Customer Ratings & Reviews
- Model:
- GA01420-US
- SKU:
- 6428305
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Nest Audio's excellent sound quality, ease of use, and impressive bass response. Many appreciate its compact size and stylish design, finding it easy to set up and integrate with the Google Assistant. However, some users have experienced issues with Bluetooth connectivity and software glitches. A lack of aux input was also noted as a drawback by some customers.
This summary was generated by AI based on customer reviews.
Love this!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love googles speakers! They're seamless and work great with Google home network. We have 5 of them!
I would recommend this to a friend- Pros mentioned:Sound quality
Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace old google home. Def improved sound
I would recommend this to a friend - Pros mentioned:Sound quality
Nest Audio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a good sound compared to the other google products
I would recommend this to a friend Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it everyday. The whole family uses it daily. One thig it tells the stupidest jokes. Just kidding.
I would recommend this to a friendHay google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it good product works great I have 2 of these hay google tells me what I want to ask
I would recommend this to a friend- Pros mentioned:Sound quality
Great for listening music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is kind of loud which I like it when I listen to music. But what I don't like is that whenI try to ask Google assistance something you really need to be close to the speaker so it can pick up your voice.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kekia713, thanks for sharing your feedback on your Nest Audio. We're sorry to learn that you're experiencing some difficulties with your device's Google Assistant and how it's not picking up your voice easily. We'd recommend that you retrain your Nest Audio to better recognize your voice. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Audio's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Audio.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Audio more responsive to the Hotword.
If the issue still persists then we advise that you reach out to our support specialists so we can better identify the issue and help you with troubleshooting tips. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Solid Performer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it mostly for music and sometimes for weather and news. I find that occasionally, the Assistant has trouble finding an album, but most of the time, it is spot on and amazingly fast. Sounds quality is just OK and the volume can be erratic at times. Still, I am happy overall with my purchase.
I would recommend this to a friendGreat Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy gives good offers and convenient to buy instore also.
I would recommend this to a friendGreat value for money at offer price of $60
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Audio Smart Speaker is a great value for money for offer price of $60, if you primarily are going to use it for listening to music. It took me some time to get adjusted to volume buttons.
I would recommend this to a friendgoogle nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality and connection to wifi was not easy and could not pair with my other google deice
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Jimmy. Thanks for your feedback about your Nest Audio, and we're sorry to hear you've experienced difficulties.
We understand how frustrating it can be when a product doesn't live up to expectations, and we sincerely apologize for the inconvenience this has caused.
We suggest trying these steps that can help improve your experience:
- For sound quality, we recommend ensuring your Nest Audio is placed away from walls and other objects that could obstruct sound. You can also adjust the equalizer settings in the Google Home app to personalize the audio experience.
- For connectivity, please check that your Nest Audio is connected to the same Wi-Fi network as your other devices, and that the network signal is strong in the area. You might also try restarting your router and Nest Audio.
- For pairing issues, it's important to follow the pairing instructions in the Google Home app carefully. If pairing still fails, please try resetting your Nest Audio to factory settings and attempt pairing again.
If these steps don't resolve the issues, you can contact our support team through the Google Home app or by visiting https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Good sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with google. Good sound quality. Good responce time.
I would recommend this to a friend doesn't play two channels stereo over bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon trying it, I realized it was playing one "channel" of the song over bluetooth. So for example, if a song breaks vocals into one channel and instrumental into another, you will not hear the song as it was intended. I noticed that the Google Home does the same thing. However over streaming service such as Spotify, both channels of the song are merged as they are played over the speaker (for a more "as intended" experience). The thing is, I like the option to play my own music rather than wifi streaming services. I thought about getting two of these to get the "full stereo experience", but really was looking for the one speaker solution so I balked at that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Chris, thanks for bringing this issue to our attention. We´re sorry to hear that you are experiencing mono sound quality issues with Nest Audio.
We may need to take a closer look at the issue you are experiencing. Please do contact our support team so we can work with you in checking what may be causing it. You may speak to any of our agents via the Google Nest help page: https://support.google.com/googlenest/gethelp
Nest Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!! I really enjoy my nest audio. I will never live without one. Best Buy was so easy to work with and when it comes time to purchase a new television I will in all likelihood be purchasing it from Best Buy.
I would recommend this to a friendHome is now a smart one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished they carried a charge instead of plugged in. Still though, works seemlessly at home with 1 google home + 2 nests. So much more responsive than asking siri anything. Considering their size, decent clarity.
I would recommend this to a friendGood source of info
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, talk to it all the time. Ask it the weather and when football games are on
I would recommend this to a friendLove this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t for sure how I would like this google home but I couldn’t imagine my life without it!
I would recommend this to a friend- Pros mentioned:Sound quality
Nest Audio
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good, however reliability of the google app is very poor. If google ever fixes the home app these speakers would be very good, until then be aware these speakers are just OK.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there gmadd, thanks for sharing your experience. We’re glad to hear that you like your Nest Audio, and we apologize for some shortcomings of Google Home App.
We value your feedback as we are always looking for ways to improve our products and services. If you have any questions or concerns, feel free to contact our support team. Here’s the Google Support link: https://support.google.com/googlenest/gethelp
Buy on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a speaker I was retiring and these were on sale. The audio is at best average or slightly above average. Pick one up when they are on sale for $50.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Dexity, thanks for sharing your review here. We're sorry to hear that your experience with Nest Audio was less than ideal when it comes to the audio quality. You can change the audio settings of your Nest Audio in the Google Home app such as adjusting the bass and treble level to improve the performance of your device. If you need assistance with changing the settings or have additional questions, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for 2 years now, great product! Works like a charm. Recommend it to everyone!
I would recommend this to a friendNot the best!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item has several unappreciated features. The volume is extremely minimal. You cant suggest your own music without a subscription allowing lots of advertisements.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, WillyeH. Sorry the Nest Audio wasn’t quite what you expected — you do get a number of helpful features with the device including the following:
Traffic: Ask for traffic and travel times when you drive, walk or bike.
Make calls: Call friends, family, and businesses using just your voice.
Timer: Set and manage a timer for cooking, game time, laundry, and even sleep.
Alarms: Never run late or miss a flight or meeting. You can set and manage alarms with just your voice.
Check out this link for more details: https://support.google.com/googlenest/answer/7130274?hl=en