Customer Ratings & Reviews
- Model:
- GA01420-US
- SKU:
- 10154779
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Loved it until it wouldn't connect to my new wifi
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker sounds great, I loved it. Until I got new wifi, I went to switch the wifi on my nest and it wouldn't let me connect to a different wifi so I thought maybe if I just factory reset it, I could just set it back up. Well now it can't find it. I have plugged and unplugged it many times and nothing, it doesn't even play the chime anymore, just the 4 dots in a loading sequence. I uninstalled the home app and re-downloaded it, nothing. I tried using my tablet instead of my phone, nothing. I don't know what to do, I just wanted to listen to music. I tried calling google, I couldn't reach anyone. And I looked on their nest help website, and nothing has worked. There goes 100 bucks
No, I would not recommend this to a friendGoogle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my parents. Excelente conditions…..
I would recommend this to a friendGreat quality speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was worried the quality wouldn’t be so great but boy was I wrong!
I would recommend this to a friendLove Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love all of the Google products and are looking to add more security devices.
I would recommend this to a friendBar speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it i have 5 minis but this one just the best
I would recommend this to a friendGoogle Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been great this far. My second one and Hey Google is amazing.
I would recommend this to a friendMa.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great to have in kitchen when I’m cooking!
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Bought as a gift for my husband and he loves it! Will buy more product to add to it!
I would recommend this to a friendValue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Excellent store coverage policy in case anything goes wrong.
I would recommend this to a friend- Pros mentioned:Size
Ehh!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok. Not as good as I imagined. It's just pretty much a bigger google home.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MrDontPlay305, thanks for sharing your feedback. We're sorry to hear that the sound quality for your Nest Audio didn't quite meet your expectations.
If you haven't tried yet, you can change the audio settings of your Nest Audio in the Google Home app. To adjust bass and treble level:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Audio.
- Open the Google Home app.
- Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
- Adjust Bass and Treble level.
You can always contact us for your support concerns, by reaching out to our team here: https://support.google.com/googlenest/gethelp
New to Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying having the nest. We mostly play music and ask it questions.
I would recommend this to a friendNot the best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item has several unappreciated features. The volume is extremely minimal. You cant suggest your own music without a subscription allowing lots of advertisements.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, WillyeH. Sorry the Nest Audio wasn’t quite what you expected — you do get a number of helpful features with the device including the following:
Traffic: Ask for traffic and travel times when you drive, walk or bike.
Make calls: Call friends, family, and businesses using just your voice.
Timer: Set and manage a timer for cooking, game time, laundry, and even sleep.
Alarms: Never run late or miss a flight or meeting. You can set and manage alarms with just your voice.
Check out this link for more details: https://support.google.com/googlenest/answer/7130274?hl=en
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from first gen and really love it so far!
I would recommend this to a friendAwful product support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product support. Google will not fix the speakers they broke with software they broke. Do not recommend. Don't recommend anything Google. Speakers don't follow commands even with gemini. Hot or miss. Awful product awful company
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, ChrisH. We’re sorry to see you’re running into issues with the voice assistant on the Nest Audio — we get how frustrating that can be. A quick reset helps solve several problems — here’s how to do it:
1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app.
3. Tap Home > All devices, then touch and hold your device's tile.
4. Tap Settings > More > Reboot.
Don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Sound Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this item to my daughter and she loves the sound that comes out of the "pill."
I would recommend this to a friend- Pros mentioned:Sound quality
Not worth it.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a device advertised as a speaker the sound was kind of ok. For a google speaker that's supposed to sync up with other speakers and sound great it was really bad. I returned it. It did sound better than the Google mini though.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi, Loco1529! Thanks for your feedback. We're sorry to hear the Nest Audio didn't work out for you and you had to return it.
We appreciate your input in helping us understand our customers' needs and preference better, to help us improve our products and services. If you give Nest Audio another try in the future and have questions or concerns, feel free to reach out to our support team anytime and we'll be more than happy to assist you. Contact us here: https://support.google.com/googlenest/gethelp
Great gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my daughter and now I’m jealous I what it maybe Father’s Day
I would recommend this to a friendGoogle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love it! Always getting information all the time.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice upgrade from the 1st gen google home
I would recommend this to a friendGood speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my other google products, no complaints
I would recommend this to a friend