Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
I love google
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my google nest hub it is amazing and easy to use
I would recommend this to a friend - Pros mentioned:Google assistant
Have both this and Echo…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.…and Google just seems to work better. Apple, not even close.
I would recommend this to a friend - Pros mentioned:Price
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy for the price. Definitely better than gen 1.
I would recommend this to a friend Google Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having everything at my fingertips but my favorite part of this is the sleep information and playing whatever I want to fall asleep to on Spotify. Thinking about getting the bigger hub for the kitchen.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for the bedroom. Makes turning things off at night easy.
I would recommend this to a friend Easy to navigate
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has good display functions Fun to use
I would recommend this to a friendLive fee.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth $50. I have the Google minis and those were worth it for what I was using them for. I really wanted the hub to see my camera videos but I didn’t think it was worth $100. Well, I got it on sale and it’s awesome! It has a slide show of all my favorite photos and does what the Google minis do plus show weather without asking and live camera feed.
I would recommend this to a friend- Pros mentioned:Price
Good for price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased the max version and it is much better overall, but this one isn’t bad for the price.
I would recommend this to a friend - Pros mentioned:Google assistant
Overall Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Great Product! It does everything the Gen 1 dose and more.
I would recommend this to a friend Amazing product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ! My girl loved this product so much and uses it daily. It was such a good purchase
I would recommend this to a friend- Pros mentioned:Ease of use
Great desk companion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for work from home desk. Love responses and easy operation.
I would recommend this to a friend - Pros mentioned:Screen size
Great side table device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for a night stand. My whole house has google products.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful and easy to use, easy to start and to learn how to use
I would recommend this to a friend - Pros mentioned:Sound quality
Easy to use with a great speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google Home!!! The speaker built in has good quality.
I would recommend this to a friend Awesome photo stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best and smart bedside companion for managing the smart home
I would recommend this to a friend- Cons mentioned:Response time
Sound not enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is difficult to use it or not fast enough to respond
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Fata. Thank you for sharing your concern about your Nest Hub(2nd gen). We're sorry to hear that you had a difficult experience with the device. It's important to us that we provide you with the best help possible and identify the cause of the slow response time of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Nice google home addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prodcut if you are into google home eco system. You can easily set alarms, reminders, and look up different things. the speaker is not the best but does the job. I really like the photo slides. Great deal if you buy in sale. sometimes google is confused and doesn't do the right command
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Derfamon, it's awesome to hear that you're having a great time with your Nest Hub(2nd gen). Please know that your feedback on the speaker is appreciated and that we'll relay them to the right team for potential improvements in the future. We suggest that you retrain your Nest Hub to better recognize your voice as this may help with voice control. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
If the issue still persists, then please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
FANTASTIC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST GREAT...PLAY VIDS/BETTER SOUND BOUGHT SOME FOR GRANKID ALSO.
I would recommend this to a friend Google home hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first home hub. Easy to setup and use. Great buy!
I would recommend this to a friendI Love the sleep Sensing App on here
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the sleep Sensing App which had no directions on how to set it up, all trial and error, and googling what other people did to finally get it set up. You have to jump through many hoops, Hopefully a year later they have made it easier set up for new customers because it is way worth it!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mandi, thanks for sharing your input about the Nest Hub (2nd gen), and we’re sorry to hear of your difficult experience with the setup of the sleep sensing feature. We appreciate all the time and efforts you’ve put on this.
Sleep Sensing features are subject to your permissions and settings. They use motion, sound, and other device and sensor data to work, and require placing the device close to the bed and calibrating the device for your sleeping position. Please note that since Sleep Sensing monitors the spot you usually sleep, children, pets, and other family members sleeping in that spot will affect your data. Device placement, motion, and other devices nearby might lead to inaccurate readings. If someone nearby coughs or snores while Sleep Sensing is on, this feature might process and attribute those sounds to you.
If you need to turn Motion Sense on again, which is required to be on to perform Quick Gestures and Sleep Sensing, here’s how:
- From the bottom of your Nest Hub (2nd gen) display, swipe up.
- Tap Settings > Motion Sense.
Our dedicated team can provide you with real time assistance, and you can visit us anytime here: https://support.google.com/googlenest/gethelp