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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 1771 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Moto G Power Cell Phone's long battery life, affordable price, and good camera. They appreciate the phone's user-friendly interface and ample storage. While some users have concerns about its performance, lack of NFC and wireless charging, and fragile build, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,771 reviews
  • Rated 4 out of 5 stars

    I didn't like moto g power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a phone I didnt like it is was not

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I have to learn how to do some things.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is similar to my old phone but has a lot more space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this phone is absolutely AMAZING!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for a price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for a price. Just looks little chip.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Bad shelf life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 2 years and I'm dealing with a lot of little problems. I can't truly recommend this phone I believe a phone should last longer than 2 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to download something and most of the time, it never gets downloaded so you have to re-enter it manually. I'll go to a different product next time.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's unusual for the Moto G Power. We stand by our products and we would like to investigate this matter and help you get it fixed. Please email us at supportforums@motorola.com to further assist you. Kindly provide this link as a reference so we can help you properly. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Great Android - terrible camera/speaker phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Android for average phone and internet use. Camera SUCKS! speaker phone very poor quality. Everybody complains when I use it. I have to use Bluetooth headphones to avoid the problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Screen broke on 2nd day I had it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of motorola phones but sadly this phone screen broke on the second day I had it. It had a glass screen protector and a case on it and fell out my pocket and broke. Can't recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not open box, used one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was supposed to be open box like new but I received a used phone with many scratches on the screen and back. It isn't too bad but scratches are clearly seen. Charging cable is USB micro instead of USB type c.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special in this phone. Phone operating memory get hang some time. Battery get hot if you use it for long time. Overall camera quality is ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is good ismf you are under the budget and you get what you pay for but the speaker is kind of pitchy and also has some issue with the Bluetooth. I was unable to connect it with my car's Bluetooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola G power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola G Power is not my favorite cell phone. It is difficult to open messages. The style of the formats is a little confusing.... Other Motorolas have been much more user Friendly

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Captnmarvel, Thanks for this review. Your feedback is important to us, we'll share this with the team. If you need help with your device, write us an email at supportforums@motorola.com. We'll be happy to help. -Jess MotorolaMobility

  • Rated 2 out of 5 stars

    Very poor durability and water resistance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've managed to break two of these in less than six months despite rarely leaving the house. The first got moist from sweating in my waders and crapped out immediately. The second fell 18 inches from an end table onto a linoleum floor and developed spider web cracks across the whole screen. It now displays three or more apps on screen overlain at once and the touchscreen rarely functions. However, the battery lasts a long time and the user interface is intuitive. If it were even moderately durable I would recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this long enough now. It's ok . I think my g5 plus was better. But Motorola after time stops doing security patches. This phone will suffice. Would I buy it again????

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible antenna, but great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola antennas suck...could not get a signal at my house no matter what. Battery life decent, very easy to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted an year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very well up until a few months ago. I got this new phone around December 2020, and January of 2022, it completely dies on me. One day out of the blue, it started to get very hot to the touch, then it wouldn't turn on. I took it to a phone repair store to diagnose it; they said it was a complete motherboard failure. I did not drop or physically damage it in any way; one day it just decided to stop working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 5 out of 5 stars

    Excellent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far! Just bought it yesterday. Screen is big and colorful. It is fast-at least faster than my old phone, everything is quick including the fingerprint reader. If you're coming from another Android phone setup is a breeze and it will automatically import all your apps and settings. One word of caution-if you would rather have the nav buttons on the bottom than doing all the swiping and gesturing, there is an option to get nav buttons on the bottom turned back on. Not sure where in the process I had that option. I have the features, glad to see I can still use nav buttons. Used the camera once for a macro shot and it came out perfect! Battery life seems great so far, the whole selling point of the phone. I plan on charging it every other day. Connected with my wifi and Fitbit no problem. Overall a great phone for a great price. Plus it's unlocked, love the freedom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been good. One complaint is the finger id on back has gotten harder to get to use over time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not my kind of moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with the moto---maybe cause its to high teck for me--or maybe not that easy to use---i bought it and now will just keep it till????

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi johnnybart,

      Thanks for purchasing our product and we completely understand how you feel. If you have questions or concerns with the phone, send us an email at supportforums@motorola.com and kindly refer to this as a reference. We're standing by to help. - Frank MotorolaMobility

  • Rated 2 out of 5 stars

    Freezing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen freezes up slot...never had a phone that freezes up so much ... I could live with this but also tons of dropped calls ...mostly on wifi I think... Wanted to like this phone with nice functionality in camera , nice screen and long lasting battery for a nice price ...but now not sure what I do with this phone.....uggg My old g5 plus seemed to work better...

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lucky,

      Thanks for reaching out and we're sorry to hear that you're having problems. We stand by our phones and we would like to assist you. Please email us at [email protected] and provide this subject reference BestBuy/MotoGPower_Slow/Freezing and we'll be there to help. - Frank MotorolaMobility