Customer Ratings & Reviews
- Model:
- 945-0228
- |
- SKU:
- 5559900
Customer reviews
Rating 4.3 out of 5 stars with 688 reviews
(688 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Botvac D5's exceptional cleaning performance and ease of use, praising its effective navigation and longer-than-expected battery life. However, some users experienced connectivity problems and issues with the side brush. The small dustbin capacity was also noted as a potential inconvenience for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
cleans floor very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have cleaned the floor several times since purchase and results was very good, It does not get 100% of the dirt/lint, but is great for a Robot.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your review. We're confident in our robots ability to rival the regular upright vacuum so if you feel like your robots not performing up to standards please email rosie@neatorobotics.com and we'll contact you.
Your Neato Team
Rated 4 out of 5 stars
Great power, eliminates a lot of dust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a house with mixed flooring and two dogs, I wanted something that would pick up the little hair balls that tend to appear. This thing is great, has a very systematic cleaning method once it lays out the house. I love emptying the bin which seems to be full every day! Only down side is it will suck up socks, or iPhone chargers ) : and get stuck. But as long as I pick some stuff up first, it’s good to go.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the review, Evan! It's true a little prep before the robot runs can help ensure it navigates well with no hassle
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Excellent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great robotic vacuum and cleans the house at night when we are sleeping.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your wonderful review, Alex! It's always amazing to wake up to perfectly clean floors.
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Neato is properly named.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have an Siberian Husky inside our home, who SHEDS so much. The Neato helps with the appearance of our home, but most importantly, it saved our marriage.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the feedback, Jeff! We're glad to hear your robot has saved your marriage!
Rated 4 out of 5 stars
Nice vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works nice, the mapping future works good in a pattern. Comes back to the base.
I would recommend this to a friendRated 5 out of 5 stars
Neath is far superior to the Roomba I haveneatp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neato was a pleasant surprise to me as it out performed my Roomba by far. Cleans better, maps rooms and does not vacuum in a random manner.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your wonderful review, Bobby! We're very happy to hear how effective your robot has been in your home.
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Decent Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent Vacuum for the price. Does a good job between carpets and wood floors.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your amazing review on your D5 Connected! We really appreciate you taking the time from your day to write these incredibly kind words.
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing! We have 80s Shag carpet and this thing does wonders! Never had issues getting the carpet clean even with 3 kids.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your 5 star review! It's amazing to hear that with 3 kids at home that your robot is helping you so much. We really appreciate you taking time from your busy day to write this review.
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when it was on sale! Been using it ever since still going strong, cleans very well and easy to clean.
I would recommend this to a friend Rated 5 out of 5 stars
Best Brand Available
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neato is the best smart robot vacuum out there. Their mapping and no go lines are better than the competition.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
For my dad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum. Does a better job than a hand held one
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
this is our 2nd Botvac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the original model and it worked great. after years of use and 3 dogs, it was put to rest. This newer version is even better
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We owned a rumba before our neato, the latter is a far superior cleaner. Would recommend this for anyone looking to purchase a robot vacuum.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for your recommendation! Glad to hear you like your Neato robot!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got this as a gift and set it up. Very easy to set up. Ran it for the first time and was pleasantly surprised. it did a good job.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Wow, what a thoughtful gift to received! We aim to make our robots easy to use so it's great you found the set up very easy.
Your Neato Team
Rated 5 out of 5 stars
Great! First 3 days are confusing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my Neato, the first 3 days I was doubting cause I saw that it didn’t follow a path or anything just focus on 2 places for like 1 hour so... by the time that it was going to other places the battery was down and had to go back to recharge! But it was recognizing the place and now I’m so happy it Cleans super good, and it follows a path and show you the map that it cleaned!! It’s amazing, I love it! My only concern is that I get tired of the sound, it’s not much, but I don’t like it.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you for your review, Gaby! As you will know now, there is a little learning curve your robot will go through as it learns how to best navigate your home.
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Neto D5 at $200 is a steal and it does a neat job of cleaning the house. It works well in both carpet and hardwood floor.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to write this wonderful 5 star review for your D5 Connected. It's amazing to hear from our amazing Neato Robotics customers!
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friend was recommended Neato since 1,5 years. Finally I bought one. It is working just perfect. It is worth it each penny.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to write this wonderful 5 star review for your D5 Connected. It's amazing to hear from our amazing Neato Robotics customers!
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Neato D5 does a very good job of cleaning my house. My wife was skeptical but she has become a believer. We both love it!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to write this wonderful 5 star review for your D5 Connected! Best of luck with your vacuum and welcome to the Neato Robotics family!
Your Neato Team
Rated 4 out of 5 stars
Cleans well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used it 2x manually as so far have not been able to connect to internet and haven't had time to deal with it. Manually cleans well, although it continues to get "stuck" at same place(s) and is persistent to attempt to clean in those areas.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi, we would like to assist with this issue, please email otto@neatorobotics.com and have 525906 in the subject line, we look forward to hearing from you! Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
GREAT MACHINE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little robot! Great little guy cleans and knows where to go at all times. No more pet hair balls anymore. Would purchase again.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the great review! We're glad to hear that you are enjoying your vacuum!