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Customer reviews

Rating 4.2 out of 5 stars with 36886 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 36,886 reviews
  • Rated 5 out of 5 stars

    Sonos man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has real value. Personnal recent experience on getting a discount was seemless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself within a month! Well worth it! I'll be subscribing every year now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic retail membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Option to return item in 90 days , extreme need for today craftsmanship , on things to try out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technical issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried on several occasions to log into an account that refuses access. Doesn't matter if I change the password or follow any steps outlined, it just refuses to acknowledge any attempt. Always the same message : "we're experiencing technical issues, please try again later." I managed to login 1 time and set up everything, however since that date... just garbage.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We'd like the chance to assist with your account access, as I know that would be frustrating. To continue, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy _ Great Products and Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed by the quality of both appliances and services of my new washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We bought all of our appliance's from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff person took a lot of time helping us which meant a lot to us because were getting older and have problems understandings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-person squad who installed my equipment was terrific...knowledgable, caring and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know why we didn't do this sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already put this membership to use. We purchased a really nice TV and I saw it was on sale a couple months later, we went in and without hesitation, received the difference back on our cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much enjoy the benefits that come with the yearly membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like you're in the Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to fee like a special part of the BB family and my Best Buy Plus membership makes me feel that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the perks from this extended membership program. I like having the comfort to know that I have time with an item because of a longer return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Bestbuy for being a leader at the top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved into our new house and I came in to the store and my Wife and I purchased a Bella Pro Series which was on sale and also had bestbuy deliver our 2 new refrigerators and why stop there? We also purchased the membership that offers us annual discounts and added a brand new samsung washer and dryer! Thinking of buying a playstation 5 with all the bells and whistles. Membership is a must gotta-have-it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In membership is definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is definitely worth it. The cost of the membership offset the shipping for the product I ordered. And then future purchases have had free shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Doesn’t Hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a membership at Best Buy. Better opportunities and benefits with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal at Best Buys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership paid for it's self, at check out. Paid $50 dollar fee and got a $120 discount on my new phone, so saved $70 dollars. This was a no Brainer. Thank you Best Buys for your great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing_ B BUY Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really Enjoying my B Buy Membership. It automatically provides me with Outstanding Service. I recommended it for everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eh, it gives me 60 days to return an item which is great, but most of the stuff that comes up on sale for membership isn't anything I really care about.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there, joseph! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that I can always get help with my APPLE phone or MacBook, if I get into trouble on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really excited every time I visit the store because there’s always someone with a smile waiting to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great. The experience to fix my order went smoothly. The Danvers, ma location is amazing Mike (older gentleman) in kitchen appliances was wonderful. Very courteous and super knowledgeable,

    I would recommend this to a friend