fond of the camera so far. Great price and pretty much does what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good priced unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Moto g phones because they are reasonably priced and work on both gsm and cdma networks. Also they get updates son after android updates come out

    I would recommend this to a friend