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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the Nest Audio's excellent sound quality, ease of use, and impressive bass response. Many appreciate its compact size and stylish design, finding it easy to set up and integrate with the Google Assistant. However, some users have experienced issues with Bluetooth connectivity and software glitches. A lack of aux input was also noted as a drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 922 reviews
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great! She knows all the answers to all of our questions so far.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best Christmas gift I gave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son-in-law for Christmas and he absolutely loved it he hooked it up on Christmas Day and couldn't thank me enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device, especially when you can find the remote for the TV at night. All you gotta do is ask you to turn off the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Google Speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks of these speakers but it has it's quarks. Sometimes Google will just start saying something. Speaker quality is very good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Funkerpoke, we appreciate you for sharing your feedback on Nest Hub (2nd gen). We’re glad that you love the looks, and we’re sorry to learn it sometimes starts saying something.

      Google Assistant might activate even if you don't say “Hey Google” or “Ok Google” when it detects something that sounds similar. Also, it might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. Retraining your Nest Audio, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
      - Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
      - Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065

      For any help needed, our dedicated team is always ready to provide you with services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Could be louder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Google and all. It looks nice. Good quality. But it doesn't put out the sound i would expect from something this size.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Thedadchamp, we appreciate you for posting your review. We're sorry to hear that your experience with the audio quality didn't meet your expectations. Your Nest Audio is 75% louder than the original Google Home, and has 50% stronger bass which is measured from 40-160 Hz at max volume. Nest Audio should adapt to your environment and whatever you’re listening to making music sound better. If you need further assistance in enhancing your overall experience with Nest Audio, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome. Speaker grouping. Base. Control of smart technology. Reasonably price. I can go on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gpogle speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this speaker to complement my google home this speaker has great sound for a little as it is easy to pair to my home google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandparents for Christmas. They love it and I’m getting myself one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing speaker not only because of google, but because the speaker itself sounds great! Truly recommend it if you love Google Assistant!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speakertaculous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great sound. Love having them in my whole house. They work amazingly!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but the software still needs some work, sometimes I have to ask multiple times and sometimes it won’t respond to commands such as volume down.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chad479, thanks for appreciating the sound quality of Nest Audio. We're sorry to hear about your disappointment with the response from the Google Assistant when giving voice commands.

      To improve how the Google Assistant recognizes your voice commands, we recommend retraining your Nest Audio with your voice using the Voice Match feature. Here's how:
      Retrain using Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Audio's hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Audio.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.

      If you need further help, our support team would be happy to assist you. Please reach out to any of our agents here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Smart Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a smart home! It's so nice when my hands are full to just ask google to turn the lights on or off. Sound quality is good for music too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart speaker with YouTube music option

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the Best smart speaker with value for money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Adding a smart assistant to the home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the Google Nest Audio. Took some time setting up and adjusting to using it. Great sound during the holidays for playing must when working in the kitchen. Overall, very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Don’t like how you can’t control what you are playing on it from the Apple Music app. You

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good bang for its buck.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speaker and home audio. bought is as a birthday present brother loves it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to creating a smart home. Google smart speaker is very convenient and sound quality is excellent! Very easy to install and set up…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Awesome Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker as advertised. Can't wait to get another one. I'm looking forward to future updates to Assistant Asa well as new devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Google Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality that can fill a room. A must for Google home users. Of all Google products, this is probably the best bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound coming from this speaker. We have a few of them around the house and sound is very filling (nice bass response).

    I would recommend this to a friend