Customer Ratings & Reviews

Bought this when I purchased two sets of Sony headphones and received a discount on one of them them. Returned the headphones, as that one was not meeting my needs. Then purchased a different set of headphones that cost nearly 200 bucks more and received ZERO discount! In other words, I purchased the membership and received ZERO DISCOUNT/BENEFIT on the item that I actually purchased. Talked with several staff members and a manager and they just didn’t get that purchasing a $500 item plus paying the cost of membership (let’s say $100) and NOT receiving the discount that was promised to offset the cost of the “membership” is (=) (equals) 0 (zero)

Been a Best Buy member for a few months now and it’s been great. Free shipping, member-only deals, and extended warranties really make it worth it. Super easy to sign up and definitely helps save on tech purchases.

The membership is worth it if you are a tech person

Im a customer for life! In depth explanation. Thorough explanation of all parts needed

local store had no follow up on purchase, delivery person showed up with ice maker line but not refrigerator when Best Buy emails showed total product for delivery I tried but could not call the local store- The corporate phone call told me to drive to the store as local stores do not accept calls what kind of local business won't let you call them so I had to drive down to find out what was going on.I will never again purchase from a "local store" that you cannot call about 2 days later we got our delivery straightened out Even the sales person would not help after the sale.

One of the best Fuji camera I purchase and the staff were excellent

I appreciate the opportunity to share my thoughts on this membership. This card provides many benefits that are quite enticing for prospective members. Furthermore, the rewards program is designed to be both accessible and valuable for frequent users. Ultimately, the convenience and savings offered make this card membership a worthwhile consideration. I believe it's a good choice for those seeking value.

The membership is basically good, but I recently purchased an Apple iPad and they wanted to charge me $100 to transfer the info from my old iPad to the new one! Talk about highway robbery. I declined and did it myself.

The Membership, in its early stages, seems to have great value. The support and service I have received from David in the Newington, CT store, recently with my purchase of the Lenovo laptop, but also with my purchase of Moto 5G cell phone, has been priceless.

Having a membership that advantages are endless. I get emails sent to me with savings on televisions, electronics, phones etc. It's great around the holidays when shopping for family and I can get more items without spending to much. The cost of the membership is worth the price knowing how much you'll save in the end.

Special thanks to the salesman that recommended this to me! I will be enjoying special sales, special hours and events provided to me through the membership, along with extended 2 year warranty that gives me peace of mind with the purchase of my new TV!

Right now I’m just finally starting to feel great again after my recent purchases , I haven’t had the chance to actually see and fully appreciate my membership as of yet, but I’m still excited of what’s to come, from the salespeople in the store and to all the GEEK SQUAD MEMBERS, I commend you guys for your support and outstanding service you’ve provided THANK YOU BEST BUY

Best Buy’s membership program has been totally worth it. The discounts, free shipping, and extended warranties make shopping here a breeze. Highly recommend it for anyone who shops electronics often!

The salesman explained the membership in such a way as to convince me that it was a very good deal, so I bought it and because he saved me so much on my television purchase, I was able to afford it.

At the moment everything is amazing. However time had change and prices had gone up and BestBuy I believe still have the best prices when u know when to do the best deals .Need to be more careful with my spending with the electronics and other stuff from BestBuy bcoz I’m just a BestBuy loyal customer.

You can easily make your money back, but price matching can be difficult to obtain. There has been a lot of caveats they say are no problem to get you to sign up, but then are difficult for them to honor afterwards.

Great membership. It allows me to get great prices all year round with some been member exclusive.

The service I received at Best Buy was outstanding the two different gentleman I spoke with. We’re very helpful and patient with me and when your product goes on sale I’ll probably come by and buy it.

Best Buy Plus™ delivers consistent value through aggressive discounts and exclusive offers that make a real difference at checkout. From early access to sales to fast shipping perks, the membership pays for itself quickly if you’re even a semi-regular shopper. Customer experience is streamlined, and the savings stack up fast—especially during peak shopping seasons. Highly recommend for anyone looking to maximize tech spend ROI.

Excellent service! They helped me get my Mac computer(never had one before) set up. Helped with Webroot installation, and my new printer installation. Very patient and knowledgeable!