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Customer Ratings & Reviews

$302.22

Customer reviews

Rating 4.5 out of 5 stars with 288 reviews

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  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 288 reviews
  • Rated 2 out of 5 stars

    Doesn't actually have 128GB of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone listing and the box both say 128 internal storage, but the reality is 80gb. If you install a 128 SD card it will tell you that much is free but you can't access it really. You can't move apps, tell apps to look externally for data or store anything on the SD card. Of course I only found out all this way after transferring over and updating the software.. If I could return it I would.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, and we're sorry to hear about your experience, Heavyoak. We understand how frustrating it can be when expectations around storage capacity aren’t met. While the phone does come with 128GB of internal storage, some of that is used by the system and pre-installed apps, which may reduce the amount of usable space available. Additionally, while microSD cards can expand storage for media files like photos and videos, Android has certain limitations when it comes to moving apps or app data to external storage. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola phone--moto g power 2025 128 GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable phone that works with my Belltone hearing aids AND my phone carrier. Reasonably priced case that fit. More than meets my needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Susie, Thank you for sharing your experience! We're so pleased to hear that your phone works seamlessly with your Beltone hearing aid and carrier, and that you were able to find a well-fitting case at a good price. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it to my mother as she had the Moto g 2021. It's a great upgrade with a fair amount of storage for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Macpack2, Thank you for your kind review! We’re happy to hear that the phone made a great upgrade for your mother. It’s great to know the storage and value met your expectations. We love hearing stories like this! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good, but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is better than my old Moto one ace 5g phone, easy to use, fast and with long battery life. I bought this one because the old phone's SIM tray no longer works & it can't go ESIM, so I have to get a new one. This phone is ESIM compatible, looks nice and feels solid. I like some of the new features. It's also easy & fast to copy the old phone to this new phone. One thing I don't like it tries to force you to use AI. You can't use the traditional way to shut down the phone, but I later found a way to go around it. Over all, I'm happy with the purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed review, Dreamlin. We’re glad to hear that your new Motorola phone is fast, easy to use, and offers long battery life. It’s great that the eSIM compatibility and smooth transfer from your old device made the upgrade easier. We appreciate your feedback about the AI features and are happy you found a way to use the phone the way you prefer. We’re glad you’re overall happy with your purchase. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support! Purchased online and picked up at store. Even though the purchase software cancelled my purchase, the staffer took care of it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tsno, Thank you for sharing your experience. We're glad to hear everything worked out smoothly and that the in-store team provided great support. If you're interested, we'd like to hear your story and share it with Moto G Power users here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was for a gift but its working better than I thought for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MariaR, We’re glad to hear the phone is exceeding your expectations and providing great value. We appreciate your support! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Fantastic like always

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone. My girlfriend loves it and the color! And I love that it was at a great price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s wonderful to hear, MatthewS. We’re glad your girlfriend is enjoying the phone and its color, and that you found it at a great value. Thanks for sharing your experience and for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola great features w/great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this phone. My opinion is that Motorola phones are maybe a bit underrated.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, Newman! We’re thrilled to hear you’re happy with your Motorola phone and its features. We appreciate your support and hope it continues to exceed your expectations. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone to travel overseas totally recommend it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi UbaldinoD, We’re glad to hear your phone has been a great companion for traveling abroad. Thank you for your recommendation and for choosing Motorola! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    solid budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid battery life, decent speed. Good money value phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Vincent, We appreciate your review! It’s great to know your phone is performing well and offering excellent value for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    TOTAL WASTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came with a bad battery. It completely charges in 15 to 20 minutes once fully charged it only lasts for about 2 hours at the most. I've had the phone for about 3 weeks now . The phone is not brand new it was previously used or the battery wouldn't be so old the box wasn't sealed when I received it and Best buy made it real inconvenient for me I received it as a gift I called Best buy for an exchange they made it very difficult for me basically telling me if I didn't go out of my way to go to the store and exchange it cost me $40 and Uber they would give the money back to the person that bought the phone for me that's the best they could do. So no I don't recommend this phone it doesn't work good with the bad battery in it The screen has a blurry vision to it the pictures aren't good a bad battery really makes a difference in your phone's performance. Without me touching the screen it jumps to different screens all the time it moves around all by itself it has a bad battery in it what do you expect

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cherise, We’re sorry to hear about your experience and the difficulties you’ve had with your phone. What you’re describing with the battery, screen, and unexpected screen behavior is not the experience we want for our customers. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente device. It took me a while to get use to eat. Worth for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChristianF, We’re glad to hear you’re enjoying your new device! It’s great that it’s been worth the price, and we appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Value for cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Perfect everyday phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AbhishekT, Thank you for sharing your experience! We’re glad to hear that your phone is providing great value and serving as a perfect everyday device. We appreciate your support! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone performs well out of the box, doesn't come with the 30 watt charger

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MitchellB, We're glad to hear your phone is performing well right out of the box. We appreciate your input about the charger. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at s really good price, cell phones are really expensive these days

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! We're glad you found great value in your new phone, especially with how pricey phones can be these days. Thanks for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    check on connection with cell company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't get to use that phone since it could not connect with the spectrum system. so can't rate it. so i had to get one directly..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ace4Life, We’re sorry to hear that you weren’t able to use your Motorola phone due to connection problems with the Spectrum network. We understand how frustrating that can be, especially when you were looking forward to using it. You can also check this link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/187409/~/carrier-compatibility---moto-g-power---2025. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Middle of the road phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the phone for reasons that had nothing to do with quality decent phone for a decent price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TorreyW, We're sorry to hear that you are not happy with your purchase and that you had to return the phone. Hope you can give us another chance and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Affordable phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money, affordable and good quality,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear you're enjoying the product and finding it to be both affordable and high quality. Your satisfaction means a lot to us. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been good but very difficult to get used to

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelgH, We’re glad to hear the phone has been performing well for you. We understand that adjusting to a new device can take some time, especially if you're switching from a different brand or model. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola power 5g.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new phone powerful it has a lot of ram in it super fast

    I would recommend this to a friend