Customer Ratings & Reviews
- Model:
- 945-0228
- |
- SKU:
- 5559900
Customer reviews
Rating 4.3 out of 5 stars with 688 reviews
(688 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Botvac D5's exceptional cleaning performance and ease of use, praising its effective navigation and longer-than-expected battery life. However, some users experienced connectivity problems and issues with the side brush. The small dustbin capacity was also noted as a potential inconvenience for some users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works great on thick carpet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice patterns in the carpet. Massive amount of hair picked up
I would recommend this to a friendRated 5 out of 5 stars
Best robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have tried most of the robot vaccums out there and this is the best value for your money without sacrificing features.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your very kind words, Vincent! We really appreciate you taking time from your day to write this review.
Your Neato Team
Rated 3 out of 5 stars
Good Robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my robo vac, I purchased it on sale for 300 rather than 600 so for that I say it’s worth it. I would not have spent more than 300, thought it’s a good vacuum, I still find it getting stuck often, not making its way back to its base, and not cleaning certain rooms I would want.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're very sorry that you're having this problem with your robot, we understand how frustrating this must be for you. Please email [email protected] and we'll contact you to get this resolved ASAP.
Your Neato Team
Rated 4 out of 5 stars
Does a great job with no work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Available all the time with easy axcess control with your phone
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your amazing review on your D5 Connected! We really appreciate you taking the time from your day to write these incredibly kind words.
Your Neato Team
Rated 5 out of 5 stars
Great Robot Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best electronics purchase I have made in a long time. This little vacuum is amazing and a good value.
I would recommend this to a friendRated 5 out of 5 stars
picks up the dog hair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the D7 already and it is awesome. I had no idea how much dog hair was on the floor. Can't wait to try this.
I would recommend this to a friendRated 4 out of 5 stars
Good vacuum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job and I love the fact that it works with your help
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you for your review. We're glad to hear your robot has been such a help in your home.
Your Neato Team
Rated 3 out of 5 stars
I adore this vacuum, when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I heavily relied on this vacuum to help clean up after my two golden retrievers. When it works, it's amazing. However, after six months I had to send it in for a faulty wheel, and shortly after the year warranty was up, the LIDAR motor went dead. Making him completely distinctions.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're very sorry that you're having this problem with your robot, we understand how frustrating this must be for you. Please email [email protected] and we'll contact you.
Your Neato Team
Rated 5 out of 5 stars
Love this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does a good job cleaning my floors. I have not had any problems with is product. Easy to clean after each time I use it.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Binki,
Thank you for the awesome review, we're delighted to read everything is working so well with your new D5!
Your Neato Team
Rated 5 out of 5 stars
Great for dog hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at 1st but love it. The square corners are a must to clean your floors. Great for picking up dog hair!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're very happy to hear that despite your initial skepticism that you love your brand new D5 Connected! Thank you so much for taking time from your day to write this 5 star review!
Your Neato Team
Rated 4 out of 5 stars
Pretty neat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job, however it gets stuck a lot, and it’s too loud.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi, Thank you for the awesome feedback, this is something we can take a look at, please email [email protected] and have 502164 in the subject line, we look forward to hearing from you. Your Neato Team
Rated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have when your lazy. Nice addition to a smart home.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .It's amazing to hear how well your D5 Connected has been working for you in your home. Thank you for taking the time to write this review and we're very happy to welcome you to the Neato Robotics family!
Your Neato Team
Rated 4 out of 5 stars
Great robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very smart robot vacuum because of the laser mapping system.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .It's amazing to hear how well your D5 Connected has been working for you in your home. Thank you for taking the time to write this review and we're very happy to welcome you to the Neato Robotics family!
Your Neato Team
Rated 5 out of 5 stars
great robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "NEATO" robot vacuum is great just plugged it in and turned it on it covers the entire floor without any issues. great vacuum.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Glad the D5 is working so well for you! We're very proud of our robots' navigation capabilities.
Rated 4 out of 5 stars
works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the no go lines wish battery lasted longer
I would recommend this to a friendBrand response from Neato Product Expert
Posted .It's amazing to hear how well your D5 Connected has been working for you in your home. Thank you for taking the time to write this review and we're very happy to welcome you to the Neato Robotics family!
Your Neato Team
Rated 4 out of 5 stars
Previously reviewed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift but never got a chance for it to be used.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the rating!
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far had a month and far exceeded my expectations. Have even considered buying a second one for the upstairs.
I would recommend this to a friendRated 5 out of 5 stars
Excellent cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Neato as it gets into the tiny corners and does a thorough job of cleaning every inch of the floor.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time delivery as well as product was eorking well
I would recommend this to a friendRated 5 out of 5 stars
Love this!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has saved me so much time. Its amazing!! I run it 2 times per week and it picks up all the cat hair.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Justin! We're delighted to hear how much time the D5 has saved you! The D5 is perfect for all the pet hair! Your Neato Team