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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 1771 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Moto G Power Cell Phone's long battery life, affordable price, and good camera. They appreciate the phone's user-friendly interface and ample storage. While some users have concerns about its performance, lack of NFC and wireless charging, and fragile build, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,771 reviews
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good value for a cheaper phone that has a very nice camera and a good battery life a lot cheaper than iPhone or namebrand Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer-friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager was very reasonable in treating my return with the proper outcome. I'm appreciative and will shop there again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RightThing, Thanks for this positive review. Glad that you were able to assist you with your return. Let us know if you have questions in the future or have issues with your device. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great bang for your bux.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue so far. Very good battery life. Very happy with it given how much I paid for it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Phone, Sound and Camera until..........

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, Sound and Camera until 4g lte stops working after 3 months of use. Tried all the tech tips from Total Wireless (Verizon MVNO), spent hours trying to get 4g working, only have 3g. Searched the web for others having the same issue and i guess there's problems with the G7 and G Power models with Android 10 updates disabling or disappearing apn settings for the cdma carriers (Verizon) , not gsm carriers (At&t). Motorola is aware of this and an update to fix it is in the works. My specific problem is the APN setting constantly keeps deselecting and changing back to a different setting even when restarted in safe mode. I've read this is a hardware issue and the phone needs to be replaced. So i'm not sure if a future update will fix it. Also factory reset won't fix it. So Buy at your own risk. I really liked this phone until this happen.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Randy,

      Thanks for sharing your feedback and we're sorry to hear that you've experience this issue. We would like to assist you with this concern. Please email us at [email protected] and use this subject as a reference BestBuy/MotoGPower_NetworkIssue. We're standing by to help. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    A good phone for a student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I need it to perfectly!!! And I'm not a huge gamer on my phone so I don't put it under stress like fortnight, or PUBG

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent budget phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for a little over a week. I upgraded from the moto e4 plus which I loved. It has good battery life and decent camera, although I think my e4 plus took better pictures. My only complaint is that when using skype or facebook messenger video chat the sound is horrible, the other party hears an echo and I hear static and choppy sound. I went to the settings and switched it from smart audio to custom sound and it helped a little but still hear static. I never had this problem with my moto e4 plus. This is disappointing since I use video chat with my grandkids to keep in touch safely during the pandemic. Does anyone else have this problem? I took off the case to see if that was the issue and the audio problems were the same.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi gmz26, This is unusual. We'd like to help get that checked. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Nice budget phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had phone for a week. Pretty impressive, I think, for a mid price smart phone. I like that it's unlocked to save long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for photos!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, this phone does the job well. Takes good pictures and has an amazing performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone... As it turns out, my son and I ended up purchasing the same phone and both of us like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone - my daughter hasn't broken it yet! That's a BIG deal; she's the "kiss of death" anything tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm enjoying the Motorola g. Many figures to learn. Karen did a wonderful job in explaining. rtn specifications on the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We can totally feel that you're very happy with the Moto G Power. I hope we keep meeting your expectations. You may want to check our online community of Moto G Power owners here: https://forums.lenovo.com/t5/moto-g-power/bd-p/moto_g_power_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone! Simple, practical and very dependable. Best Buy was terrific with providing excellent service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for going the extra mile to support Motorola. We’re so lucky to have customers like you! You can join our Moto G Power online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power/bd-p/moto_g_power_en. Thanks again for your support. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Better than spending $800+ for flagship phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with performance of phone. Good battery life, good performance. Only difference between this and pixel 2 is slight lag when swiping on G Power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift for my father he loved it. this phone is very good apart from the fact that the price is quite comfortable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing Moto G Power as a gift for you father. We're truly glad to hear that you father loves it. Your support and trust in us are much appreciated. If he's interested, he may want to check our online community of Moto G Power owners here: https://forums.lenovo.com/t5/moto-g-power/bd-p/moto_g_power_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone at a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Motorola phone. It has and does everything I need at a much lower price then the others I have previously used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FEATURES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart phone and it does everything and more than we will need or want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my daughter. Perfect phone to help her do her school work and stay connected with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful battery, takes awesome pictures, good for game playing, very quick. Hope you have patience because it takes a while to set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great phone Motorola always do the best to compete with other brands durable and reliable will give 5 stars overall

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      In a world full of options, I wanted to take a moment and say thanks for choosing Motorola. I really hope you’ll enjoy using our Moto G Power. If in case you need help, kindly visit our Moto G Stylus online community: https://forums.lenovo.com/t5/moto-g-power/bd-p/moto_g_power_en Thanks again for being so awesome! - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    housewife

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price I love this phone no fancy thrills just plain but powerful battery capacity last longer than I thought

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Allen, Thanks for this positive rating! We appreciate you choose this phone as it has specifications you need at its budget price. If you're interested, we'd like to hear your story and share it with other G Power users here: https://forums.lenovo.com/t5/moto-g-power/bd-p/moto_g_power_en. Love to hear your story. -Jess MotorolaMobility