Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5046 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,048 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google home

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from last model. Still easy to use perfect display.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great google product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little nest hub. Bought this for my son in the bed room and he is loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fire

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fire ngl it plays music for you which is fire ngl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for all tech lovers, I havent necessarily given too much thought into the resolution even though I know It's in the low spectrum but that isn't the purpose of me purchasing this product, what ultimately made me purchase this product was It's smarthome capabilities, it's massive database being google, it's ability to monitor routines and more.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    My Nest Hub

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first nest the round one loved it know good the nest Hub and it really good tool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpfull

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have answers to almost anything on the fly!!

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    looks ok, about as useful as a broken toe

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the worst electronic devices ive ever owned...When it works its fine, but this is my second of this version and they literally have the attention span of a two year old. Randomly, multiple times a week it just decides it no longer wants to hear anything you say, and i don't mean the "i dont know what you mean", it doesn't even acknowledge the "hey google". Then 1/4 of the time when it does actually acknowledge you it either takes 10 minutes to do what you ask/said, or just fail outright. I've had the exact same issues with both units

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi James, thanks for your feedback. We're sorry for the frustrating experience you have with the voice command for Nest Hub (2nd Gen).

      For the best experience when giving voice commands with Nest Hub, especially if you have other family members in your home using the Nest Hub (2nd Gen), setting up your Voice Match will help improve voice recognition and identify different accounts for your device. Here are some steps you can follow to enable this feature:
      - Open the Google Home app.
      - At the top right, tap your account.
      - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice Match > Add devices.
      - Make sure any devices you want to link your voice to are checked.
      - Tap Next > I agree.
      - Follow the in-app steps.
      - To hear personal information, you must turn on Personal results. Tap I agree and proceed with the Voice Match setup.
      - To invite others to set up Voice Match for tailored results, tap Invite > choose your communication method, and send the invite. To skip this step, tap No thanks.

      We also recommend enabling the Personal Results for your account. Simply follow the steps on this link: https://support.google.com/googlenest/answer/7684543

      If you'd like us to check further on the issue, please go ahead and visit us at our support page. We'd be happy to help you and improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got both my sons this w speaker. I havent seen one of my sons even use it. My other son uses it more. Its a descent investment.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      We hope they’re enjoying their Nest Hub (2nd gen), JerameyP. Thanks for sharing with us! Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect and useful device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for me, perfect to match with my tiny home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice one!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought this hub as a gift. Easy to setup and use with multi faceted capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devce is very good for any were for the home and for anyone, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub integrates great with the Nest cameras and is a good size for my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Easy set up! Amazing product! Easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful and easy to set up. Encourage purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super big clock. I can tell what time it is. Google is nice too

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Useful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good compliment to any room for a seemless assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. Available in store and great staff support.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good upgrade from older model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nest Home device in terms of convenience! The screen is good quality and easy to see!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, sounds better and preforms better than expected. I use it in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart clock!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and vety user friendly. I would recovery this product to everyone.

    I would recommend this to a friend