Customer Ratings & Reviews

I like my membership, it let me save money in all my purchases.

I’ve been started liking this membership. The member exclusive prices all around the year and extended return policy is amazing.

The BrookFIELD store was POOR. Someone tried to complete a credit card after I told them I did not want a card just wanted to purchase a sound bar. BEST BUY ON HWY 100 IN WAUWATOSA WAS EXCELLENT GAVE ME A LOT OF INFO. TOSA STORE WAS SUPERB ----WILL NOT GO TO BROOKFIELD STORE AGAIN.

While I understand every business has (or will), adopted this idea of charging customers for a “special membership,” it really is not what I thought. I have spent a ton of money at Best Buy, I love shopping at their store, but this membership feels like a joke. You pay $49.99/year for these member benefits, but are they a benefit? We get 2-Day shipping, but when I want something fast, my Amazon has some same day, next day, and two-day options. Then we get “Member pricing and discounts.” Where? The discounts are on most items are a slap in the face to loyal customers. I get notifications and emails about deals but when I view them, I get upset I wasted my time. Look, I understand in today’s economy, a saving is a saving, but you would think paying for a membership would give you better deals and coupons. A perfect example of these “deals,” is their Dyson V8 Cordless Vac. It is on sale from $470 to $383. If you’re a total member or total plus member, (PLEASE SIT DOWN BEFORE READING HOW MUCH YOU SAVE), being a valued and now paying member you get to save an additional, whopping $3!!! If this review allowed emojis, I’d insert a few. The Membership offers “Early access to hard to find products.” I have not used this feature. Lastly, you get an extended 60-day return window on most products. I guess this is a benefit if you purchase an item that you later aren’t feeling. Sadly, this membership is very basic. Worth $50/year? Not in my opinion. I feel like this should be automatically included for any rewards member. Then maybe have the total plus membership as an upgrade option but less than $179/year. Maybe my thoughts will change in the next couple of months? Maybe they will send out better deals and savings, but at this time, I’m not impressed with this membership and will probably cancel before the 1-year auto renewal.

Definitely worth it, a lot of great deals and opportunities

One word, flexibility. All options ie: change of membership type, returning items , price match and attentiveness to store customers.

I love the Plus membership. The great thing is it gives you 60 days for returns on electronics which is unheard of. That way it gives you extra time to really check out your iPad or Apple Watch. You also get special prize in on some items when they are on sale the Plus membership pays for itself.

This membership is a real benefit. Really appreciate the text messages on deals and the rewards that are regularly offered.

Getting these points are great! They always add up to something fun!

SAM WAS VERY HELPFUL !! I MOVED UP NORTH AND IT WAS ABOUT 130 MILES ONE WAY BUT IT WORTH THE DRIVE!! I WILL BE BACK!!

Purchased with a Lego set for $50, which gave the Lego set $50 off, so it was essentially free.

i like all the offers they give for money back. makes me wants to buy my pc accessories from best buy

With the membership it helped us with. New appliance that didn’t work properly. Were able to obtain a different one that worked.

The membership has been a convenience for my purchases. From the longer return window to the exclusive member deals, the membership has made my customer experience more pleasant.

Great job today when you get home from work and you can come to your house and get the money for the help me make it to the house

Excellent and quick service, knowledgeable and willing to take the time to explain things. No pressure to buy.

I think this is ok. It definitely offers a lot of benefits but I am unsure how much use it will get so that is why I only gave it 4 stars.

Membership is a great value and peace of mind. Would recommend

Always good to have discounts every single day of the year,

If you buy here a few times a year the program would be good for most people. It depends on what you purchase, but, it worked well for me.