Customer Ratings & Reviews
- Model:
- GA01420-US
- SKU:
- 6428305
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Nest Audio's excellent sound quality, ease of use, and impressive bass response. Many appreciate its compact size and stylish design, finding it easy to set up and integrate with the Google Assistant. However, some users have experienced issues with Bluetooth connectivity and software glitches. A lack of aux input was also noted as a drawback by some customers.
This summary was generated by AI based on customer reviews.
An excellent Christmas gift.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my daughter who loves the Google nest audio smart speaker.
I would recommend this to a friendGoogle speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gadget if you like to have a automated home you can control
I would recommend this to a friendGreat speaker!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart speaker for your home. Easy to modernize your house.
I would recommend this to a friendHappy moms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality ,present for my mom, she’s very happy and excited to have it,
I would recommend this to a friend- Pros mentioned:Sound quality
I expect better.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get better sound range and quality from the Google Nest Hub Max. I bought this to add to my speaker group, but it's surprisingly not loud at all. I was honestly disappointed. The integration is fantastic. I just expected better sound performance.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ss44, we truly appreciate your feedback on Nest Audio, and we’re sorry to learn of your disappointment with its sound quality.
You can try adjusting the volume of your Nest Audio that may improve your experience, either by voice, by touch, or from the Google Home App. You can also change the audio settings of your in the Google Home app following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest speaker.
- Open the Google Home app.
- Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
- Adjust Bass and Treble level.
If additional help is needed, simply let us know by visiting us anytime at Google Nest Help page: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter asked for one of these for Christmas. Hopefully it works like she thinks.
I would recommend this to a friendNice Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little speaker to put in random small rooms around the house.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. We recommend it all anyone who asked me about it.
I would recommend this to a friendHEYGoogleSoCool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute game changer for me and my family. We have them in every room.
I would recommend this to a friendMy wife loves them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of them for my wife for Christmas. She absolutely LOVES them !!!
I would recommend this to a friendCould be better
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. It could be better. The sound quality isn’t the best but it gets the job done
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Washsiderick, we appreciate your insights about Nest Audio. Your feedback is important to us, and we don’t stop working in improving our products and services. Your feedback goes a long way. If you need assistance, you’re more than welcome to reach out to our support team. You can contact us here anytime: https://support.google.com/googlenest/gethelp
Bumping
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these I have four. I bought three more, because they were not as loud as I would like
I would recommend this to a friendGreat for Google Fans, no one else
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not integrate well with iOS devices and Apple Music.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi, Carter. We understand that it can be harder to integrate the iOS device with your Google Nest Audio. By default, apps on iOS are blocked from accessing the local network. When setting up your Wi-Fi network, you'll need to grant the Google Home app access to the local network on your iOS device.Go to your iOS device's Settings.Make sure Bluetooth is on. To turn it on, tap Bluetooth and tap the toggle.Scroll down, then tap the Google Home app.Tap the Local Network toggle on.To get more information by clicking: https://support.google.com/googlenest/answer/12961504Regarding playing music from Apple Music, first link your Apple Music account in the Google Home app. You can also select Apple Music as your default music streaming service. Then, all you have to do is say, “Hey Google, play the New Music Daily playlist,” or “Hey Google, play the Rap Life playlist.” If you need further assistance, you can contact us through the following link: https://support.google.com/googlenest/gethelp
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker, integrates well to rest of Google home
I would recommend this to a friendGoogle products are the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these Google products. Thank you Best buy for carrying them
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolutely amazing, voice controlled bedroom is the way to go.
I would recommend this to a friendgreat gift idea!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for a relative for Christmas. They LOVE it!
I would recommend this to a friendgreat product excellent value for great price ++++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product excellent value for great price ++++++
I would recommend this to a friend- Pros mentioned:Sound quality
Google nest audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker's performance in a retail environment is significantly superior to its performance in a residential setting. Additionally, the assistant's response time is unacceptably slow, I will retain my Alexa device.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi FreddyP, we're sorry to hear about your experience with your Nest Audio — You can share your feedback about your device performance here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Gets Glitchy Over Time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this speaker to pair with my smart home's Nest ecosystem. Boy was that a mistake! Over time it has become increasingly "dumb". The assistant is so bad at executing commands that we only use this as a bluetooth speaker. Simple commands like "what time does ... close?" is always met with a "A glitch occured, please try again" or "Something went wrong, please try again" response. It happens 70% of the time and and this point we just don't bother using it. We've unplugged the device, cleaned it, reset the assistant voice features. No fix. Another issue I have is with casting spotify music to this speaker. I can't tell you how many times it fails to connect or some strange glitch occurs where Spotify becomes desynced with the device. It's just always a headache dealing with this speaker. Unfortunately, this is another product from Google that has damaged my perception of their quality. From their Pixels, to their smart hub, to the smart speakers, it all seems to fail or get worse over time. So disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jayteebae, thanks for choosing Google Nest products and for sharing your experience with us. We´re sorry to hear about your disappointment with the voice commands for Nest Audio.
Adjusting your Nest Audio speaker's mic sensitivity and retraining it to better recognize your voice can be helpful with the issue. Check out the steps below:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
We also recommend changing your Nest Audio speaker's hotword sensitivity:
- Open your Google Home app.
- Select your Nest Audio.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Audio more responsive to the hotword.
If you need further assistance, we recommend contacting our support team and we´d be happy to work with you to fixing the issue. You can reach out to us using this link: https://support.google.com/googlenest/gethelp