Customer Ratings & Reviews
- Model:
- 945-0228
- |
- SKU:
- 5559900
Customer reviews
Rating 4.3 out of 5 stars with 688 reviews
(688 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Botvac D5's exceptional cleaning performance and ease of use, praising its effective navigation and longer-than-expected battery life. However, some users experienced connectivity problems and issues with the side brush. The small dustbin capacity was also noted as a potential inconvenience for some users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Neato is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The neato has been a great purchase - I use several times a week and it works great. I wish it came with more magnetic strips.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're glad to hear how pleased you are with your Botvac. Thanks!
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Navigates much better than other brands. Keeps the house very clean. It manages to climb over carpets, heating vents and other obstacles without issue. Really cool little robot for the price.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the great review! We're glad to hear that you are enjoying your vacuum!
Rated 5 out of 5 stars
I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched several different models before deciding on this one, and I'm glad I did! This is an easy-to-use vacuum (I love the app-connected capabilities) that works great on hardwood floors.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Great review Rebecca. Thanks!
Rated 5 out of 5 stars
Great gadget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third robotic vacuum. I really like that you can control the vacuum from your phone. It does a very good job and avoids obstacles pretty good. Overall this is a great product.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the great review! We're glad to hear that you are enjoying your vacuum!
Rated 5 out of 5 stars
2nd one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this was perfect when I was looking, they all vacuum well but this one seems to have a stronger vacuum motor because it seems to pick up better than out D3
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you do much for your review, Arid! It's always amazing to hear from yet another loyal Neato Robotics customer.
Your Neato Team
Rated 3 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My initial reaction was WOW!!!!... And now i feel that i should have waited for this to mature. There is too much manual interaction required... and always find it just being stuck or going round and round instead of cleaning the whole house. It looses the battery very soon and doesn't seem to resume the cleaning. Overall I won't recommend this for the price.
No, I would not recommend this to a friendRated 5 out of 5 stars
does what it needs to do
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have it set on a schedule and it clean the house daily. navigates throughout the house without any issues, and the lidar with "nogo" lines work great!
I would recommend this to a friendRated 4 out of 5 stars
almost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only wish is that I could use the advanced features without having to use the ap which requires wifi
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you for your review. As this robot has no LCD screen there's no other way to offer the advanced features.
Your Neato Team
Rated 3 out of 5 stars
Neat features but for gave out too quickly
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It vacuumed okay, not the best. Has very neat floor mapping on app. This vacuum didn't live to its fullest ability. Compared to current vacuum [ecovac] app wise it has many neat features performance wise there's better out there. It's aesthetically pleasing but that's not why I got this, looking nice isnt going to matter if it can't clean.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you for the feedback, we're very sorry to hear of your disappointment with some aspects of the robot. If you could email us at [email protected] we will do our best to make sure we make every attempt to correct any issues you are having. Your Neato Team.
Rated 5 out of 5 stars
Love this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So efficient and it keeps my house free of dust that accumulates on our tile and hardwood floors and minimized cat hair from our fur babies. Wish we had sooner!!
I would recommend this to a friendRated 3 out of 5 stars
Neato robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this model because Best Buy didn’t have the connected botvac through the service plan when mine broke. This model does not have the spot cleaning like the connected model has and doesn’t seem to pick up as much! The connected had a eco and turbo cleaning cycles, this model only has one. It’s okay but not as good as the model I originally purchased!
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you for your feedback. The D5 Connected does has the ability to perform Spot Clean. We'd be happy to assist you with this. Please email [email protected] and we'll contact you as soon as possible.
Your Neato Team
Rated 4 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the extra money to spend on it it’s worth it but you still have to vacuum regularly.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your amazing review! We really appreciate you taking the time from your day to write these incredibly kind words.
Your Neato Team
Rated 5 out of 5 stars
Perfect helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as robot vacuum are concerned this is fantastic. Our house hold is split between hardwood and carpet. This is why we chose this vacuum. No complaints.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to leave this wonderful 5 star review for your D5 Connected, Alex! Thank you so much for being a part of the Neato Robotics family.
Your Neato Team
Rated 4 out of 5 stars
it does great cleaning job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great robot just it's a little bit loud but overall I am very happy with my purchase
I would recommend this to a friendRated 5 out of 5 stars
By far the best Vacuum Robot Hands Down.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neato makes the best robot vacuums don’t be fool by other robot vacuums neato vacuums pick up more dirt last longer and don’t get lost
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well. Will not work on deep shag carpet. Tends to lose its WiFi connection.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was skeptical at first but once it learns ur house and you figure out the areas it tends to get stuck it's a dream. Love.coming home to a clean house
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about these robotic vacuums. With such a busy lifestyle I truly appreciate this product and the job it does after hours in this busy home!!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Its great to hear how helpful your D5 Connected has been with such a busy home! Thank you so much for your amazing review.
Your Neato Team
Rated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really strong and good product. My wife likes it. I think I bought it really well.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your review! We're very happy to hear that you believe your robot is a very strong product.
Your Neato Team
- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price would go with a D5 but works well
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .We're disappointed to hear that your D5 did not live up to expectations. We would like to learn more in order to turn this experience around for you. Please email us at [email protected] so we can discuss this further. Your Neato Team