Customer Ratings & Reviews
- SKU:
- 6535792
Customer reviews
Rating 4.2 out of 5 stars with 37187 reviews
(37,187 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, thanks to your services I was able to get everything I needed
I would recommend this to a friendRated 3 out of 5 stars
Membership Value Is Questionable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership does not offer many savings on items that interest me. Hasn't been much of a value thus far.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi therw! Thank you for taking the time to share your perspective on your My Best Buy Plus membership. We completely agree that memberships need to fit individual needs. We genuinely see immense value in My Best Buy Plus and would welcome the chance to highlight how its many benefits apply directly to you. All the information is readily available at https://www.bestbuy.com/memberships, or simply connect with us by phone at (888) BEST-BUY or (888) 237-8289. Thank you!
Rated 5 out of 5 stars
Amazing deals for gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I had this membership I have saved $100s. I’ve only had it for 2 months but the perks are amazing especially if you are a gamer! All the gift cards for Xbox, PlayStation and Nintendo are 15% off and switch games are buy 2 get 1 free! Amazing value if you’re a collector or buy many things digital!
I would recommend this to a friendRated 3 out of 5 stars
It is a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to be able to review your purchases. Discount rebates are difficult to the point of worthlessness.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear that your membership experience hasn't been what you'd hoped for. While your My Best But Plus membership does offer many discounted services, we'd be happy to help you understand the specific benefits that are included with your My Best Buy Plus membership. You can find detailed information and support here: https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or for more personalized assistance with any questions or concerns, please reach out to us via Facebook, X (@BestBuySupport), or Instagram (@BestBuy) and mention that you're following up on your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to use this membership and all that it offers! Always been a big best buy customer and will continue to do so with this membership!
I would recommend this to a friendRated 2 out of 5 stars
We dont use it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We signed up while making major purchases but havent used it since. We have had reeuirements but it hasnt been worth the purcahse at best buy We had the WoRSt customer service experice with the lady who Manages the TV & electronics department in Roseville CA. ans will never return to Best Buy. The sales guy/department head was awesome
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent in-store interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 4 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love membership and knowing my items are covered in case of any problems. Also being the first to know about new and any items coming on sale.
I would recommend this to a friendRated 4 out of 5 stars
Best Buy+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I do use Best Buy, I enjoy the benefits of the Best Buy Plus Membership.
I would recommend this to a friendRated 4 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of product was great. In store customer service is inconsistent.
I would recommend this to a friendRated 3 out of 5 stars
Frustrating purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure when you purchase this that they merge it with your existing Best Buy account or you will regret it. Trust me it’s been frustrating getting this done
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MarkG! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. It sounds like you need support managing your My Best Buy account. Please reach out to us via social media. Our team would welcome the opportunity to get this sorted for you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I conducted an online chat for a price match and found the process very easy. The person I chatted with was helpful and kind. Great service
I would recommend this to a friendRated 4 out of 5 stars
Points should be awarded automatically
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth it, just wish the points were awarded a little easier. I had to go into the store over a month later to get mine.
I would recommend this to a friendRated 2 out of 5 stars
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was kind of expensi c e for c what you got for your monry
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convience and delivery was quickly handled and at a great price.
I would recommend this to a friendRated 4 out of 5 stars
This helps to keep up with my purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I also like the protection plan it offers but I do miss the discounts I used to receive after a purchase
I would recommend this to a friendRated 5 out of 5 stars
Membership worthwhile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I found different with bestbuy is that there's clear differentiation between plus members and non plus members unlike other companies which makes it feel worthwhile putting additional money on. Be it the additional discounts, sale events, drops, customer support etc
I would recommend this to a friendRated 4 out of 5 stars
Is it worth it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t really used it as much as I thought I would. Still trying to figure out if it is worth it…
I would recommend this to a friendRated 5 out of 5 stars
Best Time Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really benefited throughout the year from having my Best Buy membership and all the perks that come with it. Thank you so much Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Good Deal Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my order shipped on time , received on time with absolutly no issues
I would recommend this to a friendRated 1 out of 5 stars
They axed the main reason I got this to begin with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paying 'membership' for fake deals is stupid. A bunch of the 'deal' items can be found for the same price or better, natively, at competitors. 'Early access'/fake hype nonsense? No thank you. I'll stick to normal, ethical business & consumer practices. The main reason i bought into this scam, was the advertisement of the game department; buy more pre-order games at once for actual cost savings. You then immediately gutted it after you got more 'membership' numbers. Your shipping is still slow; you ship out those orders a day or two late, so they'll always arrive AFTER release day. Trying to get BB to price match one of the competitors is like trying to win an arm wrestling contest against a body builder. Your 'rewards' program is still garbage. And now you're trying to escape the physical media market? You've fallen hard. You're even going the same way Sears did, and it hurts watching it. My part in this scam ends now, it's time to cancel it.
No, I would not recommend this to a friend
