Customer Ratings & Reviews

I would say it’s a legit necessity. Not only having an extended return policy, but having special pricing is also a treat!

So far my Best Buy plus has saved me money on my new HDTV and I look forward to the additional rewards by being a plus member. Currently I have saved more than I spent on the membership

This membership is a real value! You get paid to purchase from Best Buy. I have already earned credits that equal my membership cost. This happened within 3 months of having the membership.

David was the salesman, who did an excellent job of answering all our questions. We always go to Best Buy for TV and appliances.

Great membership. Saved me a lot of money on a big purchase too. And recieved a lot back in points too.

Andy and the instrallers were great. Just wish I had a quick phone number for the greeks for any questions

I like this membership because it saves me a lot of money and i can buy whatever I need without worrying about payment

I purchased an open box tv, when installed, it continuously restarted,spent 2 hours troubleshooting only to find it was not fixable, as I stated initially. I was told to return to store, I thought the internet signal might be weak, and purchased a mesh network, this caused me to miss the window to return that wasn't shared with me. When I went to store, the manager saw me walk in, immediately disregarded me, after several minutes she finally recognized me, and then told me that tv's weren't accepted for return on item box purchases. I told her I was instructed to return it and as I was trying to explain the situation, she interrupted me again to state "any return is at the discretion of the manager" and refused to accept it. I finally was able to explain, she refused again, I asked her to review my account and then announced that my window had closed and I must purchase the plan to return. I will never return to a Best Buy again, I currently use 11 tv's 4 computers, a home owner with all Samsung appliances, and Project Manager of large Solar Construction sites in excess of 400 acres and I will never buy anything from Best Buy again for any of these activities.

Very happy with touch screen numbers! Also sensor cooking is amazing!

was unable to create an "on line" membership to pay the bill etc. I tied the tech support and got some guy in Pakistan or where ever who was hard to understand, He said that "safari" is not supported and I should try google, that didn't work either, I would think a tech savy company like best buy would be able to make this work regardless of the operating system. how many thousand of people use safari?

I like the regular discounts offered up on select products as a paid member. Great discounts and generally useful products.

Was a good value. Saved more by getting it than the membership costs. Look out for good deals with this, it is really beneficial, especially if you are buying multiple appliances or anything best buy sells.

As a Best Buy employee I own total and it is amazing

Haven't been able to use my membership as of yet this term, but have been pleased with my past experiences. Thank you!

Our Best Buy Plus membership was very worthwhile and we would recommend it to others making big purchases at Best Buy.

Good deals and I like that you have 90 days to return lis price match in case something goes on sale after you buy it.

Worth the money, you get better prices and unlimited support

Very valuable! Great discounts. Real benefit! I have gotten great discounts and have saved plenty of money!

So far so good! I like the extra benefits especially 60 day return time

I am not sure about a lot of the benefits available for this membership. I only wanted it for access to certain products and the shipping benefit. If I will keep it long term, we will see.