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Customer reviews

Rating 4.2 out of 5 stars with 35281 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 35,281 reviews
  • Rated 4 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!¡!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!°°°°°°°°°°°°!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@@!!!@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not exactly try before you buy, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having made a few big purchases this year from BestBuy, this program gives the the comfort/confidence to buy a product, use it (which is the only way to know if you'll like it) and return it, if it's not a good fit. I did this for a very big, very expensive monitor, and it helped me find one that I'll never return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased the AirPod pro max and when they went on sale for Black Friday I was able to use my Best Buy plus member ship and was refunded the difference in what I paid vs the Black Friday price highly recommend for large purchases you have 90 days to use this perk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus isn’t just a subscription — it’s a true VIP experience for anyone who values quality, comfort, and smart shopping. Since becoming a Best Buy Plus member, I’ve discovered a whole new level of service. Every purchase now comes with not just a discount, but the feeling that I’m truly being taken care of. Free and fast shipping is a huge bonus, especially when ordering larger electronics or home appliances. There’s no need to wait in lines, hunt for coupons, or rely on seasonal sales — with this membership, the savings are instant and available on the products I actually want. I’ve already upgraded my home appliances, bought electronics for work, and treated my family to meaningful gifts — all while saving hundreds of dollars. What really impressed me is the exclusive access to special deals that regular shoppers don’t even see. It feels like a private sale, just for members. I also want to give a shout-out to Best Buy’s customer service — professional, fast, and always ready to help. Every question is handled quickly and clearly, without stress or long waiting times. Best Buy Plus isn’t just smart — it’s convenient, rewarding, and genuinely enjoyable. I’d recommend this membership to anyone who shops for tech and wants the best deals while saving time and money. With Best Buy Plus, you’re always one step ahead!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a perfect memership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the My Best Buy Plus™ membership has been great. The fast, free shipping is extremely convenient, and the exclusive discounts have helped me save on several purchases. I also appreciate the added protection on select products. Overall, it’s a practical and valuable service that feels worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership That Pays for Itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I signed up for Best Buy Plus. The free shipping alone makes it worth it—I never have to worry about extra costs when ordering online. The member-only discounts are a nice bonus, and I’ve already saved money on a couple of big purchases. What I like most is the peace of mind. Knowing I get extended return windows and faster customer support makes shopping stress-free. It feels like Best Buy really takes care of its members. If you shop at Best Buy regularly, Plus is a no-brainer. It quickly pays for itself and makes the whole experience smoother and more rewarding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It isn't just about the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't necessarily the Buy Plus that deserves four stars, it is the service I received when buying the program. Waited about 30 minutes for an associate to help me in cell phones (I think there were only 2 employees in the whole store). The process of returning the defective phone I purchased and buying a replacement was awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it! Great savings and perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my My Best Buy Plus membership! The discounts and exclusive prices make a big difference, especially on electronics and accessories. I love having free shipping, easy returns, and access to Geek Squad support whenever needed. It’s also nice knowing my purchases are protected and I’m earning rewards on top of the savings. Definitely worth it if you shop at Best Buy often — it pays for itself quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    General Overview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's plenty of perks sought out for in a BestBuy membership including general discounts, oddly enough open box discounts which can be cool, free trials like Youtube Premium for those who haven't tried it, occasionally free gifts like Discord Nitro for new users with purchase, extended return times/warranties and free shipping is always nice. I honestly only joined the membership in hopes of getting a better placement in purchasing an NVIDIA 50 series graphics card on launch date or around that time: "Early access to hard-to-find products. As a Plus member, get a jump on high-demand products.". Alas, it did not help me here. Nonetheless, if you're a Tech Enthusiast or looking to supply your home with a nice variety of electronics or appliances, I would still recommend giving a shot at a BestBuy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership has been a great value so far. I’ve saved money through exclusive discounts and free shipping, and the extended return window makes shopping more flexible. It’s also convenient getting early access to deals, especially during big sales. Overall, it’s worth it if you shop at Best Buy regularly — the perks easily make up for the annual cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership unlocks a lot of great things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is definitely worth it, especially if you buy more than one item every once in a while. The value of the exclusive promotions that are offered to members only has already exceeded the cost of my annual membership for me. The increased return period also lets you make sure every part of the products you purchase are perfect for you. Definitely worth buying if you shop from Best Buy often!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Best Buy Plus membership and savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As new homeowners, we quickly realized how many essential items we’d need—and Best Buy became our one-stop shop. Signing up for the Best Buy Plus membership was one of the smartest moves we made. We expected to buy a few electronics, but we were blown away by how much more we were able to get—and save on. We picked up a new TV, sound system, Xbox controllers, and even a washer and dryer with full installation—which made the whole process incredibly easy. The Plus membership perks didn’t stop there. We also grabbed a vacuum and outdoor essentials including a lawn mower, blower, and weed whipper—all part of a great deal shipped directly to our home. With exclusive discounts, free shipping, and fast delivery, the membership paid for itself in no time. It saved us time, money, and a lot of stress during a busy transition into our new home. If you’re moving, upgrading, or just want great value and convenience, I can’t recommend the Best Buy Plus membership enough!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is a big help for basic ongoing support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the basic member plan 1st. But then I bought a new computer and repaired my old computer. So service agent suggested upgrading to Premium plan since it would cover the diagnostic and repair on my old computer. So it really worked out right away. But now I will have the added benefit to build a service relationship with BEst buy throughtout the year. Only negative was on geek squad. They did repair my old pc well and set up my new computer. But they reinstalled and upgraded microsoft office/one drive for me and forgot to update numerous settings that were disconnected due to this approach. Had to reconnect by HP printer and noticed all my excel files were now xlsw not xls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Train staff for giving proper suggestion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear about these issues you had with the trim kit that you purchased. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus membership is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Best Buy Plus Membership! Best Buy has always been our family’s go-to for all electronics and appliances, and the Plus program makes shopping there even better. The benefits are totally worth it — from exclusive deals and savings to faster shipping and amazing customer service. It gives me peace of mind knowing I’m getting the best prices and support for every purchase. Best Buy never disappoints, and with the Plus Membership, they’ve truly taken things to the next level! Highly recommend to anyone who shops for electronics or appliances regularly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus membership first impressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the plus membership doesn’t provide any perks for Pokemon products such as priority during online Pokemon drops. If there were perks for Pokemon drops associated with the plus membership then I would absolutely recommend this membership to friends.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our BestBuy membership perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a best buy member has truly enhanced my shopping journey. The exclusive deals and early access to sales have been incredibly beneficial. I've found that the rewards program consistently offers great value for my purchases. The personalized recommendations often lead me to discover new and useful products. Overall, the advantages of being a best buy member have made for a consistently positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator - care of employees at store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to recommend all the employees I dealt with at Best Buy’s store especially Mike Sellers & Gio they went out of their way to make sure everything was handled properly and in a timely matter. There was a delivery/installation issue that they both took the time to resolve asap and Mike also made sure that my counter depth refrigerator fit in the space and got back to me right away without question, via calls and text. If Best Buy’s keeps employees like these their business will always do well. I will recommend this store every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we opened the account, the company has been a good partner in our purchases. The customer service has always been supreme, and we've been completely satisfied with every purchase we've made, except for one television that lasted 12 years and then stopped working. However, on our last purchase, the service we received from Geek Squad was fabulous, and we were very grateful for the installation once again. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MY WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVENT USE OR KNOW HOW IT WORKS, BVUT WITH 50.00 IM PROTECTED FOR PRICE CHANGE FOR SOME EXTRA TIME.

    No, I would not recommend this to a friend