Customer Ratings & Reviews
- Model:
- 945-0228
- |
- SKU:
- 5559900
Customer reviews
Rating 4.3 out of 5 stars with 688 reviews
(688 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Botvac D5's exceptional cleaning performance and ease of use, praising its effective navigation and longer-than-expected battery life. However, some users experienced connectivity problems and issues with the side brush. The small dustbin capacity was also noted as a potential inconvenience for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
does exactly what you want it to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neato is perfect for our floors, all surfaces. I recommend setting it on the Easy Care setting though so it is more delicate. Amazing how it learns its way around.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the feedback, Steve! Happy to hear the little guy is taking care of all your floor types!
Rated 2 out of 5 stars
Works as designed but cannot replace a handheld.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Neato vaccum and other similar products seemed to be the latest rave among some of my wife's friends. I was not sold, but I wanted to try it out. After giving it a few tries, we both realized it would take hours for it to make one pass in our downstairs living area, and that would not include all rooms. During the time it operated, the vaccum was louder than both of us expected. If you work from home, this is a problem. The biggest issue was that we found we wanted to spot clean most of the time. With the robotic type vacuums, this concept is too time consuming. What would normally take less than 5 minutes with a handheld/upright would take 20 minutes with the Neato and it might not get all of the area you wanted to clean. Overall, the Neato, or any other similar brand, did not compete with a good quality handheld, upright vaccum. By the way, this testing was performed on tile and hardwoods.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .We're very sorry that you're having this problem with your robot, we understand how frustrating this must be for you. Please email [email protected] and we'll contact you.
Your Neato Team
Rated 4 out of 5 stars
Good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum to use with smart phones, cleans bear floors good but not as good on thick carpet
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Charro, thank you for the great feedback! Glad the D5 is working well! Your Neato Team
Rated 5 out of 5 stars
Great vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it vaccums in lines. My cat isn’t afraid of it anymore which is a bonus for me :) I enjoy how much cleaner it helps me keep my floors
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot is awesome. It keeps my upstairs clean. Love the app and ability to have it scheduled to run when I leave the house.
I would recommend this to a friendRated 5 out of 5 stars
Best robotic vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used other robotic vacuums and I can say this is the best! It doesn’t miss an inch of floor! Love to be able to control by app on my phone.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi JRice! We're delighted this is the best you have used, being able to control it with your phone is a great feature to have! Your Neato Team
Rated 5 out of 5 stars
SUPER GADGET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This robo vacuum is great. This super low price made it totally worth it. Now hard to imagine not having one. I highly recommend this model.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to write this wonderful 5 star review for your D5 Connected! Best of luck with your vacuum and welcome to the Neato Robotics family!
Your Neato Team
Rated 5 out of 5 stars
Awesome robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this robot vacuum. It does a great job. I love the no-lines vacuuming option. I can dictate where the vacuum does not need to go.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to leave this wonderful 5 star review for your D5 Connected, Chris! Thank you so much for being a part of the Neato Robotics family.
Your Neato Team
Rated 5 out of 5 stars
A vacuum cleaner that eases your cleaning
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It eases the vacuuming part and cleans the home decently. This is still going strong even after 2 years.
I would recommend this to a friendRated 5 out of 5 stars
My wife loves me more now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife really loves the bot and loves me more for getting it for her. It does a very good job of cleaning up the dust from the floors.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Dixter! What a thoughtful gift! It really takes the hassle out of cleaning! We're delighted you and your wife both love the robot! Your Neato Team
Rated 4 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we made this purchase. It is extremely simple and very self-sufficient.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Lichty, thank you for the awesome feedback! We're delighted you find it so helpful! Your Neato Team
Rated 4 out of 5 stars
Works well but only with WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is easy to use and does a great job, but it only works with WiFi.
I would recommend this to a friendRated 5 out of 5 stars
I'm enjoying it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to learn how to use it, With the small disk that came with it. Have to make sure my drapes are not to low on the floor.
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE have a 1700 SF Home we can leave home for a few hours and tell the Neato to clean and return home to a clean home. A truly great machine.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the kind words!
Rated 4 out of 5 stars
Good, but does not stay connected to wifi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if only it would stay connected to wifi, i could have it work while not at home.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Our customer care team can likely help with this. Please email [email protected] and include ticket # 465566 in the subject line and they will be in touch.
Rated 5 out of 5 stars
Great Robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.setup was seamless and it is working as advertised, its only a week since I started using it, so far happy with the purchase.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to write this 5 star review! We're very happy to hear that the set up was seamless. Your Neato Team
Rated 4 out of 5 stars
Great vacuum for family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great small smart vacuum. Especially, the mapping system with laser.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .It's amazing to hear how well your D5 Connected has been working for you in your home. Thank you for taking the time to write this review and we're very happy to welcome you to the Neato Robotics family!
Your Neato Team
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has this. I've watched what a great job it has done. We bought a new house and it works great!! I'd buy it again!!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Isn't your daughter just the best introducing you to your D5 Connected! We're glad to hear your D5 Connected works so well in your new house.
Welcome to the Neato Robotics family!
Your Neato Team
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Better then the Rumba. Gets all corners and easy to keep clean. I would highly recommend to friends and family.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're very happy to hear that you feel our robot is better than the round competitor, we really appreciate it! Thank you so much for your 5-star review, you're Awesome!
Your Neato Team
Rated 4 out of 5 stars
Job done nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product delivered in time. Job done nicely as expected
I would recommend this to a friend








