Customer Ratings & Reviews
- Model:
- PAH30004US
- SKU:
- 6398516
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Moto G Power Cell Phone's long battery life, affordable price, and good camera. They appreciate the phone's user-friendly interface and ample storage. While some users have concerns about its performance, lack of NFC and wireless charging, and fragile build, overall, customers are pleased with the phone's features and value for the price.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is not good. Ended up returning it back. Had to pay $35 for restocking.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Super, Sorry to hear you had to return the device back. Let us know if you need help or have questions. Write us an email at supportforums@motorola.com. -Jess
Watch out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will hit you with a restocking fee should you return it. It was not disclosed to me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Caveman80, We'd like to help with your concerns. Write us an email at [email protected]. -Jess
Bad phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big disappointment. This is the second of same phone in a week and both Are a hunk of junk! Takes nearly 4 hours to charge, malfunctions daily, slower than my old phone with smaller battery. Phone gets hot after just a few minutes and even while it's just plugged in. Battery Drains Quickly, etc... Definitely Returning it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Truman, Sorry to hear you have multiple issues. As we stand by our phones, we'd like to get that checked. Write us an email at [email protected]. -Jess
phone disaster
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn't work so much, because I would have return it. The phone gets warm to hot when charging. Always re hooking up the blue tooth, music and car phone. The phone isn't worth two cents. I wouldn't recommend this phone to anyone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, we understand your sentiment and sorry for all the troubles you have gone through. As we stand behind our products, we would love to help get this checked. Please email us at [email protected] for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Not a fan too touch sensitive and notvalot if memo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not easy to use Did not do enough research before purchasing
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi missamand,
Thanks for sharing your feedback. We would like to know from which part are you having trouble navigating our device. Please send us an email at [email protected] and please refer to this link as we stand by to help. - Frank
constantly freezes up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone because I had one in the past and had no trouble with it. This phone freezes up when texting or switching apps. I have only had it in service for 2 months so I can't take it back to BB.I will never buy another Moto product again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi grady,
This should not happened. We would like to investigate this matter and help you get this resolved. Please email us at [email protected] and provide this as a subject reference BestBuy/MotoGPower_Freezing. We're standing by to help. -Frank
- Pros mentioned:Battery life, CameraCons mentioned:No nfc
MOTO GOOD TO GO!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an android device this MOTO is a good device as long as you don't want a device to make payments at the cash register, (no NFC) which I knew before purchase. Anyways; couldn't pass it up for $99 from Google Fi site which is my provider. pro's: 1. fingerprint is Super Fast 2. camera is good 3. screen is very nice 4. Google Fi network phone connects to 3 different networks 5. with Android 10 and other apps has 33% used of 64GB 6. Battery lasts and lasts 7. Sound is good con's: 1. cannot transfer apps to microsd if you install one 2. no Mobile Payments (NFC), that's what plastic and cash is for.. 3. it's September and latest Android Security Update is July. All in All this is quite a good phone whether you pay Best Buy's price or Google Fi's price.
I would recommend this to a friend ITS THE WORST PHONE I'VE EVER OWNED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought i was upgrading from a blu 5. I've had it a week still haven't even got all my contacts switched. The battery doesn't last 3 hours much less than 3 days. Doesn't matter which amp I'm in it keeps locking up. I TRULY BELIEVE I GOT A LEMON !!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi , This is unxpected as the device is new. As we stand by our phones, we'd like to help. Write us an email at [email protected]. -Jess
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective out of the box. Wouldn't read the AT&T SIM card. Then when I tried to power it off it flashed all kinds of colors on the screen and wouldn't turn off. Ruined my son's birthday as it was his present. Hopefully Best Buy will make this right.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mike, This should not happen. Have you tried contacting BestBuy regarding this? If not, we suggest contacting BestBuy to get this returned. -Jess
Price only apply if u activate it..ridiculous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I.think its kind ridiculous you want a UNLOCKED Cellphone so you can use it with who ever company you want, then why in the heck they post 1 Price and you have to activate it or u uave to pay 50 dlls more Unlock..thats so stuped
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Angel, Sorry to hear you're disappointed with the price. This is retailer's offer. We suggest contacting BestBuy for know information about the price. -Jess
Does not work well with Sprint
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone on a promotion Best Buy had with Sprint. Has to switch to another phone as I was missing 1/2 m y calls. I love Moto phones but this one and on Sprint was a nightmare. Best buy was great and allowed me to return it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dont4Get,
Thanks for sharing your feedback. This phone is unlocked to major US carriers including Sprint so it should work. We're sorry to lose you but in case you have concerns, please do email us at [email protected] and we'll be there to assist you. - Frank
Moto G power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are very poor. The text messaging lasted about 2 weeks then i=I had to send it 4 or 5 times to get it actually send. The replacement came without a sim card. Poor quality control.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to know that you are having this issue with your phone.As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike
AVOID THIS PHONE!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i could give it a ZERO didnt last a month I was using it watching Netflix and all of sudden it turn off, and never turn back on. DONT WASTE YOUR MONEY ON THIS PHONE!!!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jose, I understand how frustrating this situation is. As we stand behind our products, we would love to help get this fixed. We would appreciate it if you would email us at [email protected] for us to further assist you. We'll be there to help. - Mike
Terrible software support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother with Motorola phones. They’ll get one OS update and they are done. Better to get a Pixel or iPhone.
No, I would not recommend this to a friendCracked screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with a tiny crack in the screen but Best Buy would not take it back a week after I received it because ... it had a cracked screen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bobby, Sorry to hear you're having an issue. The device can still be repaired with a fee. Here's where you can submit a repair: https://motorola-global-portal.custhelp.com/app/mcp/service. -Jess
Second Motorola in a year -Pieces of junk!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost exactly 5 months later, this phone has completely gone cold! It will not turn on or charge! I'm highly upset.
No, I would not recommend this to a friendCheap Phone, No Features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, trouble loading YouTube, Can't answer incoming calls when other app is loaded, Awful experience. Will return next week.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NoMoMOTO, this is unusual for the Moto G Power. As we stand behind our products, we would love to help get this checked. Please email us at [email protected] for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.motorola at least this one sucks ...Why no back button? and why so heavy? and the price for this particular device?
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Earbuds, Sorry to hear you're unsatisfied. You can turn on 3-Button Navigation to easily navigate the device. Just go to: Settings > System > Gestures > System navigation >turn ON 3-button navigation. If you have other questions, write us an email at supportforums@motorola.com. -Jess
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor screen quality really. Bad it more like. 480p not wroth the money and not sure why it has good reviews
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi peter82, this is unusual. As we stand behind our products, we would love to help get this checked. Write us an email to [email protected]. We'd be happy to help you with this.- Mike
Do not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work correctly from the second day after purchase, Returned in time to purchase another brand.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, Sorry to hear you had to return the phone. Hope you can give us another chance in the future. -Jess