Customer Ratings & Reviews

I love all this membership includes. Countless deals! Geek squad availability! Great prices! It’s been great for big purchases!

Absolutely worth every penny to get the membership if only for tge extra return time for purchase and when they include the 3 month YouTube premium membership with the purchase of the Best Buy membership its basically paying for itself if you pay for YouTube premium already so it's 100% worth it

I recently went to your stores in Augusta, Maine and Portland , Maine in an attempt to purchase a new Subwoofer. I was initially told in Augusta that Best Buy had none fore sale. When I commented that the store website had stated that they did have units for sale the salesperson immediately Stated, after consulting her phone, that yes indeed they did have some available. I then asked her if I would be able to hear them, she said yes. When I arrived at the area in the store where they were located only two of the displays were working. Another salesperson told me that I wouldn't be able to have them demonstrated, but I could still buy one. He was corrected by another worker who said all he needed to do was to alert their IT person to come over to help. That worker came to fix the display, but I was told it would take 15 minutes to reboot. I came back and that display was now working, but I went to another one and it was not. Since I had now spent over an hour of my time, I left without purchasing anything. A few days late I went to the Portland store thinking I would be able to find working displays. They too could not demonstrate all of their models due to displays which were not working. Again I was told I could still buy one of their subwoofers. At both locations, salesmen had to search their phones for simple questions I asked regarding the equipment in the area of the store in which they worked and were supposed to have expertise. I can search the web also for information. What someone needs is the ability to converse with another person with knowledge of the equipment to render opinions and reasons why a purchase of specific units should be considered. I am astonished that in both experiences, salesmen thought that I would make a purchase of an expensive piece of audio equipment without being able to listen to them. I subsequently made my purchase at another retailer. All this being said, I wonder of the advantage of owning a membership at your chain and unfortunately, cannot clearly see one.

I’ve been really impressed with the My Best Buy Plus membership. The exclusive member pricing has already saved me a good amount on tech purchases, and I love the free 2-day shipping. It’s especially helpful when shopping for gifts or upgrading devices. The Geek Squad support and added protection plans give me peace of mind too. Overall, it’s a great value, and I would absolutely recommend it to anyone who shops at Best Buy often! Would you recommend this membership to a friend? ✅ Yes

I love tech and Best Buy feels like a second home especially the Best Buy I go to holland mi they are legit the nicest people I go there so much the supervisor remembers my name definitely feels like a friend almost he’s great and knows so much stuff about everything always quick to help me out in general couldn’t have gotten something better helped me get everything I’ve bought and I’ve bought alot

I love my membership is easy and affordable and everyone in the store are very friendly helpful and knowledgeable it’s always a great experience which keeps me coming back and recommending it to family and friends I’ve also had people come and join asap after telling them about my amazing experience

So I haven’t really purchased anything from Plus. Although I do see the deals every now and then but I’m just looking for the right deal, but it’s great to have the option.

The Installers we're very Professional and Provided Spacific details on how to work the Refrigerator..will Definitely Recommend Best Buy to Family and Friends..

Amazing camera! The image quality is sharp and clear, and the autofocus is super fast and accurate. It’s lightweight, easy to use, and perfect for everyday photos and videos. Great performance for the price — highly recommend!

I signed up for the Best Buy Membership when I bought my MacBook Pro 16” in early April 2025 and I’m so glad I did! A few days later, I received a text from Best Buy that the same MacBook went on sale during the Easter holiday. I went back to the store and asked about the price match benefit, and they honored it right away. Within 12–16 hours, I received a $250 refund through a certificate. The process was super easy and smooth. It honestly felt like getting rewarded just for being a member! I highly recommend getting the Best Buy Membership, especially if you’re planning to make big purchases. You never know when the price might drop, and this perk alone already made the membership worth it for me.

Saved a lot with this membership. Got an Apple MacBook Pro for $1000 off and great financing. Awesome; has paid off quickly. Love the 60 day return and price matching.

Best buy is a very healthy experience when buying for the right appliances for your home as myself a long term buying customer who has been given the knowledge to buy the right products for my home.

Nice picture. I love the color . Its sound nice. Its looks good in my living room. Can't wait until i hang it on the wall. Will purchase again.

This membership, backs promised deals and, price protection, also extended period on returns in case something is not right or defective product, gives peace of mind on the purchase.

I’ve been very happy with my My Best Buy Plus membership. The member prices and exclusive deals have helped me save a lot, and the free shipping on most items is super convenient. I also love having access to extended return periods and the Geek Squad support—it really gives me peace of mind when buying electronics. Totally worth it!

Generally I find this membership to be a very good value. Some deals that are members only are worth the cost of the membership alone. But you might want to review your spending history and plans before buying because if you don’t make many purchases it might not be worthwhile for you.

Really great value. I use it all the time. Definately worth the price.

I can see my membership paying off by Christmas 2025. I bought it less than a month ago and Best Buy is already sending me early bird special offers on the appliances I have been looking at. Something’s telling me that Moma needs a new LG stove, refrigerator and dishwasher for Christmas 2025!

Awesome membership, definitely worth the cost for the amount of savings you receive! Best membership ever!

I was very pleased with the young girl who assisted me. She was very knowledgeable and helpful.