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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 36705 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 36,705 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself when I bought $500 cameras for my house. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV with excellent people set up in less than 20 minutes. Plus Bedt Buy gave me $200 bonus. Why go elsewhere?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on purchasing this membership but it really is worth it! The yearly price is definitely worth the deals you’ll be offered with the membership! Exclusives every day and free 2 day shipping. This really is a rewarding membership to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad Bestbuy introduced tiers now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally thought the total tech price was a bit high even with the benefits. I know I wanted to get the total tech but I couldn’t justify the cost. But now that Bestbuy has a tier it’s perfect because the prices I paid is more understandable and doable. Worth the return policy alone. That gives many people peace of mind when either having issues with electronics or simply changing their minds. Bestbuy has a great return policy as is but now with the extended time it makes it even better. Plus u get special pricing and discounts all the time. I recommend this tier of Plus 100%.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for initial benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really beneficial when I got it! I got massive discounts on initial signup. Just hard to keep with with it as far as its benefits. I don’t want to pay for another subscription that I’m not fully aware of it’s purpose

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Scott! Thank you for your review of your My Best Buy Plus membership. We completely understand that everyone looks for something unique in a membership. We're genuinely excited about the significant value My Best Buy Plus offers and would love to personally discuss how it can best serve your needs. You can find all the information at https://www.bestbuy.com/memberships, or feel free to call us at (888) BEST-BUY or (888) 237-8289. Thanks again! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    HP computer for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for what it does! I would definitely recommend it to any one looking for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value, it’s worth every dollar. I’d recommend. Love it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my membership all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really great, having the geek squad there if you need them, price checking , and so on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New member - satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new membership! It has already paid for itself in savings and reward certificates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bronx Terminal Mall customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several TVs, cell phones, computers and digital TV antennas. I've been very pleased with all my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership and good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a discount to add it in addition to my purchase and saved a bit. Allowed me to return items longer. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a purchase and two weeks later the item went on sale. I was able to recoup $170.00.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the benefits are exactly. If your item goes down in price, beware you HAVE to go into the store for adjustment, they cannot do it via phone or chat. So when you go into the store it’s not exactly easy. Price adjustment should be made easy within the promised timeline, period. Also, it doesn’t benefit you for delivery in any way. After scheduling soonest delivery three weeks after purchase date our delivery was canceled 1.5 hours AFTER the delivery window of scheduled day. I was notified via text that I needed to schedule a delivery date. When I called to see what happens I was given a list of excuses only to go back to the store to be told they were short staffed. So the next scheduled date? You get put to the back of the line. That’s right folks, after removing your television and mount you get to wait another three weeks! Ridiculous. Zero benefits.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Price Matches can be done over the phone, in store, or by reaching out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). We can also support you with concerns on delays on your delivery if you need support. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    labor saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership record shows that I use the option to have my purchase receipt emailed to me. This allows the clerk to simply check that option during the ring-up of the sale, and saves me the trouble of entering my email address at each purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very helpful to extend the return window. Definitly worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership you want to be apart of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't wanting a membership but I am very glad I did sign up. A lot of benefits, especially if you shop a lot with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in 5 minutes with what I came to get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in and out in 5 minutes with what I needed. Was greeted and pointed in the right direction, it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very nice and they came out and installed the refrigerator and my TV and they’re very professional and they’re very pleasant and they have good personality and professionalism ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ramos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service it was a pleasure doing business with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already saved more than the program costs, I was able to return a fridge with no questions asked and saved more on the replacement .

    I would recommend this to a friend