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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,073 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    YES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, hears well and great for watching all my TV shows on!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great sound, great video, many daily uses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this set up on my kitchen counter and is so handy! Easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not that bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good looks are good screen looks good but there are some glitches but a update can dix that

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi B3NN, thanks for sharing your experience with us. Although we're glad to hear that you like the design and the display quality of Nest Hub (2nd Gen), we're sorry that you're experiencing some glitches. It's also great that an update was able to fix the issue. If you're still experiencing some issue with your Nest Hub (2nd Gen), we recommend contacting our support team for further help using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub is great. It is easy to use and the sleep feature is a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool and makes life easier especially if trying to make your house smart

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hub where you can control everything from and simple with nice speakers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this device. Nice product and price worthy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother-in-law and she loves it. Pretty easy to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra subscription required for advanced features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for controlling my ebay devices..requires extra subscription if you want to do a live chat with Gemini.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, PaulL. We’re glad the Nest Hub 2nd Gen has been a good addition for you. That being said, we hear your concerns regarding Google Home Premium. While you don’t need the subscription to use the device, having it unlocks additional features to enhance your experience. Here’s a link with more information: https://support.google.com/googlenest/answer/9233159? madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and very good sound. pulls up recipe fast we use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Smart Display

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excellent Smart Display, easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Smart Display

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excellent Smart Display, easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great deal on this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I am using with my dot and dash robots

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub and better than Alexa voice recognition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our kitchen. Easy to use and recognized voices from other rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to help me remember tasks and appointments that I have a hard time remembering in my day to day. I am hoping to upgrade at the end of the year to the model with the camera on it and place this in my room so it can monitor my sleep. I use it the most for timers and music/podcasts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub display was easy to set up and use. Have nothad any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Addition To My Bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value is good if it's on sale. I got it for $60 and wanted to use it to help with creating a good bedtime / morning routine. It allows me to say Goodnight and then move into hearing my calendar for the next day, setting the alarm, cutting off any lights/tv, adjusting thermostat, and then goes into playing rain sounds until I fall asleep. Pretty cool! I also love that it works as a digital photo frame so I can see randomly photos that only existed in my phone and rarely were viewed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excelent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have google wifi mesh and i need hub! I buy because a good price on best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect to listen music, see videos and control the smart home

    I would recommend this to a friend