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Customer reviews

Rating 4.5 out of 5 stars with 209 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are impressed with the laptop's performance, keyboard, graphics capabilities, and the inclusion of both a solid-state drive and a hard drive, resulting in fast boot times and ample storage. However, some users noted that the battery life could be improved, and that the laptop can get warm during extended use, with some experiencing noticeable fan noise. The speakers also received some negative feedback. Overall, the positive aspects of speed and performance seem to outweigh the negative feedback on some of the secondary features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 209 reviews
  • Rated 4 out of 5 stars

    Solid gaming laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this thing run like a champ but it is also a great looking hunk of technology. Love the chroma keyboard and general design of the laptop. Had one issue where the screen didn't want to turn on for a bit but has not happened since. Hopefully won't happen again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Video started going out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard crashed at 7 months had to wipe and reinstall everything. Cheap Plastic parts. Video card went out at a year and one day. Go figure. Replace with a ibuypower that rocks compared to this at about the same price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Holding up well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Surface Pro that had problems from the start. The first laptop had a warped case and wouldn't sit flat. Best Buy exchanged and the new one is holding up well through tons of business travel the past 2 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games with quality performance, have had a few issues with the keyboard and graphics card but all I had to do was uninstall and reinstall the drivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing. The graphics are superb, game quality is amazing. There is no time delay, and downloads are smooth. Honesty one of the best purches I've maid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never owned an MSI product before, and I'm sorry I haven't bought one before. Its Great and I would buy one again and recommend to anyone. The only bad side is its the heaviest laptop I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop for any gamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very very proper piece of equipment for gaming and has SOME of the best possible components you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Fast Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son's birthday, as he is a major gamer. After 3 weeks on it, he loves it! It was ready out of the box, and lives up to all the claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gameing unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and processing speed I really like the LED keyboard. Overall good product for fairly priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Bought this one so I can give my older MSI GT60 to my wife. Even better than my older one...great heat management. I love MSI!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for college and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for college and gaming. Had one issue when I downloaded a game from a Japanese site but resolved when I uninstalled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lost one star because of the speaker is not really good. The sound will break anytime the speaker updated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Msi-15.6 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas Present . Since it was opened this person has not put it down except to sleep... Great Product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good advice from the staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the staff member was knowledgeable about the product and what it was able to play or not as it is a gaming computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has served me well so far, with only some minor software issues that I've since been able to iron out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop fits my needs perfectly I'm not a big computer gamer but I do like the high-speed ram and video for video editing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent high end laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a fast laptop for gaming or processor intensive work this is a great choice. It is very fast and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad speakers and bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt very powerful, however, the battery lasts about 1.5 hours and the speakers bad. Bad quality in addition to rattling noises. Ended up returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very potent machine, but there is a huge lack of build.....poor screen and poor body.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what it said it is no issues I would recommend this product to a friend

    I would recommend this to a friend