Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,049 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Display

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good display, radar, microphone, etc. Happy days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GET IT!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, the OS is a bit laggy. Easy to manage and great sound

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ChrisHandsome. Thank you for choosing Nest Hub(2nd gen) for your home. We're sorry to hear that you're experiencing some lag with the device. It's important to us that we provide you with the best help possible and identify the cause of the lag you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one help in many ways easy to use and less effort

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This makes 2 I've gotten and definitely makes life simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indulge your imagination

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super cool and rock solid. Bought with 2 Doorbell Cameras and set up some routines and this baby is waking me up on time, telling me about my day, making whimsical quips at me.....good stuff. If you have an imagination, go wild.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upgrade to my mini google. Difficult to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessary

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful, we all love it and its functionality is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect tab

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item excellent and easy to used I’m a really happy whit it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great smart speaker with touch display

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad good screen and convenient to use good speakers only thing she has a hard time responding to my commands

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jpnst315, thanks for reaching out. We're sorry to hear that you are having some difficulty with getting responses when giving voice commands on Nest Hub (2nd Gen).

      Adjusting your Nest Hub's mic sensitivity and retraining it to better recognize your voice can be helpful with the issue. Check out the steps below:
      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      We also recommend changing Nest Hub's hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your NestHub more responsive to the hotword.

      If the issue remains, we suggest contacting our support team and work with you to isolate the root cause of the issue. You can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this thing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of this but this thing is crazy good I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Better than alexa

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it much better, very useful to have. love the fact that it connects easily with the nest camera sytem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what I needed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this. I use it in my kitchen for easy recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great google hub. Easy setup and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome price with functionality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sound and features. I like the sleep sensor.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Overall good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Occasionally gets confused with other google devices in the house. Overall, good

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    I loved

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little assistant for everything I recommend is the best

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I was hesitant to buy this product(small screen size). Turns out the screen size was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using for a year now. Has not given us any issues and it works with off brand accessories

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great app. Easy to use. Connects with many other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third hub and i love them so much. Going to buy another soon

    I would recommend this to a friend