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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,073 reviews
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Hub Works, but Google Home is not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub itself works fine, but Google Home is a bit unreliable and buggy. Unless you have an Android, would maybe consider another operating system for your Smart home. It's also a bit smaller than I thought, but it's the perfect size for my kitchen so it's usable but out of the way on my counter.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, LaurenW. Thanks for sharing your experience with Nest Hub (2nd gen) along with the Home app. We understand your concerns about the Home app's reliability and compatibility with non-Android devices. We're always working to improve the app's stability and expand its functionality across different platforms. We appreciate you bringing this to our attention, and we'll be sure to share your feedback with the right team.

      Also, we acknowledge that it might not be suitable for everyone's needs. However, we're happy to hear that it fits perfectly in your kitchen and doesn't take up too much counter space. We'd like to assure you that we're committed to providing a seamless and reliable smart home experience for all users. If you encounter any specific issues with the Google Home app, please don't hesitate to contact our support team directly. We’d be happy to assist you and offer troubleshooting solutions, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visuals add a nice touch, handy for following along with a recipe

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice - a big improvement over the early ones - and far less expensive - this is a very nice item

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It is very cool and we all like it. It has everything. It's very lovely and cheap item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size for bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little display. I already had a nest hub max in my kitchen, so I thought I would get a mini version of that for our master bedroom. I also have a nest audio speaker as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, can play music, web surfing, and much much more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it as a replacement for typical clock radio--its better in every way, sound, voice activated etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do my research before I buy anything electronic, this product doesn't disappoint. The better part, is the amazing service I get from buying all my technology at Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this a lot. I have it on my kitchen for music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use it everyday. And it is easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Almost Great, just needs the camera.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the mini but lacks a lot without a camera.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, beautiful display! It’s great to use as a fancy alarm clock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The next generation is better than the last

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was easy special needs user can use to find information with ease and get answers to odd questions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NEST HUB - GREAT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this Nest Hub. Great display, sound is good as well. Use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but wish it did more and had a charging port on the back. Great size for your nightstand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it is really helpful I always use it and it works good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Home Hub 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the updated version of Google Home Hub. Sleep sensing works great. Sounds quality is better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product !!! Will add another one when it goes on sale!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with decent sleep tracking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great update to the first generation. I like the sleep tracking and how seamless the experience is with google.

    I would recommend this to a friend