Customer Ratings & Reviews

Was skeptical about buying a robot vacuum but this was a great buy I like it a lot. It cleans better than a regular vacuum on all surfaces couldn’t be happier.

This is our 2nd Neato, works perfect. No wifi so can't say about that program. A lot of power, runs 90 mins, recharges great. Picksup where it left off everytime

Great vacuum for in between cleaning. Could not be easier to use just push the button and let it go. Not tons of suction but great for every day cleaning. Love it.

This is by far the best Robot vacuum on the market. First of all, the battery life is excellent. Second, the mapping feature makes it on par with some of the higher end version (+$500 models). The brush is easy to clean and to replace. The filters are relatively inexpensive (2 for $17.99). This model follows a pattern, by first mapping the edges of the room and then filling in the area inside of the edges that it maps. It does a great job cleaning the area and it actually looks clean! I have to kittens and they love to shed. This device is necessary to keep my home cat hair free!

Bought this to replace another robot - this one works great and does a super job of keeping our main floor clean. We run every day of the week and it does a super job!

Does a very good job. Easy to set up and use. Only got confused once and did not find base.

Just purchased and am very impressed. It picks up very well and ran longer than 60 minutes before needed to recharge. It found it's way back to its base.

I really like this unit. I still vacuum but not as often and mainly the really tight areas. I have the D5 Connected do one or two rooms each day. It was a little challenging to get the S8+ and the iPad connected via the wifi. However once I got one of them connected the other one was easy. If you have a dual band router, make sure the D5 is connected to the 2.4 GHz band and not able to divert to the 5 GHz band.

Got one upstairs and one downstairs. Hate vacuuming its a killer on my back. Now i dont have to do it anymore. They occasionally get stuck

This neat vacuum keeps our feet from being black on the bottom and allow me the time to tackle dust and cat hair in all the strange places it accumulates.

Good product. I was able to use it and it cleaned my tile floor very well. Excellent for picking up dog hair. Unfortunately, I had to return it due to issues with the firmware update. It would. It update, even after contacting support. I would recommend it once the software gets fixed for this particular model. I bought the next model, Botcac connected with no issues

I have had this brand of several years. I have 3 Australian Shepherds that shed a lot, all are in doors. This vacuum does a great job.

We love this vacuum. We have two dogs so the vacuum runs daily and no dog hair can be found when it is done. It has made home upkeep that much easier.

Originally we had a different brand, but got so frustrated watching it clean randomly and miss so many spots that we decided to try a robot with mapping ability. What a difference! I love waking up in the mornings to straight lines in my freshly clean carpet. It gets my day off to a better start. And it’s so easy to clean all the crumbs from my hardwood kitchen floors, especially after my 10 grandkids have been here. There are so many pluses to this model of Neato , I don’t have time to list them all, but trust me, this is the mid-priced model you want.

Compare to iRobot from Costco, Neato D5 is way better in many ways. 1. iOS App support for controlling remotely and notifying if any issue 2. Laser mapping and route planning for efficiency 3. When 3 and half hour battery is not long enough to finish vacuuming, after auto quick recharging for about 1 and half to 2 hour, the job will resume automatically. The only 2 issues are that I need to remove some possible obstacles and the security alert sensors if I want to vacuum when I'm not home. Also, the 1-2 months replacing filters is another $30 cost for 2 packs. Still, I highly recommend it!

This model is even better, others got stuck frequently but this one is not. Plus the battery last longer .

Love this vac it does wonderful job of cleaning. When it’s done carpet looks great wish I had bought it long befor this. Best investment I ever made.

The robot does a very good job. The dirt bin needs emptied regularly because it picks up a lot more than I imagined it would, "and we have a clean and neat looking house". I have some trouble with the robot getting stuck. I have to make sure things such as clothing, extension cords, and other small items are picked up off of floor. I have moved some furniture just enough to keep the robot out of difficult areas to navigate such as behind the couch. In conclusion, with a little prep and occasionally getting the unit unstuck, I am very pleased with the results. Saves me lots of time.

Love my Neato robot. Cleans my wood floors every other day. Does a great job mapping and picking up dirt. I would highly recommend buying one.

Have cleaned the floor several times since purchase and results was very good, It does not get 100% of the dirt/lint, but is great for a Robot.