Customer Ratings & Reviews

service was great , informative, knowledgeable , courteous

I bought it to return a graphics card and another item beyond the usual 7-day return policy. It's a good program overall, but I haven't utilized it in a way that justifies the purchase yet.

The savings are okay but the deals are not as good as expected and you don't get as many as you would think. I also can do comparison shopping when I get a special offer and find it almost anywhere else within the same price range. Not really seeing a point to purchasing this or even getting it again except for the original savings where I got $80 off of an item if I purchased it so I saved 30 bucks on that item

I like what this membership has to offer. The only reason why it isn’t 5 stars is that you can earn reward points with it.

I haven't used this to it's full potential but the 60 day return policy makes it all worth it. I'm always checking the best buy exclusive deals and it has a lot of awesome deals.

I received excellent service, and my membership got me a 25% discount on my MacBook Air purchase.

Peace of mind having the membership. I recommend getting it.

Excellent! I love Best Buy they have the best electronics around!

The promotion made this a no brainer purchase. Haven't had to return anything but sale offers are inticing.

Friendly staff, affordable prices and quality product. The sales representative engaged me for a few minutes before I got my product and He was very patient with my too many questions but he answered everything I asked.

Is very good because you can save money on purchases in Best-buy and faster deliveries.

Compré mi dyson aquí, y una bocina maravillosa. Excelente atención ❤️

If you are looking for a little longer time to evaluate your purchase, just alone makes this worth the price.

Our tech sales person (Tony) was very knowledgeable and helpful in helping us to make our TV choice. We are happy with our purchase. Thank you Best Buy

I was talked into buying this because it improved customer service for my appliance purchase. The only reason I bought it was for the "improved customer service" Just before my appliances were to be delivered I started receiving cancelled order messages. I called the store to take to salesman. The phone took me to a message bank in India or the Philipines and they said I am unable to talk to store. They ordered another type of appliance. Few days later same thing happened. I asked the phone bank person to cancel my entire order. Since things are back ordered and I do not want to have piecemeal deliveries. I need appliances. They said OK. A few days later on the day my appliances were orginally scheduled for delivery. I receive a notice that backordered and they are cancelling my order. Still waiting for refund. I have since purchased the appliances at a competitor and they are in the warehouse awaiting delivery. Best Buy has lost its shine.

Membership pricing and enhanced customer support are the key elements of the My Best Buy Plus membership.

The my best buy membership helped us score big savings on a tv and sound bar purchase and at 50 dollars for a whole year is a great value

This membership was nice while I had it. I had to drop it after I didn’t have a job for a while.

This membership was well worth the initial price - we saved several hundred dollars on our initial purchases and then also received additional savings within a month due to matching of sale prices around the holidays.

When I bought a recent large item I was able to add a Best Buy Plus membership at basically no cost. After that I purchased security cameras which included an additional Plus member discount so this plus membership is already paying for itself and I’ve only had it about 1 month!