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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 644 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the N300 Router with DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and affordable price. Many appreciate the compatibility with major internet providers and the generally reliable setup process. However, some users report occasional WiFi connectivity issues and inconsistent signal strength in certain areas. The product's range and connection stability appear to be the main points of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 644 reviews
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to use with Comcast. Even though the description claims it is compatible, it really isn't. It never connected to Comcast & I even had the tech come out because I thought the problem was with Comcast. I had to return this & I purchased a Netgear instead, which works perfectly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died right at a year and never worked right. Should have taken it back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two labtops and two phones, using this modem was bad experience

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work well with XFINITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the modem. It is not compatible with 5.0.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router ok, wifi not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router with cable modem works fine as a modem only. Had to buy a different wifi router because I got tires of resetting this one. Haven't had to reset this as a modem in the two weeks since I bought the new router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work . I replaced it with the Mediacom router that I was trying to replace.I need to take back,but because best buys is 45 miles from 19966,I might have trouble having them accept item. we will see

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible WIFI. WIFI DROPS ALL THE TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret this purchase. I constantly have to reset the modem or change the stupid channels in the settings for it to work. I hate it !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable signal is working, neighborhood has internet but my MG7310 stops working, have to turn it on and of multiple times and maybe it will work. It worked fine for a few weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time or money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless is slow & barely fast enough to stream videos, much less HD or 4K. Save yourself the trouble & spend a little more to get something that has usuable bandwidth speeds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot reset password for the device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot reset password for the device. I tried to call their customer service and the agent asked me to $200 for the call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great item for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem doesn't reach far into the bedroom area. If more then 4 members are login at one time using wifi, it slows the internet down quite a bit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product failed after power surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great for a short time until local cable company had outage. Unit would not connect to internet after that. A waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return because it would not work for my internet provider. They suggested a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lacked speed and power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal was very slow and there was less speed than advertised. Had to return and get another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On and off often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have read the reviews before buying. Used for only one month and see lot of problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot use with telephone service. Had to return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box should have said cannot use with telephony. Should state clearly on the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for multiple systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suddenly gets switch off and very slow when you connect to multiple systems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The N model device is antiquated and was returned for a better model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not stabile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not continuous at internet for provider network .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a different modem router online and it was not great. I went into a Best Buy store and this was recommended to me by a staff member. I have no regrets with it! It sends out a good signal and I haven't dropped the connection. Seems to be fast and very easy to set up.

    I would recommend this to a friend
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