Customer Ratings & Reviews

Good program and I was able to save on an item that I needed to purchase. I just wish there were more items relevant to my purchase needs on discount.

As a member, I love this benefit. It gives me flexibility when purchasing items and it extends the return window.

It doesn't take any more time to be nice. The installer did his job, that's all. When I called needing more help you'd think I was a ski g for money

I appreciate the knowledge and professionalism of the sales force and Geek Squad; the financing options are also very attractive and affordable.

Greatly appreciate this membership. Good service, good value.

The added protection and use of Geek squad makes it worth the money but the added benefit of price match within 60 days already paid for itself and the price match money back is quick and easy

was verry disappointed when i read you charged my credit card with a yearly fee, i did not want thst. i called they had not charged it yet. i told them to cancel it and they told me i would get my original 49.99 back in the mail in 5 days. that was 2 weeks ago. would really like that chjeck

Being a member makes me feel more comfortable when I make my purchases. Additionally, the guys at Geek Squad are super professional and attentive. I am really pleased to belong to the club. God bless them.

I'm honestly not sure what I'm paying for. There's barely any perks.

The young man was great and got me the best price.

The membership is so good with it geek squad members are amazing good to communicate with

I like the benefits. It nice ro know that i can get serive if product is in need of repair.

The membership paid for itself as soon as I used it. I was also able to return an item beyond its non-membership return period, which the very helpful sales team applied retroactively. Very happy with this purchase. I'm sure I'll renew. I appreciate having an actual store I can go to, people to work with and to help me. Definitely worth it.

Purchased another Sony TV to replace one that we had for some 13 years.

This membership is a real value to have. I would not go without it.

The service that I received was phenomenal and when asked what this covers and he said everything I knew that I must have it. This service is a must have for shoppers at BestBuy to protect all your things.

The concept is good, however, there has been onlyone item the entire year on sale for plus that interested, aand that was an item that I purchased for $50 less to purchase my BB plus for $50. It helped out the sales associate for me to purchase it, and it costed no moreto buy it. The only items that I have seen in my area of interest in audio are the cheaper items. I hoped that speakers from the high end woul occassionally be on plus.

Excellent service. Great quality. Have just about every thing

I more than paid for this membership with a single Apple purchase afterwards. I will buy another one next year for sure!

I really do not think that we buy enough to gain big rewards from this membership, but it is still fine to have it.