Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Googles My Friend!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Device! Controls my lights, music, watch shows. it does it all.
I would recommend this to a friend - Pros mentioned:Screen size
Would buy again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I was hesitant to buy this product(small screen size). Turns out the screen size was perfect.
I would recommend this to a friend - Pros mentioned:Ease of use
Monitor for outdoor camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use, surprised how useful it was
I would recommend this to a friend - Pros mentioned:Ease of use
Good purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Nice edition to my man cave. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and so cute. Google assistant works so well with it as well.
I would recommend this to a friend - Cons mentioned:Compatibility
Overall good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Occasionally gets confused with other google devices in the house. Overall, good
I would recommend this to a friend Google Nest isn't great since Google took over.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble is, I have too much that is Nest but if I didn't I would absolutely ditch the google nest products in favor of something else. Longevity/reliability is an issue and the app is very clunky. Google really ruined Nest unfortunately.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PeterS. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been the best. A quick reboot will normally resolve several issues and keep your device feeling fresh — here’s how to do that:
1. Make sure your mobile device or tablet is linked to the same account as your speaker.
2. Open the Google Home app.
3. Tap and hold your device's tile.
4. At the top right, tap Settings, then More, and then Reboot.
If you need any additional support, reach out to us here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Worked great. No complaints at all. Would buy again
I would recommend this to a friend - Pros mentioned:Screen size
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tiny thing, i can ask anything I want ,. Great
I would recommend this to a friend - Pros mentioned:Ease of use
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tiny thing, i can ask anything I want ,. Great
I would recommend this to a friend Nice photo frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to display photos from Google Photos. A bit slow sometimes. More options for clock colour would be nice.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Kris412, thanks for sharing your feedback with us. We're sorry you've encountered issues with your Nest Hub being slow sometimes.
Slow responses may be related to a weak or congested network. Try these simple steps that may improve the performance of your Nest Hub:
- Move your Nest Hub near your router.
- Restart your Wi-Fi router and your Nest Hub to refresh connection.
- If you have a dual-band router, try setting up your Nest Hub on either the 2.4GHz or 5GHz bands and see which band is more reliable.
- Check for possible congestion in your network. Removing some of your connected devices may free up some bandwidth space.
- Also make sure that the phone or tablet and Google Home app are all up to date.
You can also try adjusting how sensitive Google Assistant responds to the hotword “Hey Google” may help:
- Open your Google Home app
- Select your Nest Hub
- At the top right, tap the Settings (Gear) icon
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.
If the issue persists, we’d like to have a closer look and see what causes this issue. Please reach out to our support team so we can improve your experience. You can get in touch with us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Nest Hub 7" 2nd Gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest Hub 7" 2nd Gen a great buy at 50% off.Works good and an easy adder for your Google Smart Home Network of Devices.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to have for the kitchen. Good picture and sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and sound quality is ok. Overall excellent product.
I would recommend this to a friend - Pros mentioned:Ease of use
Great addition to any smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to any smart home, convenient and easy to setup and use.
I would recommend this to a friend - Pros mentioned:Sound quality
GET IT!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, the OS is a bit laggy. Easy to manage and great sound
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, ChrisHandsome. Thank you for choosing Nest Hub(2nd gen) for your home. We're sorry to hear that you're experiencing some lag with the device. It's important to us that we provide you with the best help possible and identify the cause of the lag you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
A must
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says to do. Music from Apple Music. Your old photos
I would recommend this to a friend - Pros mentioned:Sound quality
Overall is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and Display is good. Works with Nest Doorbell
I would recommend this to a friend - Pros mentioned:Screen size
Google nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I think im going tobuy the big one in the future
I would recommend this to a friend - Pros mentioned:Google assistant
Good display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well I like. Would recommend it if you have nest cams
I would recommend this to a friend