Customer Ratings & Reviews
- Model:
- 945-0228
- |
- SKU:
- 5559900
Customer reviews
Rating 4.3 out of 5 stars with 688 reviews
(688 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the Botvac D5's exceptional cleaning performance and ease of use, praising its effective navigation and longer-than-expected battery life. However, some users experienced connectivity problems and issues with the side brush. The small dustbin capacity was also noted as a potential inconvenience for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Still runs great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been over a year since I purchased this Neato. Still runs great, no problem.
I would recommend this to a friendRated 5 out of 5 stars
Work awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this now that u don’t have to vacuum but you do need to spot check some of the corners
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to write this wonderful 5 star review for your D5 Connected. It's amazing to hear from our amazing Neato Robotics customers!
Your Neato Team
Rated 5 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The neato is pricey but well worth it. Just let him go and you don’t have to worry about vacuuming.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your 5-star review! We're very proud of how much time our robots have already saved our valuable customers!
Your Neato Team.
Rated 5 out of 5 stars
The whole concept is flawed.Product is fine though
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as any other robot vacuum. I find we never really use it.
I would recommend this to a friendRated 4 out of 5 stars
I lobe Alice. That’s what we named her
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I turn her on and she does a better job than I do.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you for the great review! We love the name 'Alice' :)
Rated 5 out of 5 stars
Great robot Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has all the features of the more expensive ones at a fraction of the cost.
I would recommend this to a friendRated 5 out of 5 stars
Surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised what this little machine does. Didnt want to spend much but money was worth it
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to leave this wonderful 5 star review for your D5 Connected! Thank you so much for being a part of the Neato Robotics family.
Your Neato Team
Rated 5 out of 5 stars
I love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what I was looking for! The app is easy to use and it was easy to set up.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .This wouldn't be typical behavior for our D5 Connected. We'd like to contact you so we can get to the bottom of what exactly is going wrong here. Please email [email protected] and we'll contact you as soon as possible.
Your Neato Team
Rated 5 out of 5 stars
Fantastic Powerful Robot Cleaner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum you will ever need! I use it everyday and it picks up a surprising amount of dust.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Awesome review, thanks!
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some difficulties at first but called support. They were always helpful and they are easy to reach.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're happy our support team could help you out :)
Rated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it! Works great on rugs and tile. Not sure how well it would do on thick carpets or rugs.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi! Thank you for the awesome feedback! It will work well on all floor types! Thanks again! Your Neato Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Good for a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. Loved the product for the first month. Now seldom able to use it due to connectivity issues. Will not stay connected. I am very technology savvy and I have to disconnect the device and start over EVERY time. I can force it to start by the push of a button on the device itself, however, it does not vacuum as long and heads back to it’s dock after 10 minutes. I would return but the refund time has expired.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Neato! This particular model I feel like could have a bigger dust collector.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you very much for your 5 star review, Chuck! Our robots have got the largest dust bin container within the robot itself at 0.7l than any of our robotic competitors.
Your Neato Team
Rated 5 out of 5 stars
Neato D5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be happier with this vac. It’s the bomb. Works better than I even hoped.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We really appreciate you taking the time to write this wonderful 5 star review for your D5 Connected. It's amazing to hear from our amazing Neato Robotics customers!
Your Neato Team
Rated 5 out of 5 stars
Just started and we love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing and best of all best buy price matched against Amazon. So we saved over $130
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Great to hear you're pleased with your purchase! Thanks for the review!
Rated 5 out of 5 stars
Great for what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up pet hair on hardwood wonderfully. Mediocre on carpet but that's not what I got it for!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the 5-star review, Dylan! We're glad to hear that you are enjoying your vacuum!
Rated 5 out of 5 stars
A wonderful vacumn. Her name is Rosey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not in agreeable in getting this vacumn. But now I will never get rid of it. Love it
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hello Wolfe, thanks for the review! So glad to hear you love your Rosey.
Rated 5 out of 5 stars
Would buy again!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the Botvac D5 now for 2 years and 0 issues.
I would recommend this to a friendRated 5 out of 5 stars
Great tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With our busy lives it assists us in picking up a lot of our dogs Shedding hair
I would recommend this to a friendBrand response from Neato Product Expert
Posted .It's great to hear that the robot helps with the endless battle against dog hair, Francis! Thank you so much for your 5 star review.
Your Neato Team
Rated 5 out of 5 stars
Works great, I will long run time
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long run time. I can meet love the smart resume feature.
I would recommend this to a friend