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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,073 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and integration. Sleep sensing is really cool, does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I keep adding more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of these and keep adding more, this one for my office desk. Great for checking the doorbell camera and keeping up with busy life. Also like the nice entertainment options. Great value when on sale, which happens often.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the display is clear and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, easy to hook up to home system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, very useful, and practic. I used it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- we put ours in the living room so we can hear doorbells when we don’t have phones nearby

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Entertainment at home guaranteed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it is great and very practical to use and it fits in small spaces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Hub Smart Display 2nd gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would have more capabilities. I thought I would be able to add apps. You can't. Then I thought I would be able to use the display to find the podcast I want among the many that I subscribe to rather than the frequent struggles to get the google home speaker to play the right thing. But no. It had very limited useful features and apps installed But for what it does, I guess it does it well.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Betterways. We appreciate you for posting your review about Nest Hub (2nd gen). We're sorry to hear that your experience with the device didn't meet your expectations. We're here to help with any concerns you may have and help you explore what else the Nest Hub (2nd gen) can do to improve your overall experience. Please feel free to reach us on our Google Help 'Contact Us' page. Our team of dedicated specialists are always standing by to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much It is so easily accessible for my home

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Hey Google!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our google products! Kids love to ask google questions and play daily games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleep detection doesn’t work with family members!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up. Tried to use it for my wife however it keeps going to my account instead of hers. So the only way I can think of is to reformat it and have her Google account set it up and add it to the house. But not sure how that works. If Google would just realize more people use their products than one person that would be fantastic *cough Google TV cough* Instead of waiting for a software feature to drop it should be part of the development. Anyway other than the slow UI it’s pretty good. Does what I need it to do.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LinsHawk, thank you for choosing Nest Hub(2nd gen) for your home. We can see that you're experiencing some difficulties with managing your accounts with the device. You can use multiple accounts at once on your Google Assistant devices. You may need to turn on Voice Match or Face Match for your primary account to access personal results. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google hub second generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the sleep cycle. It's good reminders, alarms, web info, traffic, music, photos, lights and temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    They're listening

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size screen. Sometimes she's smart sometimes not. No more kitchen timers for me!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Shopbb, thanks for posting your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great. We value your feedback and your satisfaction is what drives us in improving our products and services. If you need help with your devices, you can always contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    They're listening

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size screen. Sometimes she's smart sometimes not. No more kitchen timers for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google home. All the features are exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hub is very good features, especial youtubes and it recommend similar videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Literally perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product should have bought it along time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it. Easy to use. Have been using it in my kitchen and it is very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Hub does everything...almost.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is the perfect size for our nightstand in the master bedroom. I like how the price of the 2nd Gen Hub keeps coming down with the Nest Hub Max available, currently $59.99 at the time of this review. We enjoy using it for the digital photo frame, home control of thermostats and lights, viewing Nest Cam video in other rooms, and checking the weather. We don't use the music function much, but it is quite nice when we do choose it. I don't like that you cannot arm and disarm the Nest Secure from the hub. Other than that, it should do everything thing else that a person with a Nest ecosystem would expect it to do.

    I would recommend this to a friend