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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,073 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, put around house. I like that you can play music on it.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Google displayed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome device I can sync with my other google devices and given me overall great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from last model. Still easy to use perfect display.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good upgrade from older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nest Home device in terms of convenience! The screen is good quality and easy to see!

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    looks ok, about as useful as a broken toe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the worst electronic devices ive ever owned...When it works its fine, but this is my second of this version and they literally have the attention span of a two year old. Randomly, multiple times a week it just decides it no longer wants to hear anything you say, and i don't mean the "i dont know what you mean", it doesn't even acknowledge the "hey google". Then 1/4 of the time when it does actually acknowledge you it either takes 10 minutes to do what you ask/said, or just fail outright. I've had the exact same issues with both units

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi James, thanks for your feedback. We're sorry for the frustrating experience you have with the voice command for Nest Hub (2nd Gen).

      For the best experience when giving voice commands with Nest Hub, especially if you have other family members in your home using the Nest Hub (2nd Gen), setting up your Voice Match will help improve voice recognition and identify different accounts for your device. Here are some steps you can follow to enable this feature:
      - Open the Google Home app.
      - At the top right, tap your account.
      - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice Match > Add devices.
      - Make sure any devices you want to link your voice to are checked.
      - Tap Next > I agree.
      - Follow the in-app steps.
      - To hear personal information, you must turn on Personal results. Tap I agree and proceed with the Voice Match setup.
      - To invite others to set up Voice Match for tailored results, tap Invite > choose your communication method, and send the invite. To skip this step, tap No thanks.

      We also recommend enabling the Personal Results for your account. Simply follow the steps on this link: https://support.google.com/googlenest/answer/7684543

      If you'd like us to check further on the issue, please go ahead and visit us at our support page. We'd be happy to help you and improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, sounds better and preforms better than expected. I use it in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great for the kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in my kitchen to control google assistant in the house. Love checking recipes n it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpfull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have answers to almost anything on the fly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart home display that ties in great with other Nest products in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart clock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and vety user friendly. I would recovery this product to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google Hub. It plays my favorite music and keep me up of all new issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fire

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fire ngl it plays music for you which is fire ngl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a couple years now and still works! We mainly use it to set a timer when cooking. The best feature is the constant display of photos that syncs automatically from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe this one is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always starts well, but wind up replacing a year or two later

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s nice to get music playing and weather announcements whenever I ask

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gifts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect and use! Got one as a family gift and now giving one as a gift!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ok google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it daily. Perfect to wake you up and go to sleep. Remembers all my details. Great product!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. Available in store and great staff support.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd GEN Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very clear display and great response time to questions. Would highly recommend'

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Living it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my 2nd device and I chose it for my brother yet again . did not regret buying it again

    I would recommend this to a friend