Customer Ratings & Reviews

We live in another country and best buy is our place to go. We love the place and everytime we go back to the US we use best buy's offers

Nice to get a notification about good deals and the return window is better.

Good store with great deals and choices. Best buy is our first choice for electronics.

I signed up for the Best Buy membership expecting it to be a good value, but honestly, it hasn’t been worth it. The benefits sound nice on paper, but in reality they don’t add up to the cost. The “exclusive discounts” are minimal, often no different than standard sales, and I rarely see any real savings. The so-called “perks” feel limited, and the experience hasn’t justified the membership fee. Customer service is hit-or-miss, and I haven’t noticed any special treatment or priority help compared to regular customers. For me, it just feels like another way to pay extra without getting much in return. Overall, I wouldn’t recommend the membership unless you shop at Best Buy very frequently or already planned on purchasing big-ticket items where even a small discount might matter. Otherwise, it’s simply not worth it.

Not many special price options for the product for which I was shopping, but experience was fine.

We have saved so much money on our purchases over the last few months with this membership!

Great! Great! Great! Great! Great! Great! Great! Great!

The Best Buy membership is simply outstanding! From exclusive discounts to free shipping, it's a tech lover's dream. With perks like extended return windows and access to special sales events, it's a no-brainer for anyone who shops for electronics regularly. Plus, the personalized recommendations and tech support make it feel like a VIP experience every time you shop.

The benefits are absolutely worth it, especially if you're someone who regularly buys electronics or needs tech support. Plus, there are exclusive discounts on a lot of products. I’d highly recommend getting the Best Buy membership.

I purchased with a new TV. I recapped the expense already for the cost of the two TV's that I recycled. It's the best value and easiest way to recycle that I know of in my area.

I love my new French Door refrigerator. The men who delivered were excellent. They gave me a lot of information about my model, plus new info that I didn’t know . I buy a lot from Best Buy…washing machines, dryers, IPads, vaccums, and my Sony tv

Outstanding -- made sure I was aware of various sales for items in my interest area. Always up-to-date. The quality of the presentation in the ads was clear and to the point. Right now, I have my eye on an activity tracker and a new notebook computer. I was given my membership by a sales clerk when I purchased a refrigerators. I will probably renew when subscription is up.

The Best Buy Plus Membership really got what you need. Peace of mind. Extended Warranty!! Love it!!!!

Great, the store staff was very helpful in helping chose the best product for me needs

This is a comprehensive customer Care suite. Scheduling service appointments, easy. Pre-service updates, great. Tech service, excellent. And post service review, outstanding!

I went to store at least 5 times before buying my apple watch and every time I had question there was some one to answer with patience and never being judged by one of them :)

I love the member only prices. Greatly cut down on building my new PC. The fast free shipping also makes it better than Amazon.

Great membership definitely worth all the perks and I love the peace of mind it comes with.

I feel Best Buy Membership has great value & added to my purchase of large screen TV!

I recently signed up for the membership and already saved money on new purchases. Loving the savings.