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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 36719 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 36,719 reviews
  • Rated 5 out of 5 stars

    First time plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has a lot of perks and deals. I thought it was a waste but I enjoy it. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly useful benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I'd actually use the benefits of this outside of a major purchase but just renewed for another year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus™ membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, having a Best Buy Plusmembership has changed everything. Every transaction is made more convenient by the exclusive benefits, which include extended return windows and free shipping. Having Geek Squad support at my disposal gives my tech investments even more assurance. Because of the savings and perks, the membership pays for itself, making it a must-have for any regular Best Buy customer. All in all, for computer enthusiasts, this is a worthy buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has added peace of mind for my family and I, great prices. Great protection and members who are always available to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth it? For me, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me hundreds of dollars in a short period of time. The promos and deals come up quick but I know about them. It’s a good investment if you’re into IT stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well don! The customer sale's reps were awesome, kind, respectful, and professional. Problem Resolved. Thank You, Best Buy......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B2G1 Switch games are a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy 2, get 1 free Switch games (including preorders) make this membership worth it. I'll stay subscribed as long as that deal continues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    my best buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok.. not overly impressed with the membership perks. but the initial savings this comes with is nice.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, DAVIDJB! In addition to an extended 60-day return window on most products, your My Best Buy Plus™ membership also includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good value for savvy shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to make at least several purchases a year from Best Buy, this membership offers enough discounts that is greater than the price of the membership. However, be ready to regular check their sales and member discounts, otherwise you would just be letting your membership go to waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent benefits, good value for the benefits it provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best to buy from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy is the best the service any body you deal with they are friendly the most to store I use Dearborn and westland am happy with my 85” Samsung my ps5 my all electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an affordable phone and Best Buy had a very good one. I purchased the phone and have been very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member ship is good but needs to review the price of membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been both useful and saved me money on deals I would not have known about otherwise. I have to thank the Best Buy employee who told me that I would save more money on the MacBook I bought if I had a membership, and she did right then and thereat the register. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus, it's just a great decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Best Customer and rely on them for your Tech, TV's and Accessories, this is a great decision. 1st, you get a discount on your first purchase, 2nd, you find out about sales, specials and new products before anyone else. 3rd, if necessary, you have 90 days to return a product or get a credit if you find the same product at a better price. I've been loyal to Best Buy for years and they have always treated me great. This is just a good decision and you realize a benefit immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great meme worship to have. It gives you really good perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We in da club

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value between sign up discount and services provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is pretty nice I made my money back on it from the first purchase cause it was a large one but I have gotten several good deals with it since then I'd say it's worth the money as long as your into tech stuff

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to be notified for price drop for an Apple Watch that I purchased. Salesman said these things go on sale all the time and stated that he was signing me up for the membership so I would be notified by text or in the app about the price drop and would receive the difference plus a refund for the Best Buy Plus membership. Sounded great and simple enough. Weeks went by. Nothing. I discovered the price drop myself looking at the Best Buy website. Thankfully, it was still within the time frame and it was honored at the store but I had to go into the store for my refund rather than just clicking a link that would be sent which is what I was originally told.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Abee! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. I can understand wanting to get a price match during the extended return period if the price drops. Typically, you will be notified of these drops if you select the product you are interesting in via the Best Buy app. I am disappointed that this seems to not have been the case. For more details on the other benefits of your membership, please visit https://www.bestbuy.com/memberships. Additionally, if you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The perks worked well for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I had the membership was so I would have more than 14 days to return a product, in case I needed to. It worked out well for the intended purpose.

    I would recommend this to a friend