Customer Ratings & Reviews

Same Amazon benefits for a third of the price! I’m always hesitant about these types of memberships, but this one pays for itself after the first purchase and was a no brainer. My only regret is I wish I would have gotten it sooner.

We purchased this based on recommendations from the associates that helped us purchase our new LG tv, and it was a great price. The associates were excellent, all were helpful, honest, friendly and polite. Would be the first people we call with any service needs or issues!

I was told what I needed to get by Geek Squad. Instead of confirming they do didn't have that part in any of their stores he handled me a powered serial port that he said should take care of my needs. It did not. He said I could return the part if it didn't work, and when I did see him to let him know, he got very indifferent and stuffy about the whole issue. Thanks for nothing and two wasted trips from Guthrie to that store location (Quail Springs).

I got the membership with a promotional gift card for signing up. Without the promotion I would have never purchased the membership. I think that the typical 2 week return policy of this store is offensive compared to competitors and having to purchase a membership to increase the return window takes advantage of customers. I neeeever use Geek Squad, in my location its a disappointment but I am tech savvy and do computer builds and electronic stuff on my own. Furthermore, I am a member of another club that, for example, doubles the manufacturers warranty so for a notebook I get a two year warranty instead of just one. Why would I settle for 2 or 4 weeks? Absurd. Gave 5 stars since it didnt cost me money and I've saved $7 on a purchase so far. Maybe if you buy a lot of BB stuff and like GS its a win but hard for me to recommend based on my use. I do most of my purchases at BB via Deal of the Day and buy things I dont plan on returning.

I Bought fryer a month ago and I used the $50 certificate and I returned the same day like after 9 minutes, the customer service told me the $50 certificate will return to my account in 15 days and that cheated with the customer service said on 25th will return to the account but didn’t. Called back the customer service and asked me why you returned it and told her was not the right fryer my wife wanted and told her you should asked me the reason after that she said you can’t get $50 certificate because it’s one time use. Why she didn’t say that the first time only when I asked her you should asked me the reason for returning the fryer. They two customer service did not tell me that?

This membership is a good value. My only negative is that it came with a $50 promotion certificate that was emailed to me. Unfortunately, it went into my junk email box and I didn't see it until after it expired. I stopped into the store and was told to call customer service and they would reissue the certificate. When I called the phone number they gave me, I was told they wouldn't reissue it so now I'm out the $50. I wish they would have just given a gift card at the time of purchase instead of emailing it a week later.

NA Still not sure how that membership works. Employees there tooo busy talking with each other n No Help. Management needs to see how many people are in a group just talking!!!!!!

I didn’t have much time when I went to Best Buy because I was on my way to the airport, but I stopped in because it was tax-free weekend. I found a very knowledgeable sales person who helped me select the right TV and sound bar and mounting bracket. I left there smiling When the geek squad came, it was a complicated amount, but they had absolutely no problems. The two of them were knowledgeable and polite and fast. They stay to set up the TV and subwoofer. I highly recommend them.

I like that there are member prices and sales, price match and warranty extensions. I still think you should earn certificates with the membership and shouldnt have to have a best buy credit card for that.

Membership saves time and is useful. Often a short time after a new purchase, I discover a question I forgot to ask or some additional item I need. It saves time because they have a record of the prior purchases and can match me with the needed item.

The Best Buy Plus yearly membership is a solid investment for anyone who regularly shops at Best Buy. One of the standout perks is the exclusive member pricing, which can save you a significant amount of money on electronics, appliances, and more throughout the year. The free shipping and extended return windows add extra convenience and peace of mind to your purchases. Another great benefit is the access to exclusive sales and early access to product releases. This can be particularly valuable if you're looking to snag popular items before they sell out or take advantage of limited-time deals. Additionally, the included tech support can be a lifesaver if you ever run into issues with your gadgets. Overall, the Best Buy Plus membership offers a range of valuable benefits that can easily pay for themselves if you take advantage of them. From discounts and free shipping to extended returns and tech support, it's a worthwhile option for frequent Best Buy shoppers looking to maximize their savings and convenience.

signed up for My Best Buy Plus a few months ago and it’s been worth it for me. The free shipping is quick, the member pricing actually saves me money, and the protection perks give some peace of mind when I buy electronics. I shop here often enough that the membership pays for itself. No issues so far and the benefits stay consistent

Choosing to get them, my Best Buy membership was a great decision because I had to return a computer after the 30 days in order to get a different computer that ended up being half the price! Only because I had them my Best Buy was I able to do this! Definitely worth it I give it more than five stars if I could!

I’ve only had Best Buy Plus for a month and honestly, I’m loving it. I've Saved over $150 right away on a new monitor, which already paid for the membership. Even smaller stuff like headphones and smart home gear had surprise discounts and the free 2-day shipping with no minimum has been super convenient. The 60-day return window makes me feel way more relaxed when buying tech. If this is what one month looks like, I’m excited to see how much I save this year

I've been using My Best Buy Plus for a few months now, and overall, it's been a great experience. The free 2-day shipping is super convenient, and I’ve already saved a good amount with the exclusive member discounts. It definitely feels like I’m getting more out of my purchases. The early access to deals is a nice perk, especially during busy shopping seasons. I also appreciate the extended return window—it gives me peace of mind when buying electronics or gifts. The only reason I’m giving 4 stars instead of 5 is that I’d love to see even more member-only deals or some kind of monthly reward. Still, for the price, it’s definitely worth it if you shop at Best Buy regularly.

What a surprise! Was looking for a printer, saw one online on sale. Went in to buy it. They asked me if I was a plus member, I was not, but interested. As they told me about it, I purchased it on the spot, and to my astonishment the priced reduced over a $100 just for being a member. Why not? Should have had membership forever, won't happen again. I love the member deals

I purchased a new laptop HP model C0CL9UA#ABA on 10/12/2025. The Sale price was $319.99. The Salesman practically guaranteed that this Laptop would be even cheaper on Black Friday. The Salesman said, if I purchased the Best Buy Plus 1 Year membership for $49.99 I would be reimbursed for the cheaper Black Friday price. The price for this same computer was $329.99 on Black Friday, it was $10.00 more than what I paid over 1 month earlier. I feel that I got scammed buying the 1 Year membership. I would not have purchased the 1 Year membership if the salesman said it would be cheaper on Black Friday. I'm thinking the salesman gets commission pushing these memberships. Just a heads up for people buying the memberships.

unfortunately, I couldn't keep anymore my membership because of financial reasons not related to Best Buy... in this mean time I was able to purchase excellents items and staff were really cooperative and expert. I hope in the future regain the membership status and also hope to find better options and a cheaper membership

The amazing Best Buy experience specially for members you can always buy anything with 60 days price guarantee incase the price drops you can claim the new price and they honor it with 60 days of return also available after use with no explanation. I loved it all and bought the membership and all electronics for my new home include a PS5 slim digital edition at 499 which is now 399 and this membership gets me back a 100 bucks as price dropped with in 60 days of my purchase Best Buy is Love !!

The membership let me exchange my purchase when the product went on sale a few weeks later.