Customer Ratings & Reviews

Purchased at the time of 2 new iPads in case there were any issues. Have not furthered used

The only way I was able to return my product was to purchase this membership since the product I was trying to return had elapsed the 14 day return policy. Cost 50 bucks Not really a fan of this so far but withholding my judgement. There might be some silver lining to this but just dont see it yet.

Most of my purchases are business related, and having the Plus membership helps ensure that we have the coverage and assistance needed for our equipment.

The membership is very good. Members have benefits others don’t get. Good investment!!!

Great perks with the membership. It was explained very well after my Tv purchase and I thought wow it’s a no brainer!

good protection plan on my purchases and very nice

Worth the money when you can save money on many items throughout the year.

Peak gangalangin I recommend to everyone who uses best buy.

Great value , had a lot advantages and I was very satisfied

Love the membership. Come with greats deals, at first was hesitant, but overall we love it

Because this was the 2nd time happened recently from my shopping experience with Best Buy through Memorial Day 2025 through 4th of July 2025. As a customer from my side to review the entire process of purchasing & delivery & installation cooperation with, There were many issues: 1, different departments or teams inside Best Buy were not cooperative enough to take care of what exactly their customers needs. I would say that Nobody cared about it. 2, Outside of Best Buy to cooperate with its delivery & installation contractors / partners, they made the big mistake and let the installers came to my house waiting for the delivery item coming many hours later. As a customer I did see it in advance and was trying to reach Best Buy In Home customer service team to switch both schedules prior 1 day. Unfortunately either team in Best Buy nobody paid attention to it and let the bad things happening ~ end up they just told me that I have the choice to do returns & refunds ~ but who cares about I took my day off from my work and was waiting for the delivery and installation of new appliance to cook the meal for my entire family!! You know why ~ who’s the most loser? - Best Buy! Because as a customer I’ll never come back to shop from Best Buy again. I’m afraid of it ~ remember that I already had two times bad experience from Best Buy. 3, I made more than 10 times phone calls with different customer service lines and communicated with 2+ chat platforms throughout Best Buy at the day during the above process(In Home Service team, Geek Squad team, General Customer Service Service Team), each time either online chat or phone call they ask me to give them “my name, phone number, email address, physical address”, I remind them there are a lot of FRAUD threads through online and phone calls right now, they should review & get feedback to the management team to improve Best Bay customer service policy in order to protect customers privacy and put it on the calendar in priority immediately. Unfortunately nobody cared about it!!

it was good product and running smooth , And at good price , happy to refer people

Easy to buy. Great team of salesmen. Didn’t take a long time to purchase.

My new range and refrigerator arrived and the delivery men were awesome! They were so nice and too great care in removing my old appliances and installing the news ones with out any wall damage or scratches. They were meticulous and even leveled both appliances. I asked if they could match the counter height with the range, and they did! Best experience from Best Buy.

My Windows 11 laptop crashed and Dell could/would not recover it. i took it to best buy and the Geek Squad did a factory reinstall and restored all of my data. They were professional and did exactly what they said they would do.

This membership is convenience to anyone with kids with special needs.

Shopping at Best Buy gives us peace of mind. We have confidence, in the products sold to us and the support we have always received from the professional team. Being a member adds to the outstanding service.

Really happy with this purchase; saw the golf tournaments and the colors were spectacular! Easy to use; not crazy about the controller but You Tube helped me out; if I could afford another one, this is it!

My Best buy Plus membership purchase works for me. I do not return many things but when I need to Best buy makes it very uncomplicated. Free shipping and a generous return policy... I mean who needs prime?

I saved the price of the memberships when I signed up - and I'm hoping it will be profitable. Not sure how to get lowest price on items that go on sale for less than you purchased though - that's worth it - when I figure it out.