Customer Ratings & Reviews

Was very prompt on how they repaired my lap top and explained things so I understood what they found and did.

I had a great conversation on the phone about a possible fraudulent charge. I'm sorry I don't recall the representative's name. She was very helpful and made good recommendations about use of credit cards and checking accounts for fraud. She was an excellent representative of Best Buy.

I am so glad I signed up for this. Did so when buying my children some new devices for college. Since signing up I’ve purchased a Fire TV and Apple Watch so in the Apple Care costs alone I am in the green. Thank you to the associate who suggested we sign up fir this!!

The Best Buy membership is fantastic! The perks and exclusive deals are definitely worth it!

Membership helps especially with the reurn polizcy and small perks.

I was able to get money back on my computer when it lowered in price after purchase.

Seems like a decent way to take care of purchases, but I haven't actually used it yet, so can't be sure.

Great value for the price. I highly recommend the membership.

It's great but if you need the tech and spend the money, you might as well take the plus total plan. It just covers everything, no missed spots although I've had great success with just the Plus but I'm not a huge spender.

Very nice I buy I listen very good noise beautiful noise nice and loud

Member pricing on excellent quality products! Easy online ordering. Fast shipping. Wonderful customer support! Great value!

Membership paid for itself with first purchase. If your planning big ticket item it seems like no brainer.

We just joined the program and we have already gotten our annual fee back in discounts. I am giving the program a 4 simply because we have been members for just a short time and I want to weigh the long term benefits.

Still haven’t seen anything of value that I would buy except for the one major appliance I bought when I got the membership.

Reasonably priced during promos. Overall benefits will vary depending on whether you frequently buy newer tech items or not. If you do, the member exclusives can make the membership cost worth it.

This membership is a lot for everyone with excess, as well as protects customers from any theft or any error in purchases

I purchased a new tv and am so happy I went to Best Buy to get it!! The salesman was very knowledgeable about the new advances in tv technology and helped me get exactly what I needed!!! Keep up the good work!!

If you travel a lot it's a great way to accrue points at can help you save money on your rooms.

This has been accommodating in getting the best price for what is available. Hasn’t been utilized as often as I’d like it to have been but it is good.

Being a member doesn’t give you anything worth while unless you’re constant buying items from Beat Buy, which I believe most people aren’t doing. I’d rather have free installation or extended warranties.