Customer Ratings & Reviews

Thank you for sharing your experience, PatriciaH. We’re glad to hear your son is enjoying the phone and that it was a great choice for Christmas. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi MartinG, We’re glad to hear that the staff were pleasant and handled your return smoothly. Since the purchase and return were processed through Best Buy, we recommend contacting them directly if you have any further questions or need additional assistance regarding your order. -Mitch

Hi MichaelA, Thank you for your feedback, and we’re sorry to hear the setup experience was a bit frustrating. We understand how challenging it can be when a new phone feels quite different from what you’re used to, even if it’s meant to be similar. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Hi WayneA, We’re glad to hear your upgrade to the new Moto G Power went smoothly and that you’re enjoying your phone. It’s great to know Best Buy has been a trusted source for your electronics over the years. We appreciate your continued support of Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi MichelleD, Thank you for your positive feedback! We’re happy to hear that you’re enjoying your phone and that it arrived quickly. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi kimberly, That’s awesome to hear! Great customer service can really make a difference in the shopping experience. Glad you’ve had such positive experiences at that Best Buy! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

Hi Bigman, Thank you for sharing your feedback. We're sorry to hear about the screen going black unexpectedly and the issues with app placement and charging limits. These are definitely not the experiences we want for our users. The 80% charge limit might be related to a battery optimization feature designed to extend battery life, Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Thank you for sharing your experience, DavidM. We’re glad to hear you’re enjoying your phone and that it’s been a great value. We hope it continues to serve you well! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi Noriiiiiiiiii, Thank you for sharing your feedback. We’re glad to hear you’re enjoying the phone’s value and long-term software updates. We appreciate your input regarding app compatibility and thank you for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Thank you for sharing your feedback, Chris. We’re thrilled to hear that you’re enjoying the performance, display, and features of your device. Your support and kind words mean a lot, and we’re glad our mid-range devices are hitting the mark for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi Nick, We’re glad to hear you’re enjoying your phone and its handy features! Thank you for sharing your experience and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi DuaneM, We’re so glad to hear you found the perfect phone at Best Buy, and that it’s been making things easier for you! We love that you’re enjoying your new Motorola phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi VDan, We're happy to hear you're satisfied with your new Motorola phone! It's great to know the water resistance feature met your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

Hi MisterB, We’re happy to know you’re enjoying the value, performance, and especially the fast charging and long-lasting battery. Thank you for sharing your experience and for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi TravisG. thank you for sharing your feedback. We’re glad to hear that you’re enjoying your new Motorola phone and even prefer it over your previous Moto Stylus 2023. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

Hi CaridadM, Thank you for your kind feedback! We’re happy to hear the phone has been a great choice for your child’s first phone and that your son is enjoying it. We appreciate you sharing your experience and thank you for choosing us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos

Hi Paul, Thank you for sharing your experience, and we're sorry to hear about the inconvenience you faced during your purchase and setup process. While we're glad your son was able to get the phone powered on, we understand how frustrating it must have been not being able to transfer your data right away. For concerns related to pricing, promotional changes, or assistance during the purchase, we recommend reaching out to Best Buy, as they’ll have the most accurate information about their offers and support policies. -Mitch

Hi SylviaT, Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying your phone and had an outstanding experience with our customer service. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Thank you for your wonderful feedback, JohnQ. We’re thrilled to hear you’re loving your phone and appreciate your support for Motorola. It’s great to know you value the quality and legacy of our devices. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch

Hi PamelaH, Thank you for your feedback. We’re sorry to hear about the screen issue you’re experiencing. While we’re glad you’re finding value in the phone, we recommend contacting our support team. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos